Overview
Updated Jun 3, 2026
Compliance-led MDR and managed security from TrustNet. TrustNet publishes a dedicated MDR service, while GhostWatch provides 24/7 security monitoring, integrated SIEM, threat intelligence, vulnerability management, network and cloud security, incident response and compliance reporting. It fits SaaS, healthcare, retail and financial-services teams that want security operations tied to audit readiness, but buyers should verify response authority and EDR coverage in writing.
Buyer fit
Good fit when
- ✓SaaS and cloud-native teams that want managed security tied to SOC 2, ISO 27001 or similar audit work
- ✓Healthcare, retail and financial-services buyers that need security monitoring plus compliance reporting
- ✓Teams that want managed SIEM, cloud, network and vulnerability coverage without building an internal SOC
Watch out when
- ×Buyers that need a pure-play MDR provider with published endpoint isolation and account containment actions
- ×Organizations that require public response SLAs or independent MDR performance benchmarks
- ×Teams needing OT or industrial monitoring
Coverage
2 of 6 attack surfaces in the base price; the rest are separately priced.
SIEM
Cloud
Additional capabilities
Incident response
Pricing
Custom quote.
How pricing works+−
TrustNet publishes flexible service tiers and says GhostWatch is available for an affordable fixed monthly fee, but no public managed-security price list was found.
Not published
Cost caveats
- –TrustNet is compliance-heavy, so buyers should separate MDR and managed security operations cost from audit and advisory work.
- –Public pages do not publish response SLAs or named containment actions.
- –Endpoint coverage is less explicit than network, cloud, SIEM and vulnerability management coverage.
1 more+−
- –GhostWatch and TrustNet pages use both managed security and MDR language, so buyers should confirm exact service obligations in the order form.
What costs extra (4)+−
- –Exact managed-security pricing requires TrustNet quote review
- –Compliance audits, penetration testing, risk assessments and privacy assessments may be separate from GhostWatch managed security
- –Customer cloud, network, endpoint and log-source scope may change total cost
- –Framework support for SOC 2, PCI DSS, ISO 27001, HIPAA, HITRUST, CMMC, GDPR or CCPA should be scoped separately
Team and access
Certifications
Reputation
GhostWatch has limited MDR-specific community signal. TrustNet's public story is strongest around compliance, audits, MDR and managed security rather than independent MDR benchmarks. Treat buyer diligence as a service-scope exercise: verify response authority, telemetry sources and the split between security operations and compliance services.
What customers praise
- ✓Good fit for buyers that want security monitoring tied to SOC 2, PCI, HIPAA or HITRUST work
- ✓Broad managed security platform across SIEM, vulnerability, cloud, network and reporting
- ✓Fixed monthly managed-security packaging is mentioned publicly
Common complaints
- ×Limited independent MDR-specific reviews
- ×No public MDR response SLA or named endpoint containment action list
- ×Endpoint and EDR coverage is less explicit than SIEM, network and cloud coverage
No meaningful Reddit signal found for TrustNet GhostWatch as an MDR provider.
Questions to ask
- 1.
Which telemetry sources are included in GhostWatch: endpoints, network devices, cloud workloads, SaaS apps, identity sources or logs only?
- 2.
Which response actions can TrustNet take directly, and which are guided remediation only?
- 3.
What contractual SLA applies to high-severity triage, escalation and containment support?
- 4.
Which EDR or endpoint tools does GhostWatch monitor natively?
- 5.
How are managed security, compliance advisory, audit, penetration testing and risk assessment priced separately?
- 6.
What raw data, cases, reports and compliance evidence can we export if we leave?
- 7.
How does GhostWatch support SOC 2, PCI DSS, ISO 27001, HIPAA, HITRUST and CMMC reporting?
- 8.
What SOC locations, analyst certifications and escalation channels support 24/7 coverage?
Evidence
Sources reviewed
Public-data caveats
- –No public contractual response-time SLA is recorded for this profile.
- –No public fixed price is recorded; compare only after a scoped quote.
- –No public breach warranty is recorded.
- –Response authority may depend on pre-approval and contract scope.
- –MDR analyst headcount or analyst-to-customer ratio is not public.
Also consider
Further reading
Independent research. Verify details directly with the provider before making decisions.