Sapphire vs SecurityHQ
Sapphire and SecurityHQ are both Services firms that work with your existing tools. Sapphire targets SMB, Mid-market, and Enterprise organizations, while SecurityHQ serves Mid-market and Enterprise. Sapphire includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Network), compared to 3 for SecurityHQ (Endpoint, Cloud, Network).
Buyer brief
Sapphire and SecurityHQ are both Services firms that work with your existing tools. Sapphire targets SMB, Mid-market, and Enterprise organizations, while SecurityHQ serves Mid-market and Enterprise. Sapphire includes 4 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Network), compared to 3 for SecurityHQ (Endpoint, Cloud, Network).
Sapphire offers broader coverage (4 surfaces vs. 3). SecurityHQ may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC | Companies with experienced IT teams who can execute remediation actions based on analyst guidance |
| Price | Custom quote | Not published |
| Response authority | 1/6 actions · Configurable | 1/6 actions · Approval required |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Companies with experienced IT teams who can execute remediation actions based on analyst guidance
- Price
- Not published
- Response authority
- 1/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | SapphireTECH-AGNOSTIC | SecurityHQTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | EDR toolsMicrosoft technologies | None listed |
| SIEM integrations | ExabeamSIEM tools | IBM QRadar |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Not covered |
| ›› Response | ||
| Response type | Active Remediation | Guided Response |
| Approval policy | Configurable | Approval Required |
| Response actions | Custom playbooks | Custom playbooks |
| IR included | ✓ Included | ✓ Included |
| ›› Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | + Optional |
| SaaS apps | ✓ Included | + Optional |
| Network | ✓ Included | ✓ Included |
| OT/ICS | + Optional | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | ≤15 minutes |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Sapphire does not publish MDR package pricing. | Custom pricing based on environment size, data volume and services required. Available through AWS Marketplace with private offers. |
| Hidden cost warnings | Public pages do not publish response SLAs or exact response-authority rules.. MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. The page publishes vendor-reported comparative metrics without independent methodology.. IR hours are included as standard, but buyers should confirm number of hours, coverage triggers and overage rates. | IBM QRadar SIEM licensing may be a separate cost depending on whether SecurityHQ hosts it or you bring your own. Clarify who pays for SIEM infrastructure.. No published pricing at all. AWS Marketplace lists private offers only, so you will not see a price until you engage sales.. Identity monitoring and SaaS coverage are scoped separately, which could increase costs significantly depending on your environment.. Multi-year contracts are typical in the MSSP market. Ask about early termination terms and auto-renewal clauses. |
| Data portability | Partial | Partial |
| Contract terms | Custom | Annual |
| Channels | PortalEmailPhone | EmailPortalPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Europe | EuropeMiddle EastNorth AmericaAPACAfrica |
| Onboarding | Sapphire references onboarding and implementation that can be shorter than expected, but no standard public MDR onboarding timeline was found. | Not published |
| Industry focus | Public SectorDefenceFinancial ServicesProfessional ServicesIndustrialsManufacturingOperational TechnologyHealthcare | Financial ServicesHealthcareGovernmentTechnologyManufacturing |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Sapphire has limited MDR-specific community review volume. The public buyer case is strongest for UK ownership, UK-based SOC delivery, CREST SOC accreditation and IT/OT services depth. Buyers should validate response authority, price, metrics and the exact split between MDR, MXDR, OT SOC and incident-response work. | Thin public review presence compared to larger MDR vendors. MITRE 2024 managed services evaluation showed strong detection with low alert noise. IDC MarketScape Leader for Middle East MDR in 2024 and 2025. Technology-agnostic approach appeals to customers with existing EDR investments, but no published pricing and few customer references make independent evaluation difficult. |
| Compliance | ISO 27001NISTHIPAADORACyber Essentials PlusCRESTGDPRPCI DSS | ISO 27001CREST |
| Certifications | CREST SOCCREST Penetration TestingCyber Essentials PlusISO 27001 | ISO 27001CREST SOC Accreditation |
| Founded | 1996 | 2003 |
| Data retention | Not published as a standard MDR retention period. | Not published. Varies by SIEM deployment and customer contract. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Sapphire and SecurityHQ?
Sapphire is a Services firm that is technology-agnostic (works with your existing tools). SecurityHQ is a Services firm that is technology-agnostic (works with your existing tools). SLA commitments differ: Sapphire offers Not disclosed, SecurityHQ offers ≤15 minutes. Sapphire covers 4 attack surfaces in base pricing vs. 3 for SecurityHQ.
How do Sapphire and SecurityHQ differ in response capabilities?
Sapphire supports 1 autonomous actions (custom playbooks) and approval is configurable. SecurityHQ supports 1 autonomous actions (custom playbooks) and requires approval before acting.
How does Sapphire pricing compare to SecurityHQ?
Sapphire pricing: Not published. SecurityHQ pricing: Custom-quoted pricing. Watch for with Sapphire: Public pages do not publish response SLAs or exact response-authority rules.; MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. Watch for with SecurityHQ: IBM QRadar SIEM licensing may be a separate cost depending on whether SecurityHQ hosts it or you bring your own. Clarify who pays for SIEM infrastructure.; No published pricing at all. AWS Marketplace lists private offers only, so you will not see a price until you engage sales..
Should I choose Sapphire or SecurityHQ?
Choose Sapphire if: uK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC. Choose SecurityHQ if: mid-market and enterprise organizations committed to existing EDR platforms who want SOC expertise without rip-and-replace. Sapphire is not ideal for buyers that need public MDR pricing or contractual response SLAs before sales engagement. SecurityHQ is not ideal for teams wanting transparent pricing and published SLA credits upfront.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.