Barracuda Networks
Managed XDR
Purpose-built for the MSP channel with multi-tenant management, SentinelOne-powered endpoint security, and a 24/7 SOC. Ideal for MSPs serving SMB clients who need comprehensive XDR without staffing a security team.
Best For / Not Ideal For
Ideal for
- +MSPs needing a white-label/managed XDR for SMB clients
- +SMBs wanting comprehensive coverage without building a SOC
- +Organizations using Microsoft 365 and needing email + endpoint coverage
- +Barracuda firewall/email customers seeking unified security
Not ideal for
- −Enterprises wanting full data access and log export capabilities
- −Organizations requiring vendor-neutral endpoint agent (SentinelOne is bundled)
- −Teams needing dedicated account managers or quarterly reviews
- −Buyers wanting self-service trial activation
What They Actually Do
Approval: Configurable — You choose which actions need approval
Incident Response: Included in contract
Response SLA: ≤1 hour
Automated Threat Response can disable a compromised user account within 30 seconds of detection. Powered by SentinelOne on the endpoint with SOAR-driven automated workflows for threat enrichment, alert escalation, and response execution including device isolation and detailed reporting. SOC handles initial incident response; additional IR engagement available if needed.
Stack Compatibility
EDR
SIEM
Cloud
Ticketing
Other Integrations
Attack Surface Coverage
Endpoint
included
Cloud Workloads
included
SaaS Apps
included
Identity
included
Network
included
OT/ICS
Not offered
Pricing & Total Cost
- Pricing Model
- Per-endpoint annually; volume discounts available; multi-year commitment discounts (1-year and 3-year options)
- Price Range
- ~$14.50 per endpoint/year on 3-year license (endpoint security component)
Price Tiers
What costs extra
- $Additional modules beyond endpoint (network, cloud, email coverage)
- $Incident response beyond initial SOC triage
- $Advanced integrations
Hidden cost warnings
- Warning:Security logs not available for download — limits forensic independence
- Warning:MSP-focused pricing may differ from direct enterprise pricing
- Warning:Onboarding requires scheduling and setup time, not instant activation
✗No trial available
✓Proof of Value available
Service Details
Contract Terms
Contact for specifics
Data Retention
Contact for specifics
Dedicated Analyst
No
Portal Access
Yes
Custom Reporting
Yes
Quarterly Reviews
No
Communication & Visibility
Communication Channels
Escalation Method
Direct SOC access via single phone number; Level 1 analyst contacts customer on incident detection, escalation to Level 2+ for complex incidents
Data Access
Dashboard Access
Visual dashboards but no raw log queries
What to Ask Barracuda Networks
Based on common blind spots and real-world evaluation patterns
- 1.
Can we export or access raw security log data for our own forensic analysis?
- 2.
What is the full cost breakdown across endpoint, network, cloud, and email modules?
- 3.
How does the SentinelOne integration work if we already have a different EDR?
- 4.
What is the escalation path and response time from Level 1 to Level 2+ analysts?
- 5.
What happens to our security data and detection history if we leave the platform?
- 6.
How does multi-tenant reporting work, and can we customize dashboards per client?
- 7.
What specific MITRE ATT&CK techniques does the detection ruleset cover?
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Information compiled from public sources. Verify details directly with the provider before making decisions.