SentinelOne Wayfinder MDR
Platform-native MDR requiring SentinelOne Singularity. Rebranded from Vigilance MDR to Wayfinder MDR at OneCon 2025 (GA November 2025) with three tiers: Essentials, Elite (bundled IR/DFIR), and Incident Readiness & Response. 100% in-house, non-outsourced analyst team. Purple AI Athena (April 2025) adds agentic workflows for automated triage and investigation. Unique Windows Rollback capability restores endpoints to pre-attack state.
Buyer fit
Good fit when
- ✓Organizations already running SentinelOne Singularity wanting platform-native MDR without adding another vendor
- ✓Government and regulated industries needing FedRAMP Moderate and High certified MDR with $1M breach warranty
- ✓Teams prioritizing AI-first detection with Purple AI Athena and unique Windows Rollback ransomware recovery
Watch out when
- ×Organizations running CrowdStrike, Microsoft Defender, or any non-SentinelOne EDR, platform-native lock-in
- ×Budget-constrained buyers, platform ($180-$230/endpoint/year) + MDR (undisclosed bolt-on) creates cost surprise
- ×Teams needing mature MDR support, service quality remains top complaint and market share declined 47% YoY
Coverage
Platform
Additional capabilities
Incident response
Pricing
What costs extra
- –Singularity platform license is a prerequisite (separate cost starting $179.99/endpoint/year)
- –DFIR bundled only in Elite tier (not Essentials)
- –Wayfinder Incident Readiness & Response (standalone or add-on tier)
- –Singularity Mobile ($10/device add-on)
- –Extended data retention beyond tier default (up to 3 years)
- –Singularity Cloud Security (CNAPP, separate product)
- –IR retainer (included in Elite, separate purchase for Essentials)
Cost caveats
- –Platform license ($179.99-$229.99/endpoint/year) is required before MDR, significant prerequisite cost
- –MDR pricing is a bolt-on fee not shown on the public pricing page
- –IR not included in Essentials tier, only in Elite or as separate purchase
- –Data retention: 14 days (Complete), 30 days (Commercial), 90 days requires Enterprise tier
- –Platform-native lock-in, cannot use MDR with non-SentinelOne EDR
Breach warranty available.
Pricing compiled from public sources. Verify directly with the provider.
Team and access
Reputation
PeerSpot: Vigilance 8.6/10 but MDR market share declined 7.0% to 3.7% YoY (Feb 2026). G2: Vigilance Respond listing exists, 4.7/5 company rating. Gartner: Customers' Choice 2025 for XDR (97% recommend). MITRE Managed Services: 100% detection, best signal-to-noise ratio. Platform technology highly praised but MDR service gets mixed feedback, with support quality and false positive tuning as top complaints in 2026.
What customers praise
- ✓Purple AI Athena delivers agentic workflows, earned 'Innovator' distinction in SACR evaluation (Feb 2026)
- ✓MITRE Managed Services: 100% detection of 15 attack steps with best signal-to-noise ratio
- ✓Windows Rollback capability for ransomware recovery is unique in the MDR market
Common complaints
- ×False positive sensitivity persists in 2026, tuning described as 'toughest challenge' with limited policy flexibility
- ×MDR market share declined 47% YoY (7.0% to 3.7%) in PeerSpot MDR category as of Feb 2026
- ×Platform + MDR bolt-on pricing creates total cost surprise for buyers
Reddit discussions focus on SentinelOne platform rather than MDR service specifically. Platform praised for autonomous AI-driven protection and single-agent simplicity. MDR service lacks community visibility and dedicated discussion threads.
Questions to ask
- 1.
What is the total cost including Singularity platform license tier AND the Wayfinder MDR bolt-on for our endpoint count?
- 2.
What specific capabilities differ between Essentials and Elite tiers, and is DFIR included in our tier?
- 3.
How does the $1M Breach Response Warranty work, what qualifies as a covered breach, and what are the exclusions?
- 4.
What response actions are included in the 30-minute mean-time-to-respond claim, and what does response mean in that context?
- 5.
What data retention do we get at our platform tier and what does extended retention cost?
- 6.
What are the specific SOC locations and follow-the-sun staffing model?
Evidence
Sources reviewed
Public-data caveats
- –No public contractual response-time SLA is recorded for this profile.
- –Response authority may depend on pre-approval and contract scope.
Also consider
Information compiled from public sources. Verify details directly with the provider before making decisions.