Ackcent Cybersecurity vs UnderDefense
Ackcent Cybersecurity and UnderDefense are both Pure-play MDRs that work with your existing tools. Ackcent Cybersecurity targets SMB, Mid-market, and Enterprise organizations, while UnderDefense serves Mid-market and Enterprise.
Buyer brief
Ackcent Cybersecurity and UnderDefense are both Pure-play MDRs that work with your existing tools. Ackcent Cybersecurity targets SMB, Mid-market, and Enterprise organizations, while UnderDefense serves Mid-market and Enterprise.
Both providers target similar markets. Compare their specific response actions, communication channels, and pricing structure to find the better fit for your environment.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | European or LATAM mid-market companies that want a boutique provider with native Spanish and English support | Mid-market teams with existing EDR/SIEM that want MDR layered on top without ripping and replacing |
| Price | Not published | From $11/device/mo; annual MDR contract |
| Response authority | 5/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Full query access |
| Warranty | None listed | $1,000,000 |
- Best fit
- European or LATAM mid-market companies that want a boutique provider with native Spanish and English support
- Price
- Not published
- Response authority
- 5/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Mid-market teams with existing EDR/SIEM that want MDR layered on top without ripping and replacing
- Price
- From $11/device/mo; annual MDR contract
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- $1,000,000
Detailed comparison
| FIELD | Ackcent CybersecurityTECH-AGNOSTIC | UnderDefenseTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Positive | Positive |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | BlackBerry Cylance SentinelOne | CrowdStrikeMicrosoft Defender SentinelOne |
| SIEM integrations | Stellar Cyber Open XDR | SplunkMicrosoft SentinelElastic |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantine | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | ✓ Included | Separate |
| Cost | ||
| Price range | Not published | Starts at $11/device/month (vendor-published) |
| Minimum seats | None | None |
| Breach warranty | – | $1,000,000 |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ✓ Included | ✓ Included |
| SaaS apps | ✓ Included | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | Not offered | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote only. No published pricing or pricing calculator. | Per-device pricing, vendor-agnostic (same rate for all asset types) |
| Hidden cost warnings | Advisory, Red Team, AppSec, and Training services are separate from base MDR. No public pricing makes cost comparison impossible without direct sales engagement. Breach and Attack Simulation (AttackIQ BAS) integration may carry additional licensing costs. With ~55 total employees, surge capacity during a major incident is unclear and may require external escalation | $11/device is a starting price for marketing. Actual cost varies by scope, and annual contract is required.. 3-year contract required for $1M breach warranty. Not available on 1-year deals.. IR retainer is separate from MDR. $0 upfront but billed per-incident, so budget for breach costs on top of subscription.. Custom integrations beyond pre-built connectors may require professional services fees. |
| Data portability | Partial | Full |
| Contract terms | Annual | Annual |
| Channels | EmailPortalPhone | SlackTeamsEmailPortalPhone |
| Data access | Dashboards | Full query access |
| Dedicated analyst | ✓ | ✓ |
| SOC regions | EuropeLatin America | North AmericaEurope |
| Onboarding | Not publicly disclosed | 30 days |
| Industry focus | Financial ServicesHealthcareRetailCritical InfrastructureSmart Cities | ManufacturingHealthcareFinancial Services |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Almost no English-language reviews exist. A handful of Gartner Peer Insights entries are positive, praising communication and dashboards. Zero reviews on G2 or PeerSpot, so community validation is essentially absent. | Gartner Peer Insights 4.9/5 (7 reviews). G2 shows 5/5 but across only 31 total reviews for all products. 66 reviews on Clutch with strong ratings. PeerSpot mindshare is 0.0% in the MDR category. No Reddit or independent practitioner forum discussion found. |
| Compliance | ISO 27001GDPR | SOC 2 Type IIISO 27001HIPAAPCI DSS |
| Certifications | ISO 27001 | SOC 2 Type IIISO 27001Splunk certificationsGIACOSCP |
| Founded | 2014 | 2017 |
| Data retention | Not publicly disclosed | Determined by customer's existing SIEM. UnderDefense does not store raw logs, data lives in customer infrastructure. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Ackcent Cybersecurity and UnderDefense?
Ackcent Cybersecurity is a Pure-play MDR that is technology-agnostic (works with your existing tools). UnderDefense is a Pure-play MDR that is technology-agnostic (works with your existing tools).
How do Ackcent Cybersecurity and UnderDefense differ in response capabilities?
Ackcent Cybersecurity supports 5 autonomous actions (account disable, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. UnderDefense supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Incident response is included with Ackcent Cybersecurity and not included with UnderDefense.
How does Ackcent Cybersecurity pricing compare to UnderDefense?
Ackcent Cybersecurity pricing: Custom-quoted pricing. UnderDefense pricing: Starts at $11/device/month (vendor-published). Watch for with Ackcent Cybersecurity: Advisory, Red Team, AppSec, and Training services are separate from base MDR; No public pricing makes cost comparison impossible without direct sales engagement. Watch for with UnderDefense: $11/device is a starting price for marketing. Actual cost varies by scope, and annual contract is required.; 3-year contract required for $1M breach warranty. Not available on 1-year deals..
Should I choose Ackcent Cybersecurity or UnderDefense?
Choose Ackcent Cybersecurity if: european or LATAM mid-market companies that want a boutique provider with native Spanish and English support. Choose UnderDefense if: mid-market teams with existing EDR/SIEM that want MDR layered on top without ripping and replacing. Ackcent Cybersecurity is not ideal for enterprises that need documented SLAs, published detection metrics, or transparent pricing before signing. UnderDefense is not ideal for organizations that require independently validated detection metrics (MITRE, Forrester, etc.) before committing.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.