Sapphire vs ThreatDown
Sapphire is a Services firm that works with your existing tools. ThreatDown is a Platform vendor that requires its own security platform. Sapphire targets SMB, Mid-market, and Enterprise organizations; ThreatDown serves SMB and Mid-market. Sapphire includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Network), compared to 1 for ThreatDown (Endpoint).
Buyer brief
Sapphire is a Services firm that works with your existing tools. ThreatDown is a Platform vendor that requires its own security platform. Sapphire targets SMB, Mid-market, and Enterprise organizations; ThreatDown serves SMB and Mid-market. Sapphire includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Network), compared to 1 for ThreatDown (Endpoint).
ThreatDown is the choice if you want a single-vendor stack with deep integration. Sapphire is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC | SMBs and IT-constrained organizations wanting affordable MDR with published pricing |
| Price | Custom quote | $99/endpoint/yr |
| Response authority | 1/6 actions · Configurable | 3/6 actions · Configurable |
| Stack | Works with existing stack | Requires own platform |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- SMBs and IT-constrained organizations wanting affordable MDR with published pricing
- Price
- $99/endpoint/yr
- Response authority
- 3/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | SapphireTECH-AGNOSTIC | ThreatDownPLATFORM |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market, Enterprise | SMB, Mid-market |
| Sentiment | Mixed | Positive |
| ›› Your stack | ||
| Approach | Works with your tools | Requires their platform |
| EDR integrations | EDR toolsMicrosoft technologies | ThreatDown EDR (native, required) |
| SIEM integrations | ExabeamSIEM tools | Splunk Enterprise (log export)Microsoft Sentinel (log export)Google Chronicle (log export) |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: Not coveredIDIdentity: Not coveredSaaSSaaS: Not coveredNetNetwork: Not coveredOTOT/IoT: Not covered |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | IsolateKill processQuarantine |
| IR included | ✓ Included | Separate |
| ›› Cost | ||
| Price range | Not published | MDR at $99/endpoint/year (Elite) or $119/endpoint/year (Ultimate). Server: $129-179/year. Mobile: $10/device. |
| Minimum seats | None | 5 |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | Yes |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | Not offered |
| Identity | ~ Limited | Not offered |
| SaaS apps | ✓ Included | Not offered |
| Network | ✓ Included | Not offered |
| OT/ICS | + Optional | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Sapphire does not publish MDR package pricing. | Per-endpoint, published pricing. Four bundles: Core ($69), Advanced ($79), Elite ($99, includes MDR), Ultimate ($119, MDR+DNS+Premium). Server: $129-179/year. Mobile: $10/device. 5-endpoint minimum. 10% discount for 2-year commitment. |
| Hidden cost warnings | Public pages do not publish response SLAs or exact response-authority rules.. MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. The page publishes vendor-reported comparative metrics without independent methodology.. IR hours are included as standard, but buyers should confirm number of hours, coverage triggers and overage rates. | Endpoint-only coverage, no cloud workload, SaaS, identity, or network monitoring. Platform-native lock-in, cannot BYO CrowdStrike, SentinelOne, or Defender. No dedicated analyst or account manager, pooled SOC model |
| Data portability | Partial | Limited |
| Contract terms | Custom | Annual, 2-year (10% discount) |
| Channels | PortalEmailPhone | SlackTeamsPortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Europe | North America |
| Onboarding | Sapphire references onboarding and implementation that can be shorter than expected, but no standard public MDR onboarding timeline was found. | Minutes after agent deployment |
| Industry focus | Public SectorDefenceFinancial ServicesProfessional ServicesIndustrialsManufacturingOperational TechnologyHealthcare | EducationGovernmentHealthcareManufacturingMSP/Channel |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Sapphire has limited MDR-specific community review volume. The public buyer case is strongest for UK ownership, UK-based SOC delivery, CREST SOC accreditation and IT/OT services depth. Buyers should validate response authority, price, metrics and the exact split between MDR, MXDR, OT SOC and incident-response work. | G2 4.6/5 (1,074 reviews) with multiple Leader awards (Best ROI, Easiest to Use). Gartner Peer Insights 4.6/5 (904 reviews) for EDR, though MDR-specific reviews are fewer. MRG Effitas EPP Product of the Year 2025. IDC MarketScape 2024: Leader for endpoint security (Small Business). Praised for simplicity and price transparency. Main knock: endpoint-only with platform lock-in. |
| Compliance | ISO 27001NISTHIPAADORACyber Essentials PlusCRESTGDPRPCI DSS | SOC 2 Type IIISO 27001 |
| Certifications | CREST SOCCREST Penetration TestingCyber Essentials PlusISO 27001 | SOC 2 Type IIISO 27001 |
| Founded | 1996 | 2008 |
| Data retention | Not published as a standard MDR retention period. | Not publicly disclosed |
| API available | – | ✓ |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Sapphire and ThreatDown?
Sapphire is a Services firm that is technology-agnostic (works with your existing tools). ThreatDown is a Platform vendor that is platform-native (requires their own security stack). Sapphire covers 4 attack surfaces in base pricing vs. 1 for ThreatDown.
How do Sapphire and ThreatDown differ in response capabilities?
Sapphire supports 1 autonomous actions (custom playbooks) and approval is configurable. ThreatDown supports 3 autonomous actions (endpoint isolation, file quarantine, process termination) and approval is configurable. Incident response is included with Sapphire and not included with ThreatDown.
How does Sapphire pricing compare to ThreatDown?
Sapphire pricing: Not published. ThreatDown pricing: MDR at $99/endpoint/year (Elite) or $119/endpoint/year (Ultimate). Server: $129-179/year. Mobile: $10/device. (5-seat minimum). Watch for with Sapphire: Public pages do not publish response SLAs or exact response-authority rules.; MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. Watch for with ThreatDown: Endpoint-only coverage, no cloud workload, SaaS, identity, or network monitoring; Platform-native lock-in, cannot BYO CrowdStrike, SentinelOne, or Defender.
Should I choose Sapphire or ThreatDown?
Choose Sapphire if: uK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC. Choose ThreatDown if: sMBs and IT-constrained organizations wanting affordable MDR with published pricing. Sapphire is not ideal for buyers that need public MDR pricing or contractual response SLAs before sales engagement. ThreatDown is not ideal for enterprise organizations needing multi-surface coverage (cloud, SaaS, identity, network).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.