ConnectWise vs Tesorion
ConnectWise is a MSP-channel that requires its own security platform. Tesorion is a Services firm that works with your existing tools. ConnectWise targets SMB and Mid-market organizations; Tesorion serves Mid-market and Enterprise.
Buyer brief
ConnectWise is a MSP-channel that requires its own security platform. Tesorion is a Services firm that works with your existing tools. ConnectWise targets SMB and Mid-market organizations; Tesorion serves Mid-market and Enterprise.
ConnectWise is the choice if you want a single-vendor stack with deep integration. Tesorion is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | MSPs already in the ConnectWise ecosystem (PSA, RMM) who want MDR without a separate vendor relationship | Dutch organisations that want MDR from a Netherlands-based cybersecurity services firm |
| Price | Custom quote | Custom quote |
| Response authority | 5/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Requires own platform | Works with existing stack |
| Data access | Dashboards | Reports only |
| Warranty | None listed | None listed |
- Best fit
- MSPs already in the ConnectWise ecosystem (PSA, RMM) who want MDR without a separate vendor relationship
- Price
- Custom quote
- Response authority
- 5/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Dutch organisations that want MDR from a Netherlands-based cybersecurity services firm
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
›› Detailed comparison
| FIELD | ConnectWisePLATFORM | TesorionTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| ›› Your stack | ||
| Approach | Requires their platform | Works with your tools |
| EDR integrations | BitdefenderMicrosoft Defender SentinelOne | Customer endpoint telemetry SentinelOne |
| SIEM integrations | ConnectWise SIEM | None listed |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: Optional add-onSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Optional add-on |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainQuarantineCustom playbooks | Custom playbooks |
| IR included | Separate | Separate |
| ›› Cost | ||
| Price range | Not publicly disclosed. Requires custom quote through MSP channel. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | + Optional | ✓ Included |
| SaaS apps | ✓ Included | ~ Limited |
| Network | ✓ Included | ✓ Included |
| OT/ICS | Not offered | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | ≤15 minutes | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-endpoint, MSP subscription. Not publicly listed. | Custom quote. Tesorion does not publish MDR package pricing. |
| Hidden cost warnings | Pricing requires sales engagement, no self-serve. Ecosystem lock-in through ConnectWise RMM and PSA bundling. 12-36 month agreements typical. Data export is difficult when switching providers | Public pages do not publish response SLAs or named default response actions.. The public MDR page says mitigation is immediate where possible, but does not specify what Tesorion can do without customer approval.. T-CERT incident response is prominent, but buyers should confirm whether IR hours are included in MDR or sold separately.. Tesorion lists broad coverage across domains, so buyers should confirm which monitored sources are included in base MDR. |
| Data portability | Limited | Partial |
| Contract terms | Annual, Multi-year | Custom |
| Channels | EmailPortalPhone | EmailPhone |
| Data access | Dashboards | Reports only |
| Dedicated analyst | ✓ | – |
| SOC regions | North AmericaAPAC | Europe |
| Onboarding | Not publicly documented for full MDR. SIEM component described as agent-based, deployable in minutes. | Tesorion says MDR use cases are tailored per organisation and linked to mitigating measures. No standard public onboarding duration was found. |
| Industry focus | Managed Service Providers | Financial ServicesHealthcarePublic SectorManufacturingCritical InfrastructureTechnologyProfessional Services |
| MTTD | Not published | Not published |
| MTTR | Under 14 minutes average ransomware response time (vendor-published). Asio platform claims 30-50% faster detection through unified alerts. Specific MTTD not published. | Not published |
| Community view | ConnectWise SIEM has Capterra 4.6/5 from ~50 reviews. ConnectWise MDR has almost no independent reviews. PeerSpot ranks it #57 in MDR with 0.4% mindshare and zero collected reviews. Not included in Gartner or Forrester MDR evaluations. | Tesorion has limited MDR-specific public review volume. The public buyer case rests on Dutch delivery, T-SOC operations, XDR and SOAR correlation, threat intelligence and nearby T-CERT incident response. Buyers should validate pricing, response authority, included source scope and whether T-CERT support is included before signing. |
| Compliance | SOC 2 Type II | ISO 27001NEN 7510NIS2DORABIO |
| Certifications | SOC 2 Type II | ISO 27001NEN 7510 |
| Founded | 1982 | 2018 |
| Data retention | SIEM log retention available but specific periods not publicly documented. Capterra reviewers have flagged retention as problematic for audit compliance. | Not published as a standard MDR retention period. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between ConnectWise and Tesorion?
ConnectWise is a MSP-channel that is platform-native (requires their own security stack). Tesorion is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: ConnectWise offers ≤15 minutes, Tesorion offers Not disclosed.
How do ConnectWise and Tesorion differ in response capabilities?
ConnectWise supports 5 autonomous actions (custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Tesorion supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does ConnectWise pricing compare to Tesorion?
ConnectWise pricing: Not publicly disclosed. Requires custom quote through MSP channel.. Tesorion pricing: Not published. Watch for with ConnectWise: Pricing requires sales engagement, no self-serve; Ecosystem lock-in through ConnectWise RMM and PSA bundling. Watch for with Tesorion: Public pages do not publish response SLAs or named default response actions.; The public MDR page says mitigation is immediate where possible, but does not specify what Tesorion can do without customer approval..
Should I choose ConnectWise or Tesorion?
Choose ConnectWise if: mSPs already in the ConnectWise ecosystem (PSA, RMM) who want MDR without a separate vendor relationship. Choose Tesorion if: dutch organisations that want MDR from a Netherlands-based cybersecurity services firm. ConnectWise is not ideal for direct enterprise buyers, ConnectWise MDR is sold through MSP partners only. Tesorion is not ideal for buyers that need public MDR pricing or contractual response SLAs before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.