ITC Secure vs N-able
ITC Secure is a Microsoft-ecosystem that works with your existing tools. N-able is a MSP-channel that works with your existing tools. ITC Secure targets Mid-market and Enterprise organizations; N-able serves SMB and Mid-market. ITC Secure includes 3 attack surfaces in base pricing (Endpoint, SaaS, Identity), compared to 5 for N-able (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
ITC Secure is a Microsoft-ecosystem that works with your existing tools. N-able is a MSP-channel that works with your existing tools. ITC Secure targets Mid-market and Enterprise organizations; N-able serves SMB and Mid-market. ITC Secure includes 3 attack surfaces in base pricing (Endpoint, SaaS, Identity), compared to 5 for N-able (Endpoint, Cloud, SaaS, Identity, Network).
ITC Secure (Microsoft-ecosystem) and N-able (MSP-channel) serve different buyer profiles. Your decision depends on whether you prioritize ITC Secure's itc secure fits buyers that want microsoft-centered mxdr with pulse portal visibility, service re... or N-able's unified security operations platform combining xdr, siem, soar, and ueba with vendor-agnostic mdr....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform | MSPs wanting a unified XDR + SIEM + SOAR + UEBA platform to reduce vendor sprawl |
| Price | Custom quote | MSP security bundle: $90-$275/user/mo; not Adlumin standalone |
| Response authority | 0/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Own agent required |
| Data access | Dashboards | Full query access |
| Warranty | None listed | $500,000 |
- Best fit
- Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform
- Price
- Custom quote
- Response authority
- 0/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- MSPs wanting a unified XDR + SIEM + SOAR + UEBA platform to reduce vendor sprawl
- Price
- MSP security bundle: $90-$275/user/mo; not Adlumin standalone
- Response authority
- 6/6 actions · Configurable
- Stack
- Own agent required
- Data access
- Full query access
- Warranty
- $500,000
Detailed comparison
| FIELD | ITC SecureTECH-AGNOSTIC | N-ableTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market |
| Sentiment | Mixed | Positive |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender | CrowdStrike |
| SIEM integrations | Microsoft Sentinel | Built-in SIEM |
| Coverage | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Alert and notify only | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Not published | Third-party/MSP-channel estimate: MSPs typically bundle at $90-$275/user/month for full security programs. Exact Adlumin standalone pricing not published. |
| Minimum seats | None | None |
| Breach warranty | – | $500,000 |
| More details | ||
| Requires own agent | No | Yes |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | ✓ Included | ✓ Included |
| SaaS apps | ✓ Included | ✓ Included |
| Network | ~ Limited | ✓ Included |
| OT/ICS | ~ Limited | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. ITC Secure does not publish MXDR powered by Pulse package pricing. | Per-user per-month pricing through MSP channel. Three tiers: MDR Base (identity-focused ITDR for M365 only), MDR Standard, MDR Advanced (adds 90-day retention). |
| Hidden cost warnings | Public pages do not publish MXDR pricing, contract minimums or service-credit language.. The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. ITC Secure publishes broad MXDR components, including endpoint, identity, Office 365, cloud apps, storage, vulnerability management and OT. Buyers should confirm which components are included in their quote.. Public pages do not define default response authority, so containment permissions and approval rules should be written into the contract.. Incident response is listed as a separate service, so buyers should confirm what is included in MXDR versus a separate incident-response engagement. | MDR Base tier is identity-only (M365 ITDR). MDR Standard required for endpoint/network/cloud coverage.. Data retention upgrade (30 to 90 days) requires Advanced tier. Pricing designed for MSP channel. Direct enterprise pricing may differ or be unavailable.. N-able acquisition creates roadmap and integration uncertainty |
| Data portability | Partial | Partial |
| Contract terms | Custom, MXDR powered by Pulse, Managed services, Incident Response | Annual, Multi-year |
| Channels | PortalEmailPhone | EmailPortalPhone |
| Data access | Dashboards | Full query access |
| Dedicated analyst | – | ✓ |
| SOC regions | North AmericaEurope | |
| Onboarding | Not published. ITC Secure publishes security engineering and SOC onboarding as a build-and-deploy service, but no standard MXDR implementation duration was found. | 30 minutes deployment (vendor-claimed), 600+ hours of pre-built playbooks included |
| Industry focus | Not published | Financial ServicesHealthcareLegalGovernmentManufacturing |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on ITC Secure's Microsoft focus, Microsoft Verified Managed XDR status, Pulse portal, long managed-service history and broad MXDR service components. Buyers should validate pricing, response authority, SOC operating model and exact component inclusion directly. | G2 4.8/5 and Gartner Peer Insights 4.7/5 (3 reviews) show strong sentiment for customer support, ease of use, and platform features. Limited independent review data. MSP community reception to N-able acquisition is cautiously optimistic but creates integration uncertainty. |
| Compliance | ISO 27001Cyber Essentials PlusISO/IEC 20000-1 | HIPAAPCI DSSNISTGLBASOXFFIEC |
| Certifications | Microsoft Verified Managed XDRMicrosoft Solutions Partner in SecurityMicrosoft Solutions Partner in Modern WorkMicrosoft Solutions Partner in Infrastructure AzureMicrosoft Intelligent Security AssociationCyber Essentials PlusISO/IEC 20000-1ISO/IEC 27001Great Place to Work Certification | – |
| Founded | – | 2016 |
| Data retention | Not published. ITC Secure says Pulse provides visibility into customer security posture, activities, incident trends, Microsoft license consumption and service metrics. No standard public MXDR log-retention period or data-residency term was found. | 30 days (Standard), 90 days (Advanced tier) |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between ITC Secure and N-able?
ITC Secure is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). N-able is a MSP-channel that is technology-agnostic (works with your existing tools). ITC Secure covers 3 attack surfaces in base pricing vs. 5 for N-able.
How do ITC Secure and N-able differ in response capabilities?
ITC Secure supports 0 autonomous actions (none) and approval is configurable. N-able supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Incident response is not included with ITC Secure and included with N-able.
How does ITC Secure pricing compare to N-able?
ITC Secure pricing: Not published. N-able pricing: Third-party/MSP-channel estimate: MSPs typically bundle at $90-$275/user/month for full security programs. Exact Adlumin standalone pricing not published.. Watch for with ITC Secure: Public pages do not publish MXDR pricing, contract minimums or service-credit language.; The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. Watch for with N-able: MDR Base tier is identity-only (M365 ITDR). MDR Standard required for endpoint/network/cloud coverage.; Data retention upgrade (30 to 90 days) requires Advanced tier.
Should I choose ITC Secure or N-able?
Choose ITC Secure if: microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform. Choose N-able if: mSPs wanting a unified XDR + SIEM + SOAR + UEBA platform to reduce vendor sprawl. ITC Secure is not ideal for buyers that need public MDR pricing before sales. N-able is not ideal for large enterprises with existing SOC infrastructure and direct vendor relationships (MSP-channel only).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.