At a glance
- Delivery model
- Platform-native (own stack)
- Response authority
- Active remediation
- MTTA SLA
- Not disclosed
- Coverage
- 24×7 · 1 SOC region
- Surfaces
- Endpoint
- IR retainer
- Separate
- Customers (public)
- Not published
- SOC analysts
- Not published
- Onboarding
- Requires AhnLab V3, EPP and EDR plus external transmission of AhnLab EDR detection logs. Public materials do not publish a standard onboarding timeline.
Best for
Ideal for
- South Korean and APAC organizations that already run AhnLab V3, EPP and EDR
- Endpoint-focused buyers that want AhnLab analysts to investigate and respond from AhnLab EDR telemetry
- Organizations that prefer a Korean platform vendor over a global pure-play MDR provider
Not ideal for
- Buyers that want MDR layered on top of existing CrowdStrike, Microsoft Defender, SentinelOne or other endpoint tools
- Teams that need public pricing, contractual response SLAs or independent MDR review depth before a sales call
- Organizations seeking broad cloud, identity, network or OT MDR without adopting more of the AhnLab platform
Coverage
Endpoint
Included
Cloud
Add-on
Identity
Not offered
SaaS
Not offered
Network
Add-on
OT / IoT
Add-on
Platform
Additional capabilities
Incident response
- Monitoring
- 24/7 · AhnLab markets around-the-clock threat detection and response. Public English materials do not describe SOC locations, shift model or analyst staffing levels
- First response
- Configurable — auto-act per your playbook, or escalate for approval
- Containment
- Endpoint isolation · Process kill · Network containment
- Notification
- Phone · Email
- Response SLA
- Not disclosed · AhnLab publishes around-the-clock MDR positioning and says response level is agreed with the customer as notification or immediate action.
- IR included
- No — separate retainer
Detection quality
- MTTD (detect)
- Not published
- MTTR (respond)
- Not published
- False positives
- AhnLab describes expert review of known threats and suspicious behaviors, plus reports for high-severity events. No MDR false-positive rate or triage-volume benchmark was found.
Threat hunting
- Included
- Yes — in base service
- Approach
- hybrid
- Frequency
- Not published
Pricing
Based on the number of AhnLab EDR agents installed. AhnLab says EDR Premium includes the EDR license fee and that service cost requires a separate inquiry.. Per edr agent or custom quote or edr premium paid tier contracts.
- Indicative price
- Not published
What costs extra
- -EDR Premium is a paid service above the basic MDR service included with AhnLab EDR
- -AhnLab V3, EPP and EDR are prerequisites for AhnLab MDR
- -Digital forensics is a separate AhnLab service
- -Professional malware analysis and other professional services are linked options, not clearly included in base MDR
- -Cloud, network and OT coverage sit in separate AhnLab product families and should not be assumed part of endpoint MDR
Cost caveats
- -The service is tied to AhnLab's endpoint stack, so buyers with existing CrowdStrike, Microsoft Defender or SentinelOne deployments should price migration and overlap.
- -AhnLab separates basic MDR from paid EDR Premium. Buyers should confirm which response actions are included in each tier.
- -Public materials do not disclose minimum seats, regional availability, SLA terms or retained-forensics scope.
- -Fuller cross-domain detection may require AhnLab XDR, TIP, MDS, cloud or CPS products outside endpoint MDR.
Proof of value may be available through sales.
Pricing compiled from public sources. Verify directly with the provider.
The team
- Analysts
- Direct employees · Not published
- Channels
- Portal · Email · Phone
- Data access
- Dashboard Access
- Portal
- AhnLab EDR Analyzer is the working console for endpoint detections, attack diagrams, process trees, timelines, behavior rules and response actions. Raw query access is not publicly described.
- Account manager
- Shared / pooled
Reputation
AhnLab has stronger public proof around endpoint products than around MDR delivery. English-language MDR-specific buyer reviews are sparse, so buyers should validate analyst quality, escalation process and regional support through references.
What customers praise
- — Strong Korean endpoint-security brand with current MITRE and SE Labs product validation
- — Clear endpoint response actions through AhnLab EDR
- — Useful fit for organizations already standardized on AhnLab endpoint tooling
Common complaints
- — MDR-specific independent review signal is thin in English-language communities
- — Public MDR materials do not publish contractual response metrics or SOC staffing detail
- — The service requires AhnLab V3, EPP and EDR, limiting fit for mixed endpoint stacks
Reddit (r/sysadmin, r/msp)
No meaningful Reddit signal found for AhnLab MDR specifically. Most practitioner discussion of AhnLab is product or region-specific rather than MDR-service evaluation.
Questions to ask
5 questions to ask AhnLab▾
- 1.
Which MDR tier are we buying: the basic service included with AhnLab EDR or paid EDR Premium?
- 2.
Which response actions can AhnLab take without approval and which require customer confirmation?
- 3.
What SOC location, language coverage and escalation path will support our account after hours?
- 4.
How are AhnLab V3, EPP, EDR, XDR, TIP and MDS priced if we need full cross-domain detection?
- 5.
What incident-response or forensics work is included in MDR and what is billed as a separate service?
Evidence
Sources reviewed
Main public source used for the provider profile.
Official homepage used to verify AhnLab is active, review current platform families and confirm global-language site availability.
Official EDR page used to verify the AhnLab EDR dependency, response actions, dashboard, data collected by EDR, EDR Premium tier and basic MDR inclusion.
Official XDR page used to verify MXDR wording, AhnLab Data Hub, XDR scope and the distinction between endpoint MDR and broader cross-domain AhnLab XDR coverage.
Official services platform page used to verify MDR sits alongside MSS, professional service, security consulting, digital forensics and cloud managed service.
Official brochure used to verify EDR Premium, endpoint telemetry, response actions, API/Syslog/SIEM/SOAR references, MITRE claims and the paid-service caveat.
Public-data caveats
- -No public contractual response-time SLA is recorded for this profile.
- -No public fixed price is recorded; compare only after a scoped quote.
- -No public breach warranty is recorded.
- -Response authority may depend on pre-approval and contract scope.
- -MDR analyst headcount or analyst-to-customer ratio is not public.