SecurityHQ MDR
Works with your toolsIntegrates with your existing security tools via APIs. You keep your current EDR, SIEM, and cloud tools.Technology-agnostic MDR built on IBM QRadar SIEM with a bring-your-own-EDR model. SecurityHQ operates seven global SOCs and participated in the 2024 MITRE managed services evaluation with 100% step detection and low alert noise. Guided response: their analysts investigate and recommend, your team executes containment.
Best For
Ideal for
- Mid-market and enterprise organizations committed to existing EDR platforms who want SOC expertise without rip-and-replace
- Companies with experienced IT teams who can execute remediation actions based on analyst guidance
- Organizations requiring global SOC coverage across UK, Middle East, APAC and Africa
Not ideal for
- Teams wanting transparent pricing and published SLA credits upfront
- Organizations needing active remediation where the MDR provider executes containment autonomously
- Buyers who rely on public reviews and validated customer references before evaluation
Coverage
Endpoint
Cloud
Identity
SaaS
Network
OT / IoT
Compatible Tools
SIEM
Cloud
Additional Capabilities
Incident Response
15-minute SLA for P1 notification confirmed via AWS Marketplace listing and IDC MarketScape 2024.
Detection Quality
Threat Hunting
Pricing
Custom pricing based on environment size, data volume and services required. Available through AWS Marketplace with private offers.. Annual contracts.
Pricing compiled from public sources. Verify directly with the provider.
The Team
Reputation
Thin public review presence compared to larger MDR vendors. MITRE 2024 managed services evaluation showed strong detection with low alert noise. IDC MarketScape Leader for Middle East MDR in 2024 and 2025. Technology-agnostic approach appeals to customers with existing EDR investments, but no published pricing and few customer references make independent evaluation difficult.
What customers praise
- MITRE 2024 managed services evaluation: 100% step detection, 77% technique coverage, low alert noise
- Vendor-agnostic model works with existing EDR rather than forcing platform lock-in
- Global SOC coverage across seven locations with follow-the-sun operations
Common complaints
- Minimal public reviews or customer references make independent verification difficult
- No published pricing. You are evaluating blind until you talk to sales.
- Guided response means your team executes remediation, slower than providers that take action directly
Reddit (r/sysadmin, r/msp)
No significant Reddit discussion found on r/msp, r/cybersecurity or r/sysadmin. Low market visibility compared to Arctic Wolf, CrowdStrike or Expel.
What to Ask SecurityHQ (7 questions)▼
- 1.
The AWS Marketplace listing says 15-minute P1 notification. What are the SLA terms for P2/P3, and are there SLA credits if the 15 minutes is missed?
- 2.
What is the total cost for our environment including SIEM licensing, analyst services and platform fees? Are there data volume limits or overage charges?
- 3.
Which remediation actions will your analysts execute directly vs. which require our IT team? What is the typical time lag between recommendation and containment?
- 4.
How does the IBM QRadar deployment work? Cloud-hosted by SecurityHQ, on-premise, or hybrid? Who pays for SIEM licensing and manages tuning?
- 5.
Your MITRE evaluation showed 77% technique coverage. How do you handle the 23% of techniques you did not detect? What compensating controls exist?
- 6.
Can you provide customer references in our industry and company size who can speak to day-to-day operations?
- 7.
What happens to our detection rules, playbooks and historical data if we leave? Is there a documented exit process?
Browse Related
Information compiled from public sources. Verify details directly with the provider before making decisions.