ESET PROTECT MDR
24/7 MDR with 20-minute response time and AI-powered threat detection
Last updated: October 31, 2025
Overview
ESET PROTECT MDR provides 24/7 managed detection and response with AI-powered threat detection and 20-minute response capabilities.
Key Facts:
- 24/7 threat monitoring with human-led analysis and automated remediation
- Two service tiers: ESET PROTECT MDR (SMB) and ESET PROTECT MDR Ultimate (Enterprise)
- 20-minute threat containment and disruption capabilities
- ESET AI Advisor for interactive risk analysis and response guidance
- Comprehensive attack surface coverage with platform-native approach
- Serves over 1 billion users worldwide across 200+ countries
Service Focus
Response Operations
Integrations
Commercial Terms
Compliance
Known Limitations
Service Constraints
- OT/ICS environments may require specific assessment and coverage may vary
- Edge computing environments may have limited coverage or may not be fully supported
- Third-party EDR/NDR integrations may require custom development and may not be available out-of-the-box
- Cloud security features like CSPM and CWP may not be included in standard offerings
- Mobile app access to dashboards and reporting may not be available
- Service tier determines access to advanced features like AI Advisor
Technical Requirements
- Platform-native approach primarily uses ESET technology stack
- Integration capabilities may vary based on existing infrastructure
- Advanced features like ESET AI Advisor exclusive to Ultimate tier
- Mobile coverage requires ESET Mobile Threat Defense deployment
Resources & Attachments
Documents
Case Studies
Related Resources
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Information Source: Provider information compiled and verified by the MDRProviders.io research team from public sources including official websites, documentation, press releases, and industry reports. Last updated: October 31, 2025
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