Overview
Updated Jun 3, 2026
Compliance-led MDR and managed security from TrustNet. TrustNet publishes a dedicated MDR service, while GhostWatch provides 24/7 security monitoring, integrated SIEM, threat intelligence, vulnerability management, network and cloud security, incident response and compliance reporting. It fits SaaS, healthcare, retail and financial-services teams that want security operations tied to audit readiness, but buyers should verify response authority and EDR coverage in writing.
Buyer fit
Good fit when
- ✓SaaS and cloud-native teams that want managed security tied to SOC 2, ISO 27001 or similar audit work
- ✓Healthcare, retail and financial-services buyers that need security monitoring plus compliance reporting
- ✓Teams that want managed SIEM, cloud, network and vulnerability coverage without building an internal SOC
Watch out when
- ×Buyers that need a pure-play MDR provider with published endpoint isolation and account containment actions
- ×Organizations that require public response SLAs or independent MDR performance benchmarks
- ×Teams needing OT or industrial monitoring
Coverage
2 of 6 attack surfaces in the base price — the rest are separately priced.
SIEM
Cloud
Additional capabilities
Incident response
Pricing
What costs extra
- –Exact managed-security pricing requires TrustNet quote review
- –Compliance audits, penetration testing, risk assessments and privacy assessments may be separate from GhostWatch managed security
- –Customer cloud, network, endpoint and log-source scope may change total cost
- –Framework support for SOC 2, PCI DSS, ISO 27001, HIPAA, HITRUST, CMMC, GDPR or CCPA should be scoped separately
Cost caveats
- –TrustNet is compliance-heavy, so buyers should separate MDR and managed security operations cost from audit and advisory work.
- –Public pages do not publish response SLAs or named containment actions.
- –Endpoint coverage is less explicit than network, cloud, SIEM and vulnerability management coverage.
- –GhostWatch and TrustNet pages use both managed security and MDR language, so buyers should confirm exact service obligations in the order form.
Verify pricing directly with the provider.
Team and access
Certifications
Reputation
GhostWatch has limited MDR-specific community signal. TrustNet's public story is strongest around compliance, audits, MDR and managed security rather than independent MDR benchmarks. Treat buyer diligence as a service-scope exercise: verify response authority, telemetry sources and the split between security operations and compliance services.
What customers praise
- ✓Good fit for buyers that want security monitoring tied to SOC 2, PCI, HIPAA or HITRUST work
- ✓Broad managed security platform across SIEM, vulnerability, cloud, network and reporting
- ✓Fixed monthly managed-security packaging is mentioned publicly
Common complaints
- ×Limited independent MDR-specific reviews
- ×No public MDR response SLA or named endpoint containment action list
- ×Endpoint and EDR coverage is less explicit than SIEM, network and cloud coverage
No meaningful Reddit signal found for TrustNet GhostWatch as an MDR provider.
Questions to ask
- 1.
Which telemetry sources are included in GhostWatch: endpoints, network devices, cloud workloads, SaaS apps, identity sources or logs only?
- 2.
Which response actions can TrustNet take directly, and which are guided remediation only?
- 3.
What contractual SLA applies to high-severity triage, escalation and containment support?
- 4.
Which EDR or endpoint tools does GhostWatch monitor natively?
- 5.
How are managed security, compliance advisory, audit, penetration testing and risk assessment priced separately?
- 6.
What raw data, cases, reports and compliance evidence can we export if we leave?
- 7.
How does GhostWatch support SOC 2, PCI DSS, ISO 27001, HIPAA, HITRUST and CMMC reporting?
- 8.
What SOC locations, analyst certifications and escalation channels support 24/7 coverage?
Evidence
Sources reviewed
Public-data caveats
- –No public contractual response-time SLA is recorded for this profile.
- –No public fixed price is recorded; compare only after a scoped quote.
- –No public breach warranty is recorded.
- –Response authority may depend on pre-approval and contract scope.
- –MDR analyst headcount or analyst-to-customer ratio is not public.
Also consider
Further reading
Independent research. Verify details directly with the provider before making decisions.