ConnectWise ConnectWise MDR powered by Asio
MSP-focused Asio platform MDR, agentic AI Q1 2026, 30-50% faster detection
Last updated: November 9, 2025
Overview
ConnectWise MDR is an MSP-focused managed detection and response service built on the Asio unified cybersecurity and BCDR platform.
Key Facts:
- Founded 1982 (ConnectWise), MDR launched approximately 2020
- Headquarters in Florida, USA (private company)
- Market focus on MSPs serving SMBs (typically under 1,000 users)
- Platform: Asio unified cybersecurity and BCDR
- Agentic MDR capabilities announced November 2025 (full release Q1 2026)
- Strategic partnership with Pax8 (October 2024)
Service Focus
Response Operations
Integrations
Commercial Terms
Compliance
Known Limitations
Channel-Only Model
- Primarily MSP channel (not direct sales focused)
- Requires engagement with MSP partner
- May not be suitable for enterprises wanting direct vendor relationship
- Service quality dependent on MSP partner capabilities
SMB Orientation
- SMB-oriented (may lack enterprise features)
- Typical client size under 1,000 users
- May not scale for large enterprise environments
- Features optimized for smaller organizations
Development Status
- Agentic AI still in development (Q1 2026 release)
- RPA-powered security actions not fully available yet
- Early adopter considerations for new AI features
- Full capabilities pending Q1 2026 rollout
Limited Public Information
- Pricing requires MSP partner engagement
- Limited direct customer reviews (channel model)
- Less public information than direct-to-customer vendors
- MSP-mediated service delivery limits visibility
Customer Examples
MSP Channel Focus (2025)
Agentic MDR Innovation:
"ConnectWise announced agentic MDR capabilities in November 2025, featuring RPA-powered Security Actions for instant M365 containment, with 30-50% faster detection and response through unified alerts. Full release planned Q1 2026."
- ConnectWise announcement, November 2025
Platform Consolidation:
"Asio platform reduces tool sprawl by unifying SIEM, MDR, and backup in one interface, enabling 30-50% faster detection through unified alert management."
- ConnectWise platform documentation, 2025
MSP Partnership:
"Strategic partnership with Pax8 announced October 2024 to enhance MSP distribution and market reach for ConnectWise security solutions."
- Pax8 partnership announcement, October 2024
EDR Flexibility:
"ConnectWise MDR integrates with Bitdefender, Microsoft Defender for Business, and SentinelOne, providing MSPs flexibility in EDR platform choice."
- ConnectWise integration documentation, 2025
Value Proposition:
"Affordable for SMB market via MSP channel with unified platform approach reducing total cost of ownership through consolidated security and BCDR management."
- ConnectWise market positioning, 2025
Note on Reviews: As a channel-focused solution delivered through MSPs, direct end-customer reviews are limited. Service experience depends heavily on the implementing MSP partner.
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Information Source: Provider information compiled and verified by the MDRProviders.io research team from public sources including official websites, documentation, press releases, and industry reports. Last updated: November 9, 2025
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