Ackcent Cybersecurity vs ITC Secure
Ackcent Cybersecurity is a Pure-play MDR that works with your existing tools. ITC Secure is a Microsoft-ecosystem that works with your existing tools. Ackcent Cybersecurity targets SMB, Mid-market, and Enterprise organizations; ITC Secure serves Mid-market and Enterprise. Ackcent Cybersecurity includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 3 for ITC Secure (Endpoint, SaaS, Identity).
Buyer brief
Ackcent Cybersecurity is a Pure-play MDR that works with your existing tools. ITC Secure is a Microsoft-ecosystem that works with your existing tools. Ackcent Cybersecurity targets SMB, Mid-market, and Enterprise organizations; ITC Secure serves Mid-market and Enterprise. Ackcent Cybersecurity includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 3 for ITC Secure (Endpoint, SaaS, Identity).
Ackcent Cybersecurity (Pure-play MDR) and ITC Secure (Microsoft-ecosystem) serve different buyer profiles. Your decision depends on whether you prioritize Ackcent Cybersecurity's gartner-recognized european boutique mdr with native spanish support and bring-your-own-edr flexi... or ITC Secure's itc secure fits buyers that want microsoft-centered mxdr with pulse portal visibility, service re....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | European or LATAM mid-market companies that want a boutique provider with native Spanish and English support | Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform |
| Price | Not published | Custom quote |
| Response authority | 5/6 actions · Configurable | 0/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- European or LATAM mid-market companies that want a boutique provider with native Spanish and English support
- Price
- Not published
- Response authority
- 5/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform
- Price
- Custom quote
- Response authority
- 0/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | Ackcent CybersecurityTECH-AGNOSTIC | ITC SecureTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | SentinelOneBlackBerry Cylance | Microsoft Defender |
| SIEM integrations | Stellar Cyber Open XDR | Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantine | Alert and notify only |
| IR included | ✓ Included | Separate |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ✓ Included | ✓ Included |
| SaaS apps | ✓ Included | ✓ Included |
| Network | ✓ Included | ~ Limited |
| OT/ICS | Not offered | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote only. No published pricing or pricing calculator. | Custom quote. ITC Secure does not publish MXDR powered by Pulse package pricing. |
| Hidden cost warnings | Advisory, Red Team, AppSec, and Training services are separate from base MDR. No public pricing makes cost comparison impossible without direct sales engagement. Breach and Attack Simulation (AttackIQ BAS) integration may carry additional licensing costs. With ~55 total employees, surge capacity during a major incident is unclear and may require external escalation | Public pages do not publish MXDR pricing, contract minimums or service-credit language.. The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. ITC Secure publishes broad MXDR components, including endpoint, identity, Office 365, cloud apps, storage, vulnerability management and OT. Buyers should confirm which components are included in their quote.. Public pages do not define default response authority, so containment permissions and approval rules should be written into the contract.. Incident response is listed as a separate service, so buyers should confirm what is included in MXDR versus a separate incident-response engagement. |
| Data portability | Partial | Partial |
| Contract terms | Annual | Custom, MXDR powered by Pulse, Managed services, Incident Response |
| Channels | EmailPortalPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | ✓ | – |
| SOC regions | EuropeLatin America | |
| Onboarding | Not publicly disclosed | Not published. ITC Secure publishes security engineering and SOC onboarding as a build-and-deploy service, but no standard MXDR implementation duration was found. |
| Industry focus | Financial ServicesHealthcareRetailCritical InfrastructureSmart Cities | Not published |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Almost no English-language reviews exist. A handful of Gartner Peer Insights entries are positive, praising communication and dashboards. Zero reviews on G2 or PeerSpot, so community validation is essentially absent. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on ITC Secure's Microsoft focus, Microsoft Verified Managed XDR status, Pulse portal, long managed-service history and broad MXDR service components. Buyers should validate pricing, response authority, SOC operating model and exact component inclusion directly. |
| Compliance | ISO 27001GDPR | ISO 27001Cyber Essentials PlusISO/IEC 20000-1 |
| Certifications | ISO 27001 | Microsoft Verified Managed XDRMicrosoft Solutions Partner in SecurityMicrosoft Solutions Partner in Modern WorkMicrosoft Solutions Partner in Infrastructure AzureMicrosoft Intelligent Security AssociationCyber Essentials PlusISO/IEC 20000-1ISO/IEC 27001Great Place to Work Certification |
| Founded | 2014 | – |
| Data retention | Not publicly disclosed | Not published. ITC Secure says Pulse provides visibility into customer security posture, activities, incident trends, Microsoft license consumption and service metrics. No standard public MXDR log-retention period or data-residency term was found. |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Ackcent Cybersecurity and ITC Secure?
Ackcent Cybersecurity is a Pure-play MDR that is technology-agnostic (works with your existing tools). ITC Secure is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Ackcent Cybersecurity covers 5 attack surfaces in base pricing vs. 3 for ITC Secure.
How do Ackcent Cybersecurity and ITC Secure differ in response capabilities?
Ackcent Cybersecurity supports 5 autonomous actions (account disable, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. ITC Secure supports 0 autonomous actions (none) and approval is configurable. Incident response is included with Ackcent Cybersecurity and not included with ITC Secure.
How does Ackcent Cybersecurity pricing compare to ITC Secure?
Ackcent Cybersecurity pricing: Custom-quoted pricing. ITC Secure pricing: Not published. Watch for with Ackcent Cybersecurity: Advisory, Red Team, AppSec, and Training services are separate from base MDR; No public pricing makes cost comparison impossible without direct sales engagement. Watch for with ITC Secure: Public pages do not publish MXDR pricing, contract minimums or service-credit language.; The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison..
Should I choose Ackcent Cybersecurity or ITC Secure?
Choose Ackcent Cybersecurity if: european or LATAM mid-market companies that want a boutique provider with native Spanish and English support. Choose ITC Secure if: microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform. Ackcent Cybersecurity is not ideal for enterprises that need documented SLAs, published detection metrics, or transparent pricing before signing. ITC Secure is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.