ITC Secure vs Socura
ITC Secure is a Microsoft-ecosystem that works with your existing tools. Socura is a Pure-play MDR that works with your existing tools. ITC Secure targets Mid-market and Enterprise organizations; Socura serves SMB, Mid-market, and Enterprise.
Buyer brief
ITC Secure is a Microsoft-ecosystem that works with your existing tools. Socura is a Pure-play MDR that works with your existing tools. ITC Secure targets Mid-market and Enterprise organizations; Socura serves SMB, Mid-market, and Enterprise.
ITC Secure (Microsoft-ecosystem) and Socura (Pure-play MDR) serve different buyer profiles. Your decision depends on whether you prioritize ITC Secure's itc secure fits buyers that want microsoft-centered mxdr with pulse portal visibility, service re... or Socura's uk-only mdr with crest-accredited soc, automated containment via soar, and technology-agnostic ap....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform | UK-based SMBs and mid-market organizations wanting UK-only SOC operations with no offshore data processing |
| Price | Custom quote | GBP 80/user/mo |
| Response authority | 0/6 actions · Configurable | 5/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform
- Price
- Custom quote
- Response authority
- 0/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- UK-based SMBs and mid-market organizations wanting UK-only SOC operations with no offshore data processing
- Price
- GBP 80/user/mo
- Response authority
- 5/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | ITC SecureTECH-AGNOSTIC | SocuraTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Positive |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender | CrowdStrike FalconSentinelOneCustomer-selected EDR platforms |
| SIEM integrations | Microsoft Sentinel | Customer-selected SIEM platforms |
| Coverage | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Alert and notify only | IsolateKill processDisable accountsQuarantineCustom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | GBP 80/user/month (Digital Marketplace listing). Commercial pricing may differ, custom quotes required. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | Not offered |
| Network | ~ Limited | ✓ Included |
| OT/ICS | ~ Limited | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | ≤1 hour |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. ITC Secure does not publish MXDR powered by Pulse package pricing. | Per-user subscription, priced by number of active IT users and monitored data sources. GBP 80/user/month listed on UK Digital Marketplace (G-Cloud). Education pricing available. |
| Hidden cost warnings | Public pages do not publish MXDR pricing, contract minimums or service-credit language.. The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. ITC Secure publishes broad MXDR components, including endpoint, identity, Office 365, cloud apps, storage, vulnerability management and OT. Buyers should confirm which components are included in their quote.. Public pages do not define default response authority, so containment permissions and approval rules should be written into the contract.. Incident response is listed as a separate service, so buyers should confirm what is included in MXDR versus a separate incident-response engagement. | Requires existing SIEM and/or EDR licenses, those costs are separate from the MDR subscription. Full incident response and DFIR are NOT included, each IR partner engagement is a separate contract and cost. Very small company (~25-50 staff). Evaluate SOC capacity relative to their growing customer base. No published commercial pricing beyond the Digital Marketplace listing. Ask for a written breakdown of all costs. |
| Data portability | Partial | Partial |
| Contract terms | Custom, MXDR powered by Pulse, Managed services, Incident Response | Annual |
| Channels | PortalEmailPhone | EmailPortalPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | ✓ |
| SOC regions | Europe | |
| Onboarding | Not published. ITC Secure publishes security engineering and SOC onboarding as a build-and-deploy service, but no standard MXDR implementation duration was found. | Weeks. Dedicated Transition Manager and Cyber Engineer handle data collection and log source integration. |
| Industry focus | Not published | Financial ServicesHealthcarePublic Sector (UK) |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on ITC Secure's Microsoft focus, Microsoft Verified Managed XDR status, Pulse portal, long managed-service history and broad MXDR service components. Buyers should validate pricing, response authority, SOC operating model and exact component inclusion directly. | MSSP Alert Top 250 #78 (2025), climbing 152 places since 2022. NPS score of 83 ('World-class'). 100% contracted customer retention and client base doubled in 2025. Very few independent reviews on major platforms (PeerSpot, G2). Customers praise tuning quality and team responsiveness. Main concern: small company with limited brand recognition outside the UK. |
| Compliance | ISO 27001Cyber Essentials PlusISO/IEC 20000-1 | ISO 27001ISO 9001Cyber Essentials PlusCREST SOC AccreditationNHS DSPT |
| Certifications | Microsoft Verified Managed XDRMicrosoft Solutions Partner in SecurityMicrosoft Solutions Partner in Modern WorkMicrosoft Solutions Partner in Infrastructure AzureMicrosoft Intelligent Security AssociationCyber Essentials PlusISO/IEC 20000-1ISO/IEC 27001Great Place to Work Certification | ISO 27001ISO 9001Cyber Essentials PlusCREST SOC Accreditation |
| Founded | – | 2019 |
| Data retention | Not published. ITC Secure says Pulse provides visibility into customer security posture, activities, incident trends, Microsoft license consumption and service metrics. No standard public MXDR log-retention period or data-residency term was found. | Not published |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between ITC Secure and Socura?
ITC Secure is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Socura is a Pure-play MDR that is technology-agnostic (works with your existing tools). SLA commitments differ: ITC Secure offers Not disclosed, Socura offers ≤1 hour.
How do ITC Secure and Socura differ in response capabilities?
ITC Secure supports 0 autonomous actions (none) and approval is configurable. Socura supports 5 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, process termination) and approval is configurable.
How does ITC Secure pricing compare to Socura?
ITC Secure pricing: Not published. Socura pricing: GBP 80/user/month (Digital Marketplace listing). Commercial pricing may differ, custom quotes required.. Watch for with ITC Secure: Public pages do not publish MXDR pricing, contract minimums or service-credit language.; The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. Watch for with Socura: Requires existing SIEM and/or EDR licenses, those costs are separate from the MDR subscription; Full incident response and DFIR are NOT included, each IR partner engagement is a separate contract and cost.
Should I choose ITC Secure or Socura?
Choose ITC Secure if: microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform. Choose Socura if: uK-based SMBs and mid-market organizations wanting UK-only SOC operations with no offshore data processing. ITC Secure is not ideal for buyers that need public MDR pricing before sales. Socura is not ideal for global organizations needing follow-the-sun SOC coverage across multiple time zones.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.