CrowdStrike Falcon Complete Next-Gen MDR
Platform-native MDR with 4-minute detection time and breach warranty
Last updated: October 30, 2025
Overview
CrowdStrike Falcon Complete Next-Gen MDR is a platform-native managed detection and response service.
Key Facts:
- Uses proprietary Falcon platform technology
- Covers endpoints, cloud workloads, and third-party data sources
- 24/7 SOC operations with breach warranty up to $1M
- Identity protection available as add-on
- CrowdStrike analysts provide investigation and response capabilities
Service Focus
Response Operations
Integrations
Commercial Terms
Compliance
Known Limitations
Geographic Limitations
- Breach Prevention Warranty may not be available in Italy or Japan
- May have restrictions in other regions (contact for specifics)
System Requirements
- Supported operating systems only: Windows, macOS, Linux
- Must maintain recommended "Measured Security Posture" for warranty
- Requires active Falcon Complete subscription for warranty coverage
Service Constraints
- OT/ICS environments not typically included
- Service philosophy: Outcomes over traditional SLAs (no formal SLA commitments)
Customer Examples
Recent User Experiences
Service Model Clarification:
"Echoing this - Crowdstrike's MDR is Complete (24x7x365, fully managed end to end remediation, white glove service, etc.) versus purchasing Crowdstrike and having the management done by an MSP. The second option, the MSP will manage CS for you - although depending on the MSP, I'm sure support and actions taken will differ (alerting and giving you "homework" versus a full remediation if ever needed)."
- Reddit, January 2025
Integration Limitations:
"The challenge with Falcon Complete is that they don't integrate with as many sources as companies like Arctic Wolf, Red Canary, Rapid 7, or other providers do. So, in those cases, some companies may see a reduction in noise because they simply are not parsing and alerting from specific sources."
- Reddit, November 2024
Resources & Attachments
Videos
Demo walkthrough of Falcon Complete Hub interface for MDR operations visibility
Documents
Case Studies
Related Resources
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Information Source: Provider information compiled and verified by the MDRProviders.io research team from public sources including official websites, documentation, press releases, and industry reports. Last updated: October 30, 2025
Important Disclaimer: The information presented here is compiled from publicly available sources and may not reflect current offerings, pricing, or capabilities. Service details, features, and availability are subject to change without notice.
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