Sapphire vs UnderDefense
Sapphire is a Services firm that works with your existing tools. UnderDefense is a Pure-play MDR that works with your existing tools. Sapphire targets SMB, Mid-market, and Enterprise organizations; UnderDefense serves Mid-market and Enterprise. Sapphire includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Network), compared to 5 for UnderDefense (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
Sapphire is a Services firm that works with your existing tools. UnderDefense is a Pure-play MDR that works with your existing tools. Sapphire targets SMB, Mid-market, and Enterprise organizations; UnderDefense serves Mid-market and Enterprise. Sapphire includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Network), compared to 5 for UnderDefense (Endpoint, Cloud, SaaS, Identity, Network).
Sapphire (Services firm) and UnderDefense (Pure-play MDR) serve different buyer profiles. Your decision depends on whether you prioritize Sapphire's sapphire mdr is strongest for uk buyers that value local ownership, a crest-accredited uk soc and... or UnderDefense's works on top of your existing stack and keeps data in your infrastructure.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC | Mid-market teams with existing EDR/SIEM that want MDR layered on top without ripping and replacing |
| Price | Custom quote | From $11/device/mo; annual MDR contract |
| Response authority | 1/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Full query access |
| Warranty | None listed | $1,000,000 |
- Best fit
- UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Mid-market teams with existing EDR/SIEM that want MDR layered on top without ripping and replacing
- Price
- From $11/device/mo; annual MDR contract
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- $1,000,000
›› Detailed comparison
| FIELD | SapphireTECH-AGNOSTIC | UnderDefenseTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Positive |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | EDR toolsMicrosoft technologies | CrowdStrikeSentinelOneMicrosoft Defender |
| SIEM integrations | ExabeamSIEM tools | SplunkMicrosoft SentinelElastic |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | ✓ Included | Separate |
| ›› Cost | ||
| Price range | Not published | Starts at $11/device/month (vendor-published) |
| Minimum seats | None | None |
| Breach warranty | – | $1,000,000 |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | ✓ Included | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | + Optional | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Sapphire does not publish MDR package pricing. | Per-device pricing, vendor-agnostic (same rate for all asset types) |
| Hidden cost warnings | Public pages do not publish response SLAs or exact response-authority rules.. MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. The page publishes vendor-reported comparative metrics without independent methodology.. IR hours are included as standard, but buyers should confirm number of hours, coverage triggers and overage rates. | $11/device is a starting price for marketing. Actual cost varies by scope, and annual contract is required.. 3-year contract required for $1M breach warranty. Not available on 1-year deals.. IR retainer is separate from MDR. $0 upfront but billed per-incident, so budget for breach costs on top of subscription.. Custom integrations beyond pre-built connectors may require professional services fees. |
| Data portability | Partial | Full |
| Contract terms | Custom | Annual |
| Channels | PortalEmailPhone | SlackTeamsEmailPortalPhone |
| Data access | Dashboards | Full query access |
| Dedicated analyst | – | ✓ |
| SOC regions | Europe | North AmericaEurope |
| Onboarding | Sapphire references onboarding and implementation that can be shorter than expected, but no standard public MDR onboarding timeline was found. | 30 days |
| Industry focus | Public SectorDefenceFinancial ServicesProfessional ServicesIndustrialsManufacturingOperational TechnologyHealthcare | ManufacturingHealthcareFinancial Services |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Sapphire has limited MDR-specific community review volume. The public buyer case is strongest for UK ownership, UK-based SOC delivery, CREST SOC accreditation and IT/OT services depth. Buyers should validate response authority, price, metrics and the exact split between MDR, MXDR, OT SOC and incident-response work. | Gartner Peer Insights 4.9/5 (7 reviews). G2 shows 5/5 but across only 31 total reviews for all products. 66 reviews on Clutch with strong ratings. PeerSpot mindshare is 0.0% in the MDR category. No Reddit or independent practitioner forum discussion found. |
| Compliance | ISO 27001NISTHIPAADORACyber Essentials PlusCRESTGDPRPCI DSS | SOC 2 Type IIISO 27001HIPAAPCI DSS |
| Certifications | CREST SOCCREST Penetration TestingCyber Essentials PlusISO 27001 | SOC 2 Type IIISO 27001Splunk certificationsGIACOSCP |
| Founded | 1996 | 2017 |
| Data retention | Not published as a standard MDR retention period. | Determined by customer's existing SIEM. UnderDefense does not store raw logs, data lives in customer infrastructure. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Sapphire and UnderDefense?
Sapphire is a Services firm that is technology-agnostic (works with your existing tools). UnderDefense is a Pure-play MDR that is technology-agnostic (works with your existing tools). Sapphire covers 4 attack surfaces in base pricing vs. 5 for UnderDefense.
How do Sapphire and UnderDefense differ in response capabilities?
Sapphire supports 1 autonomous actions (custom playbooks) and approval is configurable. UnderDefense supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Incident response is included with Sapphire and not included with UnderDefense.
How does Sapphire pricing compare to UnderDefense?
Sapphire pricing: Not published. UnderDefense pricing: Starts at $11/device/month (vendor-published). Watch for with Sapphire: Public pages do not publish response SLAs or exact response-authority rules.; MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. Watch for with UnderDefense: $11/device is a starting price for marketing. Actual cost varies by scope, and annual contract is required.; 3-year contract required for $1M breach warranty. Not available on 1-year deals..
Should I choose Sapphire or UnderDefense?
Choose Sapphire if: uK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC. Choose UnderDefense if: mid-market teams with existing EDR/SIEM that want MDR layered on top without ripping and replacing. Sapphire is not ideal for buyers that need public MDR pricing or contractual response SLAs before sales engagement. UnderDefense is not ideal for organizations that require independently validated detection metrics (MITRE, Forrester, etc.) before committing.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.