ITC Secure vs Smarttech247
ITC Secure is a Microsoft-ecosystem that works with your existing tools. Smarttech247 is a Pure-play MDR that works with your existing tools. ITC Secure targets Mid-market and Enterprise organizations; Smarttech247 serves Mid-market and Enterprise. ITC Secure includes 3 attack surfaces in base pricing (Endpoint, SaaS, Identity), compared to 5 for Smarttech247 (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
ITC Secure is a Microsoft-ecosystem that works with your existing tools. Smarttech247 is a Pure-play MDR that works with your existing tools. ITC Secure targets Mid-market and Enterprise organizations; Smarttech247 serves Mid-market and Enterprise. ITC Secure includes 3 attack surfaces in base pricing (Endpoint, SaaS, Identity), compared to 5 for Smarttech247 (Endpoint, Cloud, SaaS, Identity, Network).
ITC Secure (Microsoft-ecosystem) and Smarttech247 (Pure-play MDR) serve different buyer profiles. Your decision depends on whether you prioritize ITC Secure's itc secure fits buyers that want microsoft-centered mxdr with pulse portal visibility, service re... or Smarttech247's technology-agnostic mdr that works with your existing siem and edr, with 100% mdr client retentio....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform | European mid-market organizations with existing SIEM and EDR investments that want MDR layered on top |
| Price | Custom quote | Custom quote |
| Response authority | 0/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform
- Price
- Custom quote
- Response authority
- 0/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- European mid-market organizations with existing SIEM and EDR investments that want MDR layered on top
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | ITC SecureTECH-AGNOSTIC | Smarttech247TECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Positive |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender | CrowdStrikeSentinelOnePalo Alto CortexTrend MicroTrellix Microsoft Defender |
| SIEM integrations | Microsoft Sentinel | SplunkIBM QRadarGoogle ChronicleExabeamLogRhythm Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Alert and notify only | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | ✓ Included | ✓ Included |
| SaaS apps | ✓ Included | ✓ Included |
| Network | ~ Limited | ✓ Included |
| OT/ICS | ~ Limited | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. ITC Secure does not publish MXDR powered by Pulse package pricing. | Not published. Custom quotes only. |
| Hidden cost warnings | Public pages do not publish MXDR pricing, contract minimums or service-credit language.. The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. ITC Secure publishes broad MXDR components, including endpoint, identity, Office 365, cloud apps, storage, vulnerability management and OT. Buyers should confirm which components are included in their quote.. Public pages do not define default response authority, so containment permissions and approval rules should be written into the contract.. Incident response is listed as a separate service, so buyers should confirm what is included in MXDR versus a separate incident-response engagement. | No pricing published anywhere, requires full sales engagement for any quote. ThreatHub and NoPhish are separate products with separate licensing on top of VisionX MDR. OT/ICS monitoring is an add-on, not included in base MDR. Strategic SentinelOne partnership may affect pricing or bundling for non-SentinelOne customers |
| Data portability | Partial | Partial |
| Contract terms | Custom, MXDR powered by Pulse, Managed services, Incident Response | Annual, Multi-year |
| Channels | PortalEmailPhone | EmailPortalPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | ✓ |
| SOC regions | EuropeNorth America | |
| Onboarding | Not published. ITC Secure publishes security engineering and SOC onboarding as a build-and-deploy service, but no standard MXDR implementation duration was found. | 5-10 business days (vendor claim) |
| Industry focus | Not published | HealthcareFinancial ServicesGovernmentPharmaceuticalManufacturingEnergy |
| MTTD | Not published | Under 5 minutes (vendor-published, not independently validated) |
| MTTR | Not published | Under 15 minutes (vendor-published, not independently validated) |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on ITC Secure's Microsoft focus, Microsoft Verified Managed XDR status, Pulse portal, long managed-service history and broad MXDR service components. Buyers should validate pricing, response authority, SOC operating model and exact component inclusion directly. | Gartner Peer Insights 4.6/5 (13 reviews). Named in Gartner Market Guide for MDR in 2024 and 2025. Glassdoor 4.0/5 (41 reviews, 72% recommend). 100% MDR client retention in FY2024 per annual report. No G2 or PeerSpot presence. No Reddit discussions found. |
| Compliance | ISO 27001Cyber Essentials PlusISO/IEC 20000-1 | ISO 9001:2015ISO 27001Cyber Essentials |
| Certifications | Microsoft Verified Managed XDRMicrosoft Solutions Partner in SecurityMicrosoft Solutions Partner in Modern WorkMicrosoft Solutions Partner in Infrastructure AzureMicrosoft Intelligent Security AssociationCyber Essentials PlusISO/IEC 20000-1ISO/IEC 27001Great Place to Work Certification | ISO 9001:2015ISO 27001Cyber EssentialsNSAI Certified |
| Founded | – | 2008 |
| Data retention | Not published. ITC Secure says Pulse provides visibility into customer security posture, activities, incident trends, Microsoft license consumption and service metrics. No standard public MXDR log-retention period or data-residency term was found. | Not published |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between ITC Secure and Smarttech247?
ITC Secure is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Smarttech247 is a Pure-play MDR that is technology-agnostic (works with your existing tools). ITC Secure covers 3 attack surfaces in base pricing vs. 5 for Smarttech247.
How do ITC Secure and Smarttech247 differ in response capabilities?
ITC Secure supports 0 autonomous actions (none) and approval is configurable. Smarttech247 supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Incident response is not included with ITC Secure and included with Smarttech247.
How does ITC Secure pricing compare to Smarttech247?
ITC Secure pricing: Not published. Smarttech247 pricing: Not published. Watch for with ITC Secure: Public pages do not publish MXDR pricing, contract minimums or service-credit language.; The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. Watch for with Smarttech247: No pricing published anywhere, requires full sales engagement for any quote; ThreatHub and NoPhish are separate products with separate licensing on top of VisionX MDR.
Should I choose ITC Secure or Smarttech247?
Choose ITC Secure if: microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform. Choose Smarttech247 if: european mid-market organizations with existing SIEM and EDR investments that want MDR layered on top. ITC Secure is not ideal for buyers that need public MDR pricing before sales. Smarttech247 is not ideal for buyers wanting transparent pricing before engaging sales (nothing is published).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.