Proficio ProSOC MDR
SOC-as-a-Service with AI-enhanced detection, <20min MTTD, and 95% true positive rate
Last updated: October 31, 2025
Overview
Proficio ProSOC MDR provides SOC-as-a-Service powered by fully-hosted SIEM with AI-enhanced threat detection and response capabilities. Founded in 2010, Proficio pioneered the SOC-as-a-Service concept before MDR became an industry term, operating global Security Operations Centers in San Diego, Barcelona, and Singapore with 24/7 monitoring and expert-driven response.
Key Facts:
- Mean time to detect (MTTD) under 20 minutes across all threat scenarios
- Active Defense Response system with mean time to respond (MTTR) under 3 minutes
- 95% or higher true positive detection rate minimizing false positives
- Threat containment capability in under 4 minutes for high-priority incidents
- 350+ log sources and security tool integrations supported
- AI Assistant Module with 34% productivity increase for SOC analysts
- Global SOC operations in Carlsbad (California), Barcelona (Spain), and Singapore
Service Focus
Response Operations
Integrations
Commercial Terms
Compliance
Known Limitations
Service Constraints
- Mobile device support may not be available for Android and iOS platforms (covers Windows, Linux, macOS)
- Custom integrations for third-party SIEM, SOAR, and EDR solutions may require additional fees
- Language support may be limited to English, Spanish, and Chinese only
- Documentation may be available only in English and Spanish
- Pre-sales trial periods may not be offered for service evaluation
- Some cloud service integrations may require custom development for additional fees
- Specific pricing model varies by deployment (per user, per node, or log volume basis)
Technical Requirements
- Integration setup requires API access or syslog collection capabilities
- Optimal performance may depend on existing SIEM platform compatibility
- Some advanced features may require specific technology stack alignment
- Custom log source integrations may require additional configuration time
- Full AI Assistant capabilities may depend on data volume and quality requirements
Resources & Attachments
Documents
Case Studies
Related Resources
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Information Source: Provider information compiled and verified by the MDRProviders.io research team from public sources including official websites, documentation, press releases, and industry reports. Last updated: October 31, 2025
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