ITC Secure vs SentinelOne
ITC Secure is a Microsoft-ecosystem that works with your existing tools. SentinelOne is a Platform vendor that requires its own security platform. ITC Secure targets Mid-market and Enterprise organizations; SentinelOne serves Mid-market and Enterprise.
Buyer brief
ITC Secure is a Microsoft-ecosystem that works with your existing tools. SentinelOne is a Platform vendor that requires its own security platform. ITC Secure targets Mid-market and Enterprise organizations; SentinelOne serves Mid-market and Enterprise.
SentinelOne is the choice if you want a single-vendor stack with deep integration. ITC Secure is better if you have existing tools and want flexibility.
At a glance
| FIELD | ||
|---|---|---|
| Best fit | Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform | Organizations already running SentinelOne Singularity wanting platform-native MDR without adding another vendor |
| Price | Custom quote | MDR add-on est $15-30+/endpoint/yr; platform extra |
| Response authority | 0/6 actions · Configurable | 5/6 actions · Configurable |
| Stack | Works with existing stack | Requires own platform |
| Data access | Dashboards | Full query access |
| Warranty | None listed | Available |
- Best fit
- Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform
- Price
- Custom quote
- Response authority
- 0/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Organizations already running SentinelOne Singularity wanting platform-native MDR without adding another vendor
- Price
- MDR add-on est $15-30+/endpoint/yr; platform extra
- Response authority
- 5/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Full query access
- Warranty
- Available
Detailed comparison
| FIELD | ITC SecureTECH-AGNOSTIC | SentinelOnePLATFORM |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Positive |
| Your stack | ||
| Approach | Works with your tools | Requires their platform |
| EDR integrations | Microsoft Defender | SentinelOne |
| SIEM integrations | Microsoft Sentinel | Singularity AI SIEMIBM QRadarSplunkSwimlane |
| Coverage | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: Optional add-onNetNetwork: Optional add-onOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Alert and notify only | IsolateKill processContainQuarantineCustom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | SentinelOne platform pricing is separate from the MDR add-on. Third-party comparison data reports Vigilance MDR around $15-30+/endpoint/year, while SentinelOne public platform tiers and enterprise bundles remain separate or custom. |
| Minimum seats | None | None |
| Breach warranty | – | ✓ |
| More details | ||
| Requires own agent | No | Yes |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | ✓ Included | ✓ Included |
| SaaS apps | ✓ Included | + Optional |
| Network | ~ Limited | + Optional |
| OT/ICS | ~ Limited | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. ITC Secure does not publish MXDR powered by Pulse package pricing. | Platform license + MDR bolt-on. Current platform tiers: Complete ($179.99/endpoint/year), Commercial ($229.99/endpoint/year), Enterprise (custom). MDR pricing not publicly disclosed. Enterprise tier includes MDR. |
| Hidden cost warnings | Public pages do not publish MXDR pricing, contract minimums or service-credit language.. The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. ITC Secure publishes broad MXDR components, including endpoint, identity, Office 365, cloud apps, storage, vulnerability management and OT. Buyers should confirm which components are included in their quote.. Public pages do not define default response authority, so containment permissions and approval rules should be written into the contract.. Incident response is listed as a separate service, so buyers should confirm what is included in MXDR versus a separate incident-response engagement. | Platform license ($179.99-$229.99/endpoint/year) is required before MDR, significant prerequisite cost. MDR pricing is a bolt-on fee not shown on the public pricing page. IR not included in Essentials tier, only in Elite or as separate purchase. Data retention: 14 days (Complete), 30 days (Commercial), 90 days requires Enterprise tier. Platform-native lock-in, cannot use MDR with non-SentinelOne EDR |
| Data portability | Partial | Partial |
| Contract terms | Custom, MXDR powered by Pulse, Managed services, Incident Response | Annual, Multi-year |
| Channels | PortalEmailPhone | PortalEmail |
| Data access | Dashboards | Full query access |
