ITC Secure vs TrustNet GhostWatch
ITC Secure is a Microsoft-ecosystem that works with your existing tools. TrustNet GhostWatch is a Services firm that works with your existing tools. ITC Secure targets Mid-market and Enterprise organizations; TrustNet GhostWatch serves SMB, Mid-market, and Enterprise. ITC Secure includes 3 attack surfaces in base pricing (Endpoint, SaaS, Identity), compared to 2 for TrustNet GhostWatch (Cloud, Network).
Buyer brief
ITC Secure is a Microsoft-ecosystem that works with your existing tools. TrustNet GhostWatch is a Services firm that works with your existing tools. ITC Secure targets Mid-market and Enterprise organizations; TrustNet GhostWatch serves SMB, Mid-market, and Enterprise. ITC Secure includes 3 attack surfaces in base pricing (Endpoint, SaaS, Identity), compared to 2 for TrustNet GhostWatch (Cloud, Network).
ITC Secure (Microsoft-ecosystem) and TrustNet GhostWatch (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize ITC Secure's itc secure fits buyers that want microsoft-centered mxdr with pulse portal visibility, service re... or TrustNet GhostWatch's trustnet ghostwatch is strongest where managed security and compliance need to move together.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform | SaaS and cloud-native teams that want managed security tied to SOC 2, ISO 27001 or similar audit work |
| Price | Custom quote | Custom quote |
| Response authority | 0/6 actions · Configurable | 2/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform
- Price
- Custom quote
- Response authority
- 0/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- SaaS and cloud-native teams that want managed security tied to SOC 2, ISO 27001 or similar audit work
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | ITC SecureTECH-AGNOSTIC | TrustNet GhostWatchTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender | None listed |
| SIEM integrations | Microsoft Sentinel | GhostWatch integrated SIEM |
| Coverage | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Limited | EPEndpoint: LimitedCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Alert and notify only | ContainCustom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | ~ Limited |
| Network | ~ Limited | ✓ Included |
| OT/ICS | ~ Limited | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. ITC Secure does not publish MXDR powered by Pulse package pricing. | Custom quote. TrustNet publishes flexible service tiers and says GhostWatch is available for an affordable fixed monthly fee, but no public managed-security price list was found. |
| Hidden cost warnings | Public pages do not publish MXDR pricing, contract minimums or service-credit language.. The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. ITC Secure publishes broad MXDR components, including endpoint, identity, Office 365, cloud apps, storage, vulnerability management and OT. Buyers should confirm which components are included in their quote.. Public pages do not define default response authority, so containment permissions and approval rules should be written into the contract.. Incident response is listed as a separate service, so buyers should confirm what is included in MXDR versus a separate incident-response engagement. | TrustNet is compliance-heavy, so buyers should separate MDR and managed security operations cost from audit and advisory work.. Public pages do not publish response SLAs or named containment actions.. Endpoint coverage is less explicit than network, cloud, SIEM and vulnerability management coverage.. GhostWatch and TrustNet pages use both managed security and MDR language, so buyers should confirm exact service obligations in the order form. |
| Data portability | Partial | Partial |
| Contract terms | Custom, MXDR powered by Pulse, Managed services, Incident Response | Custom, Monthly |
| Channels | PortalEmailPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | North America | |
| Onboarding | Not published. ITC Secure publishes security engineering and SOC onboarding as a build-and-deploy service, but no standard MXDR implementation duration was found. | TrustNet says GhostWatch begins monitoring immediately after rapid deployment, with assessment and alignment before onboarding. A public standard onboarding timeline was not found. |
| Industry focus | Not published | SaaSHealthcareRetailFinancial ServicesTechnologyCompliance-heavy organizations |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on ITC Secure's Microsoft focus, Microsoft Verified Managed XDR status, Pulse portal, long managed-service history and broad MXDR service components. Buyers should validate pricing, response authority, SOC operating model and exact component inclusion directly. | GhostWatch has limited MDR-specific community signal. TrustNet's public story is strongest around compliance, audits, MDR and managed security rather than independent MDR benchmarks. Treat buyer diligence as a service-scope exercise: verify response authority, telemetry sources and the split between security operations and compliance services. |
| Compliance | ISO 27001Cyber Essentials PlusISO/IEC 20000-1 | SOC 2PCI DSSISO 27001HIPAAHITRUSTGDPRCCPACMMCNIST CSF |
| Certifications | Microsoft Verified Managed XDRMicrosoft Solutions Partner in SecurityMicrosoft Solutions Partner in Modern WorkMicrosoft Solutions Partner in Infrastructure AzureMicrosoft Intelligent Security AssociationCyber Essentials PlusISO/IEC 20000-1ISO/IEC 27001Great Place to Work Certification | PCI QSA |
| Founded | – | 2003 |
| Data retention | Not published. ITC Secure says Pulse provides visibility into customer security posture, activities, incident trends, Microsoft license consumption and service metrics. No standard public MXDR log-retention period or data-residency term was found. | Not published as a standard GhostWatch retention period. |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between ITC Secure and TrustNet GhostWatch?
ITC Secure is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). TrustNet GhostWatch is a Services firm that is technology-agnostic (works with your existing tools). ITC Secure covers 3 attack surfaces in base pricing vs. 2 for TrustNet GhostWatch.
How do ITC Secure and TrustNet GhostWatch differ in response capabilities?
ITC Secure supports 0 autonomous actions (none) and approval is configurable. TrustNet GhostWatch supports 2 autonomous actions (custom playbooks, network containment) and approval is configurable.
How does ITC Secure pricing compare to TrustNet GhostWatch?
ITC Secure pricing: Not published. TrustNet GhostWatch pricing: Not published. Watch for with ITC Secure: Public pages do not publish MXDR pricing, contract minimums or service-credit language.; The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. Watch for with TrustNet GhostWatch: TrustNet is compliance-heavy, so buyers should separate MDR and managed security operations cost from audit and advisory work.; Public pages do not publish response SLAs or named containment actions..
Should I choose ITC Secure or TrustNet GhostWatch?
Choose ITC Secure if: microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform. Choose TrustNet GhostWatch if: saaS and cloud-native teams that want managed security tied to SOC 2, ISO 27001 or similar audit work. ITC Secure is not ideal for buyers that need public MDR pricing before sales. TrustNet GhostWatch is not ideal for buyers that need a pure-play MDR provider with published endpoint isolation and account containment actions.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.