Todyl MXDR
Unified SASE+MXDR+SIEM+EDR+GRC platform purpose-built for MSPs and SMBs, replacing 5+ security products with a single agent. Every MXDR customer gets a dedicated DRAM (Detection and Response Account Manager) with 5+ years of SOC experience. Elastic-based EDR with Todyl custom rules and ML layered on top.
Buyer fit
Good fit when
- ✓MSPs wanting to consolidate EDR, SASE, SIEM, MDR, and GRC into one platform
- ✓SMBs with lean security teams wanting a dedicated DRAM at an accessible price
- ✓Greenfield deployments with no existing EDR/SIEM/SASE investments to preserve
Watch out when
- ×Organizations with existing EDR/SIEM/SASE investments (requires full Todyl stack adoption)
- ×Enterprises needing formal SLAs with financial penalties or published detection metrics
- ×Buyers who need extensive independent validation (limited public reviews)
Coverage
Platform
Additional capabilities
Incident response
Pricing
What costs extra
- –Higher tiers (Advanced, Complete) include more features and longer data retention
- –IR/DFIR beyond DRAM coordination requires external engagement
Cost caveats
- –Platform-native lock-in, must adopt full Todyl stack, cannot BYO EDR/SIEM/SASE
- –$250/month starting price is the base, unclear what modules are included at that tier
- –EDR is Elastic-based, not Todyl proprietary, custom rules layer on top of Elastic
Pricing compiled from public sources. Verify directly with the provider.
Team and access
Reputation
G2 4.6/5 (93 reviews). Software Finder 4.9/5 (14 reviews). PeerSpot listed but minimal reviews. MSP press is positive about tool consolidation. Limited independent buyer validation compared to established MDR vendors.
What customers praise
- ✓Genuine tool consolidation, one agent replaces 5+ products
- ✓Dedicated DRAM per customer with real SOC experience
- ✓Accessible starting price ($250/month) for a unified platform
Common complaints
- ×Full platform lock-in, cannot BYO EDR, SIEM, or SASE
- ×No formal SLA, no published detection metrics
- ×North America SOC only, no follow-the-sun
Questions to ask
- 1.
What is the total monthly cost for our environment under each tier (Essentials, Advanced, Complete)?
- 2.
What is the DRAM-to-customer ratio, and how many customers does each DRAM support?
- 3.
The EDR is Elastic-based. What custom rules and detection engineering does Todyl add on top?
- 4.
What data export options exist if we decide to leave the platform?
Evidence
Sources reviewed
Public-data caveats
- –No public contractual response-time SLA is recorded for this profile.
- –No public fixed price is recorded; compare only after a scoped quote.
- –No public breach warranty is recorded.
- –Response authority may depend on pre-approval and contract scope.
Also consider
Information compiled from public sources. Verify details directly with the provider before making decisions.