Kroll vs Macnica
Kroll and Macnica are both Services firms that work with your existing tools. Kroll targets SMB, Mid-market, and Enterprise organizations, while Macnica serves Mid-market and Enterprise. Kroll includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 2 for Macnica (Endpoint, Network).
Buyer brief
Kroll and Macnica are both Services firms that work with your existing tools. Kroll targets SMB, Mid-market, and Enterprise organizations, while Macnica serves Mid-market and Enterprise. Kroll includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 2 for Macnica (Endpoint, Network).
Kroll offers broader coverage (5 surfaces vs. 2). Macnica may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Organizations wanting IR expertise built into MDR with 3,000+ annual cases feeding detection | Japanese organizations that want local SOC monitoring and investigation reporting |
| Price | Unverified MDR field estimate: $30K-$200K+/yr | Custom quote |
| Response authority | 6/6 actions · Configurable | 2/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Reports only |
| Warranty | $1,000,000 | None listed |
- Best fit
- Organizations wanting IR expertise built into MDR with 3,000+ annual cases feeding detection
- Price
- Unverified MDR field estimate: $30K-$200K+/yr
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- $1,000,000
- Best fit
- Japanese organizations that want local SOC monitoring and investigation reporting
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | KrollTECH-AGNOSTIC | MacnicaTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft DefenderSentinelOne CrowdStrike Falcon | Trellix EDRCustomer EDR tools CrowdStrike Falcon |
| SIEM integrations | Microsoft Sentinel | Customer SIEM and log platforms |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | IsolateCustom playbooks |
| IR included | ✓ Included | Separate |
| Cost | ||
| Price range | Not publicly disclosed. Unverified field estimates suggest $30K-$200K+/year depending on scope. | Not published |
| Minimum seats | None | None |
| Breach warranty | $1,000,000 | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | + Optional |
| Identity | ✓ Included | + Optional |
| SaaS apps | ✓ Included | + Optional |
| Network | ✓ Included | ✓ Included |
| OT/ICS | + Optional | ~ Limited |
| Threat hunting | ✓ Included | Extra cost |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote-based pricing, not publicly disclosed | Custom quote by monitored products and service scope. Public prices are not published. |
| Hidden cost warnings | CrowdStrike Falcon Complete migration (Dec 2025) increases platform dependency, customers wanting vendor-agnostic EDR lose that flexibility. Named TAM support (vs. Shared TAM) likely incurs additional cost, cost delta not disclosed. No published minimum seat requirements or pricing, likely enterprise-focused | Macnica publishes multiple related services, so buyers should document whether they are buying Macnica SOC Service, CrowdStrike monitoring support, Falcon Complete, Vectra AI MDR, or a custom combination.. Public pages do not publish prices, minimum terms, service credits, universal response SLAs, MTTD or MTTR.. Incident response support can be separately priced depending on incident content.. CrowdStrike and Vectra AI services may have separate vendor platform licensing and support requirements.. Some support is Japanese-centric; overseas support may require separate consultation. |
| Data portability | Partial | Partial |
| Contract terms | Annual, Multi-year | Macnica SOC Service, CrowdStrike monitoring support service, Vectra AI monitoring service, Vectra AI MDR, Ticket consultation service, Custom security service engagement |
| Channels | EmailPortalPhone | EmailPhone |
| Data access | Dashboards | Reports only |
| Dedicated analyst | ✓ | – |
| SOC regions | North AmericaEuropeAsia-Pacific | APAC |
| Onboarding | Varies by environment complexity | Not published. Macnica describes creating a customer chart with environment diagrams, log retention status and contact flow before incident support. |
| Industry focus | Financial ServicesHealthcareGovernmentRetailTechnologyEducation | TechnologyFinancial ServicesRetailManufacturingHealthcarePublic SectorTelecommunications |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Trusted for deep IR pedigree and Complete Response methodology. Gartner Peer Insights 4.6/5 (26 reviews). KuppingerCole MDR Leader 2023. Lower market visibility than pure-play MDR brands (~0.4% PeerSpot mindshare). December 2025 CrowdStrike migration generates mixed reactions around vendor lock-in. | Macnica has strong official evidence for Japan-focused SOC monitoring, CrowdStrike support and Vectra AI monitoring/MDR options, but limited independent MDR-specific public review signal in English. Buyers should validate exact scope, analyst ownership, response authority, language support and whether the service is Macnica-led or partner-delivered. |
| Compliance | SOC 2 Type IIISO 27001PCI DSS | – |
| Certifications | SOC 2 Type IIISO 27001CREST | – |
| Founded | 1972 | – |
| Data retention | Not publicly disclosed. | Not published. Macnica references log retention status as part of customer chart preparation for incident support, but public pages do not publish default retention or export rights. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Kroll and Macnica?
Kroll is a Services firm that is technology-agnostic (works with your existing tools). Macnica is a Services firm that is technology-agnostic (works with your existing tools). Kroll covers 5 attack surfaces in base pricing vs. 2 for Macnica.
How do Kroll and Macnica differ in response capabilities?
Kroll supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Macnica supports 2 autonomous actions (custom playbooks, endpoint isolation) and approval is configurable. Incident response is included with Kroll and not included with Macnica.
How does Kroll pricing compare to Macnica?
Kroll pricing: Not publicly disclosed. Unverified field estimates suggest $30K-$200K+/year depending on scope.. Macnica pricing: Not published. Watch for with Kroll: CrowdStrike Falcon Complete migration (Dec 2025) increases platform dependency, customers wanting vendor-agnostic EDR lose that flexibility; Named TAM support (vs. Shared TAM) likely incurs additional cost, cost delta not disclosed. Watch for with Macnica: Macnica publishes multiple related services, so buyers should document whether they are buying Macnica SOC Service, CrowdStrike monitoring support, Falcon Complete, Vectra AI MDR, or a custom combination.; Public pages do not publish prices, minimum terms, service credits, universal response SLAs, MTTD or MTTR..
Should I choose Kroll or Macnica?
Choose Kroll if: organizations wanting IR expertise built into MDR with 3,000+ annual cases feeding detection. Choose Macnica if: japanese organizations that want local SOC monitoring and investigation reporting. Kroll is not ideal for organizations that need vendor-agnostic EDR choice (CrowdStrike migration reduces flexibility). Macnica is not ideal for buyers that require public MDR pricing before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.