N-able
Adlumin MDR
Unified security operations platform combining XDR, SIEM, SOAR, and UEBA with MDR in one solution. AI automates 70% of threat response. Breach warranty and vendor-agnostic approach make it compelling for MSPs serving SMB/mid-market clients.
Best For / Not Ideal For
Ideal for
- +MSPs wanting a unified security platform with built-in SIEM/SOAR/UEBA
- +SMBs and mid-market needing breach warranty protection
- +Organizations wanting vendor-agnostic MDR that works with existing EDR
- +Companies needing strong compliance reporting (HIPAA, PCI, NIST)
Not ideal for
- −Large enterprises with existing SOC infrastructure
- −Organizations with strict budget constraints seeking lowest-cost MDR
- −Companies wanting a simple endpoint-only MDR
- −Teams preferring established global enterprise MDR brands
What They Actually Do
Approval: Configurable — You choose which actions need approval
Incident Response: Included in contract
Response SLA: Not disclosed
Pre-built and customizable playbooks that auto-isolate endpoints, disable user accounts, enforce password resets, and revoke credentials. AI-powered workflows automate 70% of incident investigation and remediation. In-platform response actions for fast, seamless threat neutralization.
Stack Compatibility
EDR
SIEM
Cloud
Ticketing
Other Integrations
Attack Surface Coverage
Endpoint
included
Cloud Workloads
included
SaaS Apps
included
Identity
included
Network
included
OT/ICS
Contact
Pricing & Total Cost
- Pricing Model
- Per-user per-month (tiered packages: MDR Base, MDR Complete, MDR Plus)
- Price Range
- MSPs typically bundle at $90-$275/user/month for full security programs including MDR
What costs extra
- $MDR Plus tier for advanced features
- $Additional data retention beyond standard
- $Morphisec endpoint protection add-on
Hidden cost warnings
- Warning:Pricing designed for MSP channel; direct pricing may differ
- Warning:MDR Base is identity-focused only; Complete needed for full coverage
- Warning:Data retention options affect cost (30 vs 90 days)
✓Trial available
✓Proof of Value available
Breach Warranty — up to $500,000
Caveat: Terms and conditions apply; coverage details available upon request
Service Details
Contract Terms
Contact for specifics
Data Retention
30-90 days options
Dedicated Analyst
Yes
Portal Access
Yes
Custom Reporting
Yes
Quarterly Reviews
No
Communication & Visibility
Communication Channels
Escalation Method
SOC-driven escalation with AI-prioritized findings based on threat severity and business impact
Data Access
Dashboard Access
Visual dashboards but no raw log queries
What to Ask N-able
Based on common blind spots and real-world evaluation patterns
- 1.
What is the difference between MDR Base, MDR Complete, and MDR Plus in terms of coverage?
- 2.
How does the $500K breach warranty work and what are the qualification requirements?
- 3.
What is the MSP vs. direct enterprise pricing structure?
- 4.
How has the N-able acquisition affected the product roadmap and support model?
- 5.
What data retention options are available and how do they affect pricing?
- 6.
Can you demonstrate the AI-automated 70% incident resolution on a realistic scenario?
- 7.
How does Adlumin integrate with our existing EDR (SentinelOne/CrowdStrike/Defender)?
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Information compiled from public sources. Verify details directly with the provider before making decisions.