ThreatDown ThreatDown MDR powered by Malwarebytes
Product of Year 2025, $345-595/year, rapid deployment, MSP-friendly
Last updated: November 9, 2025
Overview
ThreatDown MDR is a cloud-based managed detection and response service powered by Malwarebytes, combining AI-powered engines with 24/7/365 human expertise.
Key Facts:
- Founded 2008 (Malwarebytes), ThreatDown brand launched 2023
- Product of the Year 2025 - MRG Effitas award
- Pricing: $345-595/year per endpoint
- Server protection: $129-179/year
- Mobile security: $10/device
- 24/7/365 expert MDR analysts with incident response backgrounds
- Rapid deployment within minutes after agent deployment
- Channel-first approach for MSPs
- Active remediation OR actionable guidance (customer choice)
- 10% discount for 2-year billing commitment
Service Focus
Response Operations
Integrations
Commercial Terms
Compliance
Known Limitations
Pricing Positioning
- "Not the cheapest... not the most expensive either" (moderate pricing tier)
- More expensive than basic EDR-only solutions
- Less expensive than enterprise XDR platforms (CrowdStrike, SentinelOne)
- ROI dependent on valuing 24/7 human expertise
Coverage Limitations
- Less comprehensive than full XDR platforms
- Limited network capabilities (web protection primarily)
- Limited cloud-native capabilities
- Limited identity coverage vs specialized IDR solutions
- Endpoint-centric approach may miss network/cloud threats
Platform Requirements
- Requires ThreatDown EDR platform (not tool-agnostic)
- Cannot leverage existing EDR investments
- Migration needed if using different endpoint protection
- Best value with full ThreatDown stack
Market Position
- Smaller brand in enterprise market vs CrowdStrike/SentinelOne
- Less enterprise-grade features than top-tier vendors
- Focused on SMB/mid-market (may lack large enterprise capabilities)
- Newer MDR brand (2023) despite Malwarebytes legacy
Service Constraints
- No formal public SLA (premium support for better SLA)
- Global SOC coverage but specific regions may vary
- Onboarding simplicity may limit customization options
- Best suited for straightforward deployments
Customer Examples
Verified Customer Feedback (2025)
Competitive Excellence:
"Far exceeded expectations compared to 3 other major competitors. One of the best MDR/AV's implemented in the last 10 years with phenomenal upgrades over the past 5 years."
- Gartner Peer Insights review, 2025
Value Proposition:
"ThreatDown provides a valuable service at a very reasonable price. While they are not the cheapest EDR/MDR provider, they are not the most expensive either."
- TrustRadius verified review, 2025
Ease of Use:
"Users highlight ease of use and effective protection without enterprise complexity. Simplified security designed for IT-constrained teams."
- Customer feedback compilation, 2025
Service Quality:
"ThreatDown MDR is a cloud-based service that combines Malwarebytes' detection capabilities with AI-powered engines, and 24x7x365 human intervention to streamline security and allow organizations to focus on business growth."
- Service description, verified 2025
Analyst Expertise:
"Skilled MDR analysts who are accomplished threat hunters with deep incident response backgrounds and decades of experience. The MDR team can actively remediate threats as they are discovered OR provide actionable remediation guidance."
- MDR service capabilities, 2025
Deployment Speed:
"Rapid deployment with MDR service activated within minutes once endpoint agents are deployed."
- Onboarding documentation, 2025
Key Features Validation:
"24x7x365 threat monitoring, investigation and remediation from expert MDR analysts. Seven-day ransomware rollback. Patch management to fix known software vulnerabilities before they can be exploited. Protection against web-based threats and blocking access to malicious websites. Email inbox security with Adaptive AI and crowdsourced threat intelligence against advanced phishing attacks."
- Service features, verified 2025
Channel Recognition:
"ThreatDown's Channel-first Era: Simplified Security That Scales with MSPs. ThreatDown was rated Product of the Year by MRG Effitas for 2025."
- Industry recognition, 2025
Note on Reviews: Mixed availability across platforms. Positive feedback on Gartner Peer Insights and TrustRadius. Limited reviews on G2 and PeerSpot. Most feedback highlights value for money, ease of deployment, and effectiveness for SMB/mid-market segment.
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Information Source: Provider information compiled and verified by the MDRProviders.io research team from public sources including official websites, documentation, press releases, and industry reports. Last updated: November 9, 2025
Important Disclaimer: The information presented here is compiled from publicly available sources and may not reflect current offerings, pricing, or capabilities. Service details, features, and availability are subject to change without notice.
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