| Dedicated analyst | – | ✓ |
| SOC regions | North AmericaEuropeAsia-Pacific | |
| Onboarding | Not published. ITC Secure publishes security engineering and SOC onboarding as a build-and-deploy service, but no standard MXDR implementation duration was found. | 1-2 weeks typical |
| Industry focus | Not published | Financial ServicesHealthcareGovernmentEducationManufacturing |
| MTTD | Not published | Not publicly disclosed for MDR service. |
| MTTR | Not published | 30-minute mean time to respond for Vigilance MDR (vendor-published public metric). MITRE Managed Services reported 47 minutes from detection to escalation in the evaluated scenario. Current Wayfinder public materials do not expose contractual response SLA terms. |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on ITC Secure's Microsoft focus, Microsoft Verified Managed XDR status, Pulse portal, long managed-service history and broad MXDR service components. Buyers should validate pricing, response authority, SOC operating model and exact component inclusion directly. | PeerSpot: Vigilance 8.6/10 but MDR market share declined 7.0% to 3.7% YoY (Feb 2026). G2: Vigilance Respond listing exists, 4.7/5 company rating. Gartner: Customers' Choice 2025 for XDR (97% recommend). MITRE Managed Services: 100% detection, best signal-to-noise ratio. Platform technology highly praised but MDR service gets mixed feedback, with support quality and false positive tuning as top complaints in 2026. |
| Compliance | ISO 27001Cyber Essentials PlusISO/IEC 20000-1 | SOC 2 Type IIISO 27001:2022FedRAMP ModerateFedRAMP HighIRAP (Australia)BSI C5:2020 (Germany) |
| Certifications | Microsoft Verified Managed XDRMicrosoft Solutions Partner in SecurityMicrosoft Solutions Partner in Modern WorkMicrosoft Solutions Partner in Infrastructure AzureMicrosoft Intelligent Security AssociationCyber Essentials PlusISO/IEC 20000-1ISO/IEC 27001Great Place to Work Certification | SOC 2 Type IIISO 27001:2022 (Schellman-certified)FedRAMP Moderate (Singularity Platform)FedRAMP High (Purple AI, CNAPP, Hyperautomation, May 2025)IRAP (Australia government security framework)BSI C5:2020 (Germany cloud computing compliance)MITRE ATT&CK: 100% detection, zero delays, 5 consecutive years (platform eval)MITRE Managed Services: 100% detection of 15 attack steps, best signal-to-noise ratio |
| Founded | – | 2013 |
| Data retention | Not published. ITC Secure says Pulse provides visibility into customer security posture, activities, incident trends, Microsoft license consumption and service metrics. No standard public MXDR log-retention period or data-residency term was found. | Singularity Complete: 14 days. Singularity Commercial: 30 days. Enterprise: 90 days. Extended retention available as add-on up to 3 years. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between ITC Secure and SentinelOne?
ITC Secure is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). SentinelOne is a Platform vendor that is platform-native (requires their own security stack).
How do ITC Secure and SentinelOne differ in response capabilities?
ITC Secure supports 0 autonomous actions (none) and approval is configurable. SentinelOne supports 5 autonomous actions (custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable.
How does ITC Secure pricing compare to SentinelOne?
ITC Secure pricing: Not published. SentinelOne pricing: SentinelOne platform pricing is separate from the MDR add-on. Third-party comparison data reports Vigilance MDR around $15-30+/endpoint/year, while SentinelOne public platform tiers and enterprise bundles remain separate or custom.. Watch for with ITC Secure: Public pages do not publish MXDR pricing, contract minimums or service-credit language.; The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. Watch for with SentinelOne: Platform license ($179.99-$229.99/endpoint/year) is required before MDR, significant prerequisite cost; MDR pricing is a bolt-on fee not shown on the public pricing page.
Should I choose ITC Secure or SentinelOne?
Choose ITC Secure if: microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform. Choose SentinelOne if: organizations already running SentinelOne Singularity wanting platform-native MDR without adding another vendor. ITC Secure is not ideal for buyers that need public MDR pricing before sales. SentinelOne is not ideal for organizations running CrowdStrike, Microsoft Defender, or any non-SentinelOne EDR, platform-native lock-in.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.