Bitdefender MDR Bitdefender Managed Detection and Response
Transparent pricing ($6.99-$14.99/endpoint), Gartner Rep Vendor 4 years
Last updated: November 9, 2025
Overview
Bitdefender Managed Detection and Response offers transparent two-tier pricing for SMB to mid-market organizations.
Key Facts:
- Founded 2001 in Romania with global operations (private, equity-backed)
- Gartner Market Guide Representative Vendor (4 consecutive years)
- Transparent pricing: MDR Core $6.99/endpoint/month, MDR Enterprise $14.99/endpoint/month
- Starting annual cost: $107
- Best fit for organizations 50-200 users
- 24/7 monitoring, proactive threat hunting, automated incident response
- AI-driven analytics for high-priority incident surfacing
- Competitive vs Sophos, SentinelOne
Service Focus
Response Operations
Integrations
Commercial Terms
Compliance
Known Limitations
Less Enterprise-Focused
- Best fit for 50-200 users (SMB/mid-market)
- May lack enterprise features vs larger competitors
- Not optimized for large enterprise deployments
- Limited enterprise-scale capabilities
Romanian Headquarters Concern
- Romanian HQ may concern some buyers
- Eastern European location perception issues
- Some enterprises prefer US/Western European vendors
- Data sovereignty considerations
- Geopolitical perception challenges
Smaller Market Presence
- Smaller than major competitors (CrowdStrike, SentinelOne, Palo Alto)
- Less brand recognition in MDR market
- Better known for anti-malware than MDR
- Limited analyst coverage vs major players
Limited Public Information
- Performance metrics not publicly disclosed
- No public SLA documentation
- Onboarding timelines unclear
- Data retention policies require sales contact
- Feature differences between Core and Enterprise not fully detailed
Platform Lock-In
- Requires Bitdefender EDR platform
- Not technology-agnostic
- May require EDR migration for some customers
- Platform commitment required
Service Model
- No dedicated analyst (shared SOC model)
- No quarterly reviews in standard offering
- May lack personalization of premium services
- Limited customization vs enterprise-focused vendors
Customer Examples
Limited Public Feedback (2025)
Gartner Recognition:
"Bitdefender MDR named Gartner Market Guide Representative Vendor for 4 consecutive years, validating strong mid-market positioning and consistent analyst recognition."
- Gartner Market Guide, 2025
Transparent Pricing:
"MDR Core at $6.99/endpoint/month and MDR Enterprise at $14.99/endpoint/month with starting annual cost around $107. Transparent pricing rare in MDR market, competitive vs Sophos and SentinelOne."
- Bitdefender pricing documentation, 2025
Target Market:
"Best fit for organizations 50-200 users seeking affordable, enterprise-grade protection with human-driven validation and AI-driven analytics for high-priority incident surfacing."
- Bitdefender market positioning, 2025
Service Capabilities:
"24/7 monitoring, proactive threat hunting, automated incident response, detailed reporting dashboards, and emphasis on human-driven, enterprise-grade protection with proactive threat exposure identification."
- Bitdefender MDR service description, 2025
AI-Driven Analytics:
"AI-driven analytics surface high-priority incidents for expert human analysis, combining automation efficiency with human-driven enterprise-grade protection and validation."
- Bitdefender MDR platform documentation, 2025
Operating History:
"Founded 2001 in Romania with global operations. Private, equity-backed company with 24 years of cybersecurity experience and established anti-malware heritage."
- Bitdefender company information
Note on Reviews: Limited independent customer reviews available. Gartner recognition for 4 consecutive years validates market position. Transparent pricing is notable strength. Potential customers should validate fit for organization size (50-200 users optimal), clarify feature differences between Core and Enterprise tiers, and understand Romanian HQ implications for their requirements.
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Information Source: Provider information compiled and verified by the MDRProviders.io research team from public sources including official websites, documentation, press releases, and industry reports. Last updated: November 9, 2025
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