r-tec IT Security vs ThreatDown
r-tec IT Security is a Services firm that works with your existing tools. ThreatDown is a Platform vendor that requires its own security platform. r-tec IT Security targets Mid-market and Enterprise organizations; ThreatDown serves SMB and Mid-market. r-tec IT Security includes 0 attack surfaces in base pricing (), compared to 1 for ThreatDown (Endpoint).
Buyer brief
r-tec IT Security is a Services firm that works with your existing tools. ThreatDown is a Platform vendor that requires its own security platform. r-tec IT Security targets Mid-market and Enterprise organizations; ThreatDown serves SMB and Mid-market. r-tec IT Security includes 0 attack surfaces in base pricing (), compared to 1 for ThreatDown (Endpoint).
ThreatDown is the choice if you want a single-vendor stack with deep integration. r-tec IT Security is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth | SMBs and IT-constrained organizations wanting affordable MDR with published pricing |
| Price | Custom quote | $99/endpoint/yr |
| Response authority | 1/6 actions · Configurable | 3/6 actions · Configurable |
| Stack | Works with existing stack | Requires own platform |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- German mid-market and enterprise buyers that want MDR from a services firm with incident-response depth
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- SMBs and IT-constrained organizations wanting affordable MDR with published pricing
- Price
- $99/endpoint/yr
- Response authority
- 3/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | r-tec IT SecurityTECH-AGNOSTIC | ThreatDownPLATFORM |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market |
| Sentiment | Mixed | Positive |
| Your stack | ||
| Approach | Works with your tools | Requires their platform |
| EDR integrations | CrowdStrikeMicrosoft Defender XDR | ThreatDown EDR (native, required) |
| SIEM integrations | ExabeamMicrosoft Sentinel | Splunk Enterprise (log export)Microsoft Sentinel (log export)Google Chronicle (log export) |
| Coverage | EPEndpoint: LimitedCloudCloud: Not coveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: LimitedOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: Not coveredIDIdentity: Not coveredSaaSSaaS: Not coveredNetNetwork: Not coveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | IsolateKill processQuarantine |
| IR included | ✓ Included | Separate |
| Cost | ||
| Price range | Not published | MDR at $99/endpoint/year (Elite) or $119/endpoint/year (Ultimate). Server: $129-179/year. Mobile: $10/device. |
| Minimum seats | None | 5 |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | Yes |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | Not offered | Not offered |
| Identity | ~ Limited | Not offered |
| SaaS apps | Not offered | Not offered |
| Network | ~ Limited | Not offered |
| OT/ICS | + Optional | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | ≤1 hour | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered custom quote. r-tec publishes Basic and Premium MDR tiers but does not publish prices. | Per-endpoint, published pricing. Four bundles: Core ($69), Advanced ($79), Elite ($99, includes MDR), Ultimate ($119, MDR+DNS+Premium). Server: $129-179/year. Mobile: $10/device. 5-endpoint minimum. 10% discount for 2-year commitment. |
| Hidden cost warnings | Premium is required for 24x7 service times and the 1-hour qualification and First Response target.. Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00.. Public pages do not publish prices or contract minimums.. Optional direct response should be converted into a written pre-approval matrix.. Endpoint telemetry may depend on contracted CrowdStrike, Microsoft Defender XDR or Managed EDR scope.. OT MDR and Managed EDR are separate named services, so buyers should confirm whether they are included or quoted separately. | Endpoint-only coverage, no cloud workload, SaaS, identity, or network monitoring. Platform-native lock-in, cannot BYO CrowdStrike, SentinelOne, or Defender. No dedicated analyst or account manager, pooled SOC model |
| Data portability | Partial | Limited |
| Contract terms | Basic, Premium, Custom | Annual, 2-year (10% discount) |
| Channels | EmailPhone | SlackTeamsPortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | Europe | North America |
| Onboarding | r-tec says site collectors support simple and fast implementation, but no standard public onboarding duration was found. | Minutes after agent deployment |
| Industry focus | Critical InfrastructureEnergyManufacturingOperational TechnologyHealthcareFinancial ServicesPublic SectorLogisticsAutomotiveChemicalsPharmaceuticals | EducationGovernmentHealthcareManufacturingMSP/Channel |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | r-tec has limited MDR-specific public review volume. The public buyer case rests on German delivery, a published IT MDR service, a separate OT MDR service, BSI APT-response status and clear Basic versus Premium service-level targets. Buyers should validate exact response authority, pricing, OT scope and the operating model behind Premium 24x7 service. | G2 4.6/5 (1,074 reviews) with multiple Leader awards (Best ROI, Easiest to Use). Gartner Peer Insights 4.6/5 (904 reviews) for EDR, though MDR-specific reviews are fewer. MRG Effitas EPP Product of the Year 2025. IDC MarketScape 2024: Leader for endpoint security (Small Business). Praised for simplicity and price transparency. Main knock: endpoint-only with platform lock-in. |
| Compliance | ISO 27001ISO 9001KRITISGDPR | SOC 2 Type IIISO 27001 |
| Certifications | ISO 27001ISO 9001BSI-certified APT Response service providerEcoVadis Bronze group certification | SOC 2 Type IIISO 27001 |
| Founded | 1996 | 2008 |
| Data retention | Not published as a standard MDR retention period. r-tec says Exabeam is operated as a cloud service from a German GDPR-compliant data center. | Not publicly disclosed |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between r-tec IT Security and ThreatDown?
r-tec IT Security is a Services firm that is technology-agnostic (works with your existing tools). ThreatDown is a Platform vendor that is platform-native (requires their own security stack). SLA commitments differ: r-tec IT Security offers ≤1 hour, ThreatDown offers Not disclosed. r-tec IT Security covers 0 attack surfaces in base pricing vs. 1 for ThreatDown.
How do r-tec IT Security and ThreatDown differ in response capabilities?
r-tec IT Security supports 1 autonomous actions (custom playbooks) and approval is configurable. ThreatDown supports 3 autonomous actions (endpoint isolation, file quarantine, process termination) and approval is configurable. Incident response is included with r-tec IT Security and not included with ThreatDown.
How does r-tec IT Security pricing compare to ThreatDown?
r-tec IT Security pricing: Not published. ThreatDown pricing: MDR at $99/endpoint/year (Elite) or $119/endpoint/year (Ultimate). Server: $129-179/year. Mobile: $10/device. (5-seat minimum). Watch for with r-tec IT Security: Premium is required for 24x7 service times and the 1-hour qualification and First Response target.; Basic still has 24x7 automated detection and alerting, but human service hours are Monday-Friday, 8:00-18:00.. Watch for with ThreatDown: Endpoint-only coverage, no cloud workload, SaaS, identity, or network monitoring; Platform-native lock-in, cannot BYO CrowdStrike, SentinelOne, or Defender.
Should I choose r-tec IT Security or ThreatDown?
Choose r-tec IT Security if: german mid-market and enterprise buyers that want MDR from a services firm with incident-response depth. Choose ThreatDown if: sMBs and IT-constrained organizations wanting affordable MDR with published pricing. r-tec IT Security is not ideal for buyers that need public price cards or contract minimums before sales engagement. ThreatDown is not ideal for enterprise organizations needing multi-surface coverage (cloud, SaaS, identity, network).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.