Macquarie Government vs TrustNet GhostWatch
Macquarie Government and TrustNet GhostWatch are both Services firms that work with your existing tools. Macquarie Government targets Enterprise organizations, while TrustNet GhostWatch serves SMB, Mid-market, and Enterprise. Macquarie Government includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 2 for TrustNet GhostWatch (Cloud, Network).
Buyer brief
Macquarie Government and TrustNet GhostWatch are both Services firms that work with your existing tools. Macquarie Government targets Enterprise organizations, while TrustNet GhostWatch serves SMB, Mid-market, and Enterprise. Macquarie Government includes 3 attack surfaces in base pricing (Endpoint, Cloud, Network), compared to 2 for TrustNet GhostWatch (Cloud, Network).
Macquarie Government offers broader coverage (3 surfaces vs. 2). TrustNet GhostWatch may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Australian Commonwealth and state agencies that require sovereign onshore SOCaaS and MDR | SaaS and cloud-native teams that want managed security tied to SOC 2, ISO 27001 or similar audit work |
| Price | Custom quote | Custom quote |
| Response authority | 3/6 actions · Configurable | 2/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Australian Commonwealth and state agencies that require sovereign onshore SOCaaS and MDR
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- SaaS and cloud-native teams that want managed security tied to SOC 2, ISO 27001 or similar audit work
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | Macquarie GovernmentTECH-AGNOSTIC | TrustNet GhostWatchTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Customer endpoint security toolsWorkstation logs | None listed |
| SIEM integrations | Macquarie Government SIEMaaSSplunk EnterpriseCustomer SIEM platforms | GhostWatch integrated SIEM |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: LimitedCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateContainCustom playbooks | ContainCustom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ~ Limited | ~ Limited |
| SaaS apps | ~ Limited | ~ Limited |
| Network | ✓ Included | ✓ Included |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom government subscription and procurement model. SOCaaS, SIEMaaS and SASE pricing is not published. | Custom quote. TrustNet publishes flexible service tiers and says GhostWatch is available for an affordable fixed monthly fee, but no public managed-security price list was found. |
| Hidden cost warnings | The service is explicitly built for Australian Commonwealth and state government agencies, so private-sector and non-Australian buyers may not be eligible or may not fit the operating model.. Public pages do not publish prices, minimum terms, MTTD/MTTR, service credits or formal MDR SLAs.. SOCaaS is closely tied to Macquarie Government SIEMaaS, Splunk, sovereign hosting, SASE and gateway services; model migration work if replacing the service later.. Buyers should document which automated response actions are allowed by default and which require agency approval.. Log retention, ingestion, secure cloud, SASE and CTI options can materially change the total contract scope. | TrustNet is compliance-heavy, so buyers should separate MDR and managed security operations cost from audit and advisory work.. Public pages do not publish response SLAs or named containment actions.. Endpoint coverage is less explicit than network, cloud, SIEM and vulnerability management coverage.. GhostWatch and TrustNet pages use both managed security and MDR language, so buyers should confirm exact service obligations in the order form. |
| Data portability | Partial | Partial |
| Contract terms | SOCaaS subscription, SIEMaaS subscription, SASE for Government, Custom government procurement | Custom, Monthly |
| Channels | PortalEmailPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | APAC | North America |
| Onboarding | Not published. Macquarie Government describes customized playbooks aligned with agency security processes and integration with existing security systems. | TrustNet says GhostWatch begins monitoring immediately after rapid deployment, with assessment and alignment before onboarding. A public standard onboarding timeline was not found. |
| Industry focus | GovernmentDefensePublic SectorCritical Infrastructure | SaaSHealthcareRetailFinancial ServicesTechnologyCompliance-heavy organizations |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Macquarie Government has strong vendor-controlled evidence for Australian government sovereignty, 24x7 SOC operations, SIEMaaS, threat intelligence and SASE integration, but little independent MDR-specific buyer-review signal in public communities. Government buyers should use procurement references to validate analyst quality, response authority, onboarding effort and Splunk/log-volume cost exposure. | GhostWatch has limited MDR-specific community signal. TrustNet's public story is strongest around compliance, audits, MDR and managed security rather than independent MDR benchmarks. Treat buyer diligence as a service-scope exercise: verify response authority, telemetry sources and the split between security operations and compliance services. |
| Compliance | Essential 8ISMIRAPASDACSCDISP | SOC 2PCI DSSISO 27001HIPAAHITRUSTGDPRCCPACMMCNIST CSF |
| Certifications | NV1-cleared specialistsIndustry Security Program memberAustralian Government Strategic certified data centresPROTECTED-level secure web gateway assessmentIRAP-aligned virtual services gateway language | PCI QSA |
| Founded | – | 2003 |
| Data retention | SIEMaaS pages describe sovereign local hosting and storage of up to seven years of security and event information. Public pages do not publish default retention for SOCaaS contracts or export terms. | Not published as a standard GhostWatch retention period. |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Macquarie Government and TrustNet GhostWatch?
Macquarie Government is a Services firm that is technology-agnostic (works with your existing tools). TrustNet GhostWatch is a Services firm that is technology-agnostic (works with your existing tools). Macquarie Government covers 3 attack surfaces in base pricing vs. 2 for TrustNet GhostWatch.
How do Macquarie Government and TrustNet GhostWatch differ in response capabilities?
Macquarie Government supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable. TrustNet GhostWatch supports 2 autonomous actions (custom playbooks, network containment) and approval is configurable.
How does Macquarie Government pricing compare to TrustNet GhostWatch?
Macquarie Government pricing: Not published. TrustNet GhostWatch pricing: Not published. Watch for with Macquarie Government: The service is explicitly built for Australian Commonwealth and state government agencies, so private-sector and non-Australian buyers may not be eligible or may not fit the operating model.; Public pages do not publish prices, minimum terms, MTTD/MTTR, service credits or formal MDR SLAs.. Watch for with TrustNet GhostWatch: TrustNet is compliance-heavy, so buyers should separate MDR and managed security operations cost from audit and advisory work.; Public pages do not publish response SLAs or named containment actions..
Should I choose Macquarie Government or TrustNet GhostWatch?
Choose Macquarie Government if: australian Commonwealth and state agencies that require sovereign onshore SOCaaS and MDR. Choose TrustNet GhostWatch if: saaS and cloud-native teams that want managed security tied to SOC 2, ISO 27001 or similar audit work. Macquarie Government is not ideal for private-sector or non-Australian buyers that do not need a government-specific sovereign provider. TrustNet GhostWatch is not ideal for buyers that need a pure-play MDR provider with published endpoint isolation and account containment actions.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.