ITC Secure vs UnderDefense
ITC Secure is a Microsoft-ecosystem that works with your existing tools. UnderDefense is a Pure-play MDR that works with your existing tools. ITC Secure targets Mid-market and Enterprise organizations; UnderDefense serves Mid-market and Enterprise. ITC Secure includes 3 attack surfaces in base pricing (Endpoint, SaaS, Identity), compared to 5 for UnderDefense (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
ITC Secure is a Microsoft-ecosystem that works with your existing tools. UnderDefense is a Pure-play MDR that works with your existing tools. ITC Secure targets Mid-market and Enterprise organizations; UnderDefense serves Mid-market and Enterprise. ITC Secure includes 3 attack surfaces in base pricing (Endpoint, SaaS, Identity), compared to 5 for UnderDefense (Endpoint, Cloud, SaaS, Identity, Network).
ITC Secure (Microsoft-ecosystem) and UnderDefense (Pure-play MDR) serve different buyer profiles. Your decision depends on whether you prioritize ITC Secure's itc secure fits buyers that want microsoft-centered mxdr with pulse portal visibility, service re... or UnderDefense's works on top of your existing stack and keeps data in your infrastructure.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform | Mid-market teams with existing EDR/SIEM that want MDR layered on top without ripping and replacing |
| Price | Custom quote | From $11/device/mo; annual MDR contract |
| Response authority | 0/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Full query access |
| Warranty | None listed | $1,000,000 |
- Best fit
- Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform
- Price
- Custom quote
- Response authority
- 0/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Mid-market teams with existing EDR/SIEM that want MDR layered on top without ripping and replacing
- Price
- From $11/device/mo; annual MDR contract
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- $1,000,000
Detailed comparison
| FIELD | ITC SecureTECH-AGNOSTIC | UnderDefenseTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Positive |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender | CrowdStrikeSentinelOne Microsoft Defender |
| SIEM integrations | Microsoft Sentinel | SplunkElastic Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Alert and notify only | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Starts at $11/device/month (vendor-published) |
| Minimum seats | None | None |
| Breach warranty | – | $1,000,000 |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | ✓ Included | ✓ Included |
| SaaS apps | ✓ Included | ✓ Included |
| Network | ~ Limited | ✓ Included |
| OT/ICS | ~ Limited | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. ITC Secure does not publish MXDR powered by Pulse package pricing. | Per-device pricing, vendor-agnostic (same rate for all asset types) |
| Hidden cost warnings | Public pages do not publish MXDR pricing, contract minimums or service-credit language.. The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. ITC Secure publishes broad MXDR components, including endpoint, identity, Office 365, cloud apps, storage, vulnerability management and OT. Buyers should confirm which components are included in their quote.. Public pages do not define default response authority, so containment permissions and approval rules should be written into the contract.. Incident response is listed as a separate service, so buyers should confirm what is included in MXDR versus a separate incident-response engagement. | $11/device is a starting price for marketing. Actual cost varies by scope, and annual contract is required.. 3-year contract required for $1M breach warranty. Not available on 1-year deals.. IR retainer is separate from MDR. $0 upfront but billed per-incident, so budget for breach costs on top of subscription.. Custom integrations beyond pre-built connectors may require professional services fees. |
| Data portability | Partial | Full |
| Contract terms | Custom, MXDR powered by Pulse, Managed services, Incident Response | Annual |
| Channels | PortalEmailPhone | SlackTeamsEmailPortalPhone |
| Data access | Dashboards | Full query access |
| Dedicated analyst | – | ✓ |
| SOC regions | North AmericaEurope | |
| Onboarding | Not published. ITC Secure publishes security engineering and SOC onboarding as a build-and-deploy service, but no standard MXDR implementation duration was found. | 30 days |
| Industry focus | Not published | ManufacturingHealthcareFinancial Services |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on ITC Secure's Microsoft focus, Microsoft Verified Managed XDR status, Pulse portal, long managed-service history and broad MXDR service components. Buyers should validate pricing, response authority, SOC operating model and exact component inclusion directly. | Gartner Peer Insights 4.9/5 (7 reviews). G2 shows 5/5 but across only 31 total reviews for all products. 66 reviews on Clutch with strong ratings. PeerSpot mindshare is 0.0% in the MDR category. No Reddit or independent practitioner forum discussion found. |
| Compliance | ISO 27001Cyber Essentials PlusISO/IEC 20000-1 | SOC 2 Type IIISO 27001HIPAAPCI DSS |
| Certifications | Microsoft Verified Managed XDRMicrosoft Solutions Partner in SecurityMicrosoft Solutions Partner in Modern WorkMicrosoft Solutions Partner in Infrastructure AzureMicrosoft Intelligent Security AssociationCyber Essentials PlusISO/IEC 20000-1ISO/IEC 27001Great Place to Work Certification | SOC 2 Type IIISO 27001Splunk certificationsGIACOSCP |
| Founded | – | 2017 |
| Data retention | Not published. ITC Secure says Pulse provides visibility into customer security posture, activities, incident trends, Microsoft license consumption and service metrics. No standard public MXDR log-retention period or data-residency term was found. | Determined by customer's existing SIEM. UnderDefense does not store raw logs, data lives in customer infrastructure. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between ITC Secure and UnderDefense?
ITC Secure is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). UnderDefense is a Pure-play MDR that is technology-agnostic (works with your existing tools). ITC Secure covers 3 attack surfaces in base pricing vs. 5 for UnderDefense.
How do ITC Secure and UnderDefense differ in response capabilities?
ITC Secure supports 0 autonomous actions (none) and approval is configurable. UnderDefense supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable.
How does ITC Secure pricing compare to UnderDefense?
ITC Secure pricing: Not published. UnderDefense pricing: Starts at $11/device/month (vendor-published). Watch for with ITC Secure: Public pages do not publish MXDR pricing, contract minimums or service-credit language.; The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. Watch for with UnderDefense: $11/device is a starting price for marketing. Actual cost varies by scope, and annual contract is required.; 3-year contract required for $1M breach warranty. Not available on 1-year deals..
Should I choose ITC Secure or UnderDefense?
Choose ITC Secure if: microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform. Choose UnderDefense if: mid-market teams with existing EDR/SIEM that want MDR layered on top without ripping and replacing. ITC Secure is not ideal for buyers that need public MDR pricing before sales. UnderDefense is not ideal for organizations that require independently validated detection metrics (MITRE, Forrester, etc.) before committing.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.