Huntress Managed EDR
Channel-first MDR platform that sells almost exclusively through MSP partners. Founded by ex-NSA operators, Huntress grew from a single endpoint product into a four-product suite covering endpoints, M365 identities, SIEM, and security training. Valued at $1.8B as of 2025.
Buyer fit
Good fit when
- ✓MSPs wanting a channel-first MDR partner with multi-tenant management and volume pricing
- ✓SMBs needing affordable MDR with minimal overhead, deploys in 30 minutes
- ✓Microsoft 365 environments needing identity threat detection alongside endpoint coverage
Watch out when
- ×Enterprises needing deep SIEM integration with existing Splunk, Sentinel, or Chronicle
- ×Companies requiring a breach warranty or formal SLA commitments
- ×Security teams wanting full raw log access and customizable reporting
Coverage
Platform
Additional capabilities
Incident response
Pricing
What costs extra
- –Managed ITDR (separate per-identity pricing)
- –Managed SIEM (separate per-data-source pricing)
- –Security Awareness Training (separate pricing)
- –IR not included, recommends third-party IR firms
Cost caveats
- –50-endpoint minimum for standard plan, under 50 requires sales engagement
- –Each product (EDR, ITDR, SIEM, SAT) priced separately, full stack costs add up
- –Managed SIEM priced per data source with pooled data allocation, overages possible
- –Pricing not publicly published, requires sales engagement
- –No breach warranty
Pricing compiled from public sources. Verify directly with the provider.
Team and access
Certifications
Reputation
Rated 4.8/5 on G2 from 1,086 reviews and 9.4/10 on PeerSpot. MSPs consistently recommend Huntress for SMB environments, though reporting, API access, and the lack of breach warranty draw criticism.
What customers praise
- ✓Purpose-built for MSPs with multi-tenant management and volume pricing
- ✓Human analysts review every alert before it reaches partners, cutting noise
- ✓<1% false positive rate and 8-minute MTTR consistently validated by users
Common complaints
- ×Reporting is basic: executive summary only, not customizable
- ×Each product priced separately, and full stack costs add up
- ×No breach warranty and no incident response included
Very positive on r/msp. Praised for noise reduction (the SOC filters before alerting), competitive pricing (~$2.50-$3.50/endpoint), and the partner-first approach. Some MSPs note Huntress sends significantly fewer alerts than competitors like Blackpoint, which can feel like less visibility but also means less noise.
Questions to ask
- 1.
What is the per-endpoint price at our volume, and how does pricing change as we add ITDR, SIEM, and SAT products?
- 2.
What specific remediation actions does your SOC take under Pre-Authorization mode, and what always requires click-to-approve?
- 3.
What is the data retention policy for EDR telemetry (not just SIEM logs), and how do we export our data if we leave?
- 4.
How many analysts cover our time zone, and what's the escalation path for complex incidents requiring IR?
- 5.
You recommend third-party IR firms for complex breaches. Which firms do you partner with, and how does handoff work during an active incident?
- 6.
What reporting capabilities exist beyond the executive summary, and when will API access improve?
- 7.
How does the 50-endpoint minimum work for MSPs with clients below that threshold?
- 8.
What is your SOC 2 audit status? Have you completed Type II, or are you still at Type I?
Evidence
Sources reviewed
Public-data caveats
- –No public contractual response-time SLA is recorded for this profile.
- –No public breach warranty is recorded.
- –Response authority may depend on pre-approval and contract scope.
Also consider
Information compiled from public sources. Verify details directly with the provider before making decisions.