ITC Secure vs Proficio
ITC Secure is a Microsoft-ecosystem that works with your existing tools. Proficio is a Pure-play MDR that works with your existing tools. ITC Secure targets Mid-market and Enterprise organizations; Proficio serves SMB, Mid-market, and Enterprise. ITC Secure includes 3 attack surfaces in base pricing (Endpoint, SaaS, Identity), compared to 2 for Proficio (Endpoint, Network).
Buyer brief
ITC Secure is a Microsoft-ecosystem that works with your existing tools. Proficio is a Pure-play MDR that works with your existing tools. ITC Secure targets Mid-market and Enterprise organizations; Proficio serves SMB, Mid-market, and Enterprise. ITC Secure includes 3 attack surfaces in base pricing (Endpoint, SaaS, Identity), compared to 2 for Proficio (Endpoint, Network).
ITC Secure (Microsoft-ecosystem) and Proficio (Pure-play MDR) serve different buyer profiles. Your decision depends on whether you prioritize ITC Secure's itc secure fits buyers that want microsoft-centered mxdr with pulse portal visibility, service re... or Proficio's the core differentiator is siem flexibility: proficio works with your existing siem or hosts one ....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform | Mid-market organizations with existing Splunk, Sentinel, or Elastic wanting managed detection without rip-and-replace |
| Price | Custom quote | Not published |
| Response authority | 0/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Full query access |
| Warranty | None listed | None listed |
- Best fit
- Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform
- Price
- Custom quote
- Response authority
- 0/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Mid-market organizations with existing Splunk, Sentinel, or Elastic wanting managed detection without rip-and-replace
- Price
- Not published
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
Detailed comparison
| FIELD | ITC SecureTECH-AGNOSTIC | ProficioTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender | CrowdStrike |
| SIEM integrations | Microsoft Sentinel | SplunkElasticProficio-hosted SIEM Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: LimitedSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Alert and notify only | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ~ Limited | + Optional |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | + Optional |
| Network | ~ Limited | ✓ Included |
| OT/ICS | ~ Limited | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. ITC Secure does not publish MXDR powered by Pulse package pricing. | Custom pricing. SOC-as-a-Service model based on log volume and scope. |
| Hidden cost warnings | Public pages do not publish MXDR pricing, contract minimums or service-credit language.. The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. ITC Secure publishes broad MXDR components, including endpoint, identity, Office 365, cloud apps, storage, vulnerability management and OT. Buyers should confirm which components are included in their quote.. Public pages do not define default response authority, so containment permissions and approval rules should be written into the contract.. Incident response is listed as a separate service, so buyers should confirm what is included in MXDR versus a separate incident-response engagement. | Base ProSOC MDR is monitoring and alerting only. Automated containment (Active Defense) is a separate paid add-on, so budget accordingly.. Log volume directly affects pricing. If your environment grows or you add new log sources, expect cost increases.. Custom SIEM use case development and detection rule tuning may be billed separately from the base contract.. Endpoint-specific MDR (MEDR) is a separate product from log-based MDR. Clarify which you are being quoted for. |
| Data portability | Partial | Partial |
| Contract terms | Custom, MXDR powered by Pulse, Managed services, Incident Response | Annual, Multi-year |
| Channels | PortalEmailPhone | EmailPortalPhone |
| Data access | Dashboards | Full query access |
| Dedicated analyst | – | ✓ |
| SOC regions | North AmericaEuropeAsia-Pacific | |
| Onboarding | Not published. ITC Secure publishes security engineering and SOC onboarding as a build-and-deploy service, but no standard MXDR implementation duration was found. | Typically 30 days |
| Industry focus | Not published | Financial ServicesHealthcareManufacturingGovernmentTechnology |
| MTTD | Not published | <20 minutes (2024 outcomes report) |
| MTTR | Not published | <5 minutes with Active Defense (add-on). Active Defense is not included in base ProSOC MDR. |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on ITC Secure's Microsoft focus, Microsoft Verified Managed XDR status, Pulse portal, long managed-service history and broad MXDR service components. Buyers should validate pricing, response authority, SOC operating model and exact component inclusion directly. | Too few public reviews to draw strong conclusions. Gartner Peer Insights shows 3.8/5 from only 8 reviews. No G2 or PeerSpot reviews. Gartner Market Guide representative vendor since 2017, which signals analyst recognition, but buyer feedback is almost nonexistent online. |
| Compliance | ISO 27001Cyber Essentials PlusISO/IEC 20000-1 | SOC 2 Type IIISO 27001:2013HIPAAGDPRPCI DSSGLBA/FFIECNIST Framework |
| Certifications | Microsoft Verified Managed XDRMicrosoft Solutions Partner in SecurityMicrosoft Solutions Partner in Modern WorkMicrosoft Solutions Partner in Infrastructure AzureMicrosoft Intelligent Security AssociationCyber Essentials PlusISO/IEC 20000-1ISO/IEC 27001Great Place to Work Certification | SOC 2 Type IIISO 27001:2013Singapore MSSP Certified SOC |
| Founded | – | 2010 |
| Data retention | Not published. ITC Secure says Pulse provides visibility into customer security posture, activities, incident trends, Microsoft license consumption and service metrics. No standard public MXDR log-retention period or data-residency term was found. | Up to 12 months log retention |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between ITC Secure and Proficio?
ITC Secure is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Proficio is a Pure-play MDR that is technology-agnostic (works with your existing tools). ITC Secure covers 3 attack surfaces in base pricing vs. 2 for Proficio.
How do ITC Secure and Proficio differ in response capabilities?
ITC Secure supports 0 autonomous actions (none) and approval is configurable. Proficio supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable.
How does ITC Secure pricing compare to Proficio?
ITC Secure pricing: Not published. Proficio pricing: Custom-quoted pricing. Watch for with ITC Secure: Public pages do not publish MXDR pricing, contract minimums or service-credit language.; The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. Watch for with Proficio: Base ProSOC MDR is monitoring and alerting only. Automated containment (Active Defense) is a separate paid add-on, so budget accordingly.; Log volume directly affects pricing. If your environment grows or you add new log sources, expect cost increases..
Should I choose ITC Secure or Proficio?
Choose ITC Secure if: microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform. Choose Proficio if: mid-market organizations with existing Splunk, Sentinel, or Elastic wanting managed detection without rip-and-replace. ITC Secure is not ideal for buyers that need public MDR pricing before sales. Proficio is not ideal for organizations expecting automated response in base pricing (Active Defense is a paid add-on).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.