GoSecure Titan MXDR
Platform-native MXDR from a Montreal-based provider that bundles endpoint, network, email, and Active Directory detection into its proprietary Titan platform. GoSecure also ingests Microsoft Defender telemetry, making it one of the few smaller MDR vendors with a credible Microsoft integration story. The trade-off: almost no public peer reviews exist, making independent validation difficult before you buy.
Buyer fit
Good fit when
- ✓Government and financial services buyers who need DHS CDM APL listing and bilingual (English/French) support
- ✓Mid-market Microsoft Defender shops wanting to layer MDR on top of existing Defender telemetry
- ✓Organizations that want endpoint, network, email, and AD identity detection from a single vendor
Watch out when
- ×Buyers who need independent peer reviews to validate an MDR provider before purchasing
- ×Organizations running non-Microsoft EDR that do not want to deploy a second agent
- ×Enterprises that need cloud workload protection or SaaS security beyond email
Coverage
Platform
Additional capabilities
Incident response
Pricing
What costs extra
- –IR retainer is a separate service
- –Penetration testing services are separate
- –VMaaS (Vulnerability Management as a Service) is separate
- –Training available for additional fee
- –Premium support available as upgrade
Cost caveats
- –Full MXDR requires the Titan EDR agent, so expect additional deployment effort if you are running a different EDR today
- –IR and DFIR are not included in any MDR tier. You will need a separate retainer for hands-on incident response.
- –Essentials and Complete tier pricing is not published. Only Enterprise ($13.99) and Elite ($16.99) are disclosed.
- –No SOC 2 or ISO 27001 certifications found publicly, which may create compliance hurdles during procurement
Pricing compiled from public sources. Verify directly with the provider.
Team and access
Reputation
Almost no public peer reviews exist across any major platform. G2 has a single review at 3.0/5, Gartner Peer Insights has 2 EDR reviews, and PeerSpot shows no reviews. IDC MarketScape 2021 named GoSecure a Major Player, which is the strongest third-party validation available. Without meaningful peer feedback, buyers must rely heavily on vendor-provided references.
What customers praise
- ✓Endpoint, network, email, and AD identity detection bundled in a single platform
- ✓Transparent per-endpoint pricing is unusual for MDR providers
- ✓DHS CDM APL listing provides credibility for government and federal buyers
Common complaints
- ×Almost no public reviews exist, making independent validation very difficult
- ×Multiple acquisitions (CounterTack, EdgeWave, Covail) raise integration maturity questions
- ×No SOC 2 or ISO 27001 certifications found publicly
Effectively invisible on Reddit. No specific GoSecure MDR discussions found in r/msp, r/cybersecurity, or r/sysadmin.
Questions to ask
- 1.
Can you provide contractual SLA documentation for the 'less than 15 minute' detection-to-mitigation claim? What is the separate MTTD vs. MTTR?
- 2.
What is the total per-endpoint cost for the Essentials and Complete tiers, and what differentiates Complete from Elite?
- 3.
For our existing EDR, does the open XDR architecture actually ingest our EDR telemetry, or do we need to deploy the Titan agent alongside it?
- 4.
What SOC 2, ISO 27001, or other third-party security certifications does GoSecure hold?
- 5.
With approximately 40 SOC analysts covering 2,000+ customers, how many customers does each analyst support on average?
- 6.
Can you provide three customer references in our industry and of similar size? We were unable to find independent peer reviews.
- 7.
What are the specific data retention periods for endpoint, network, and SIEM telemetry?
Evidence
Sources reviewed
Public-data caveats
- –No public contractual response-time SLA is recorded for this profile.
- –No public breach warranty is recorded.
- –Response authority may depend on pre-approval and contract scope.
Also consider
Information compiled from public sources. Verify details directly with the provider before making decisions.