Privacy Policy

1. Introduction

This Privacy Policy describes how MDRProviders.io ("we," "our," or "us") collects, uses, and shares information about you when you use our website and services. By accessing or using our service, you agree to this Privacy Policy.

2. Information We Collect

2.1 Company and Provider Information (Primary Focus)

We collect, compile, and display information about MDR service providers and cybersecurity companies, including:

• Company details: Names, descriptions, service offerings, capabilities
• Technical specifications: SLA times, response types, coverage areas
• Business information: Target customer sizes, pricing models, compliance certifications
• Integration capabilities: Supported technologies, platforms, and tools
• Contact information: Publicly available business contact details
• Marketing materials: Logos, product descriptions, feature lists
• Performance data: Publicly disclosed metrics and benchmarks

This information is collected from publicly available sources including company websites, press releases, industry reports, regulatory filings, conference presentations, and direct submissions from providers.

2.2 User Information You Provide

• Contact information when you reach out to us (may be collected in future)
• Feedback, comments, or other communications you send to us
• Information you provide when requesting changes to provider listings
• Newsletter subscriptions or account registrations (if implemented)

2.3 Automatically Collected User Data

• Usage Data: Pages visited, time spent, clicks, search queries, filter preferences
• Device Information: IP address, browser type, operating system, screen resolution
• Cookies and Tracking: Session data, preferences, analytics, comparison selections
• Referral Information: Source websites, search terms, marketing campaigns

3. How We Use Information

3.1 Service Operation and Improvement

• Provide, maintain, and improve our directory services
• Respond to your inquiries and provide customer support
• Analyze usage patterns to enhance user experience
• Send important notices about our service
• Comply with legal obligations and protect our rights
• Prevent fraud and ensure security

3.2 Business and Advertising Purposes

• Targeted Advertising: Show relevant ads based on your interests and usage patterns
• Lead Generation: Connect qualified prospects with appropriate MDR providers
• Market Research: Analyze trends to improve our directory and identify new opportunities
• Personalization: Customize content and recommendations based on your preferences
• Business Intelligence: Generate insights about market demand and user behavior
• Partner Communication: Share aggregated, anonymized data with business partners

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share information in these situations:

• Service Providers: Third parties who help us operate our service
• Legal Requirements: When required by law or to protect rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you explicitly agree to sharing

5. Analytics and Tracking

We use analytics services (such as Google Analytics) to understand how our service is used. These services may use cookies and similar technologies to collect information about your use of our site.

You can opt out of Google Analytics by visiting:https://tools.google.com/dlpage/gaoptout

6. Data Security

We implement appropriate technical and organizational security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need information, we securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your information in a portable format
• Restriction: Request restriction of processing
• Objection: Object to processing of your information

To exercise these rights, please contact us using the information provided below.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our service after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: