ITC Secure vs MAD Security
ITC Secure is a Microsoft-ecosystem that works with your existing tools. MAD Security is a Services firm that works with your existing tools. ITC Secure targets Mid-market and Enterprise organizations; MAD Security serves Mid-market and Enterprise. ITC Secure includes 3 attack surfaces in base pricing (Endpoint, SaaS, Identity), compared to 1 for MAD Security (Endpoint).
Buyer brief
ITC Secure is a Microsoft-ecosystem that works with your existing tools. MAD Security is a Services firm that works with your existing tools. ITC Secure targets Mid-market and Enterprise organizations; MAD Security serves Mid-market and Enterprise. ITC Secure includes 3 attack surfaces in base pricing (Endpoint, SaaS, Identity), compared to 1 for MAD Security (Endpoint).
ITC Secure (Microsoft-ecosystem) and MAD Security (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize ITC Secure's itc secure fits buyers that want microsoft-centered mxdr with pulse portal visibility, service re... or MAD Security's mad security is strongest where mdr is part of a regulated security operations and compliance pro....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform | Defense contractors and government contractors that need MDR evidence aligned to DFARS, CMMC and NIST requirements |
| Price | Custom quote | MSS example: $24K-$90K/yr; not MDR-only |
| Response authority | 0/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Reports only |
| Warranty | None listed | None listed |
- Best fit
- Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform
- Price
- Custom quote
- Response authority
- 0/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Defense contractors and government contractors that need MDR evidence aligned to DFARS, CMMC and NIST requirements
- Price
- MSS example: $24K-$90K/yr; not MDR-only
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | ITC SecureTECH-AGNOSTIC | MAD SecurityTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender | None listed |
| SIEM integrations | Microsoft Sentinel | None listed |
| Coverage | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: Optional add-onOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Alert and notify only | Custom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Custom pricing. A vendor-published MAD Security cost-comparison PDF gives $24,000-$90,000 per year as an example average for SMB managed security services, but it is not an MDR-specific quote and says pricing varies. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ~ Limited | ~ Limited |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | ~ Limited |
| Network | ~ Limited | + Optional |
| OT/ICS | ~ Limited | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. ITC Secure does not publish MXDR powered by Pulse package pricing. | Custom pricing. MAD Security publishes a broad managed security services cost comparison, but does not publish MDR-specific price bands, minimums, per-endpoint pricing or log-volume pricing. |
| Hidden cost warnings | Public pages do not publish MXDR pricing, contract minimums or service-credit language.. The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. ITC Secure publishes broad MXDR components, including endpoint, identity, Office 365, cloud apps, storage, vulnerability management and OT. Buyers should confirm which components are included in their quote.. Public pages do not define default response authority, so containment permissions and approval rules should be written into the contract.. Incident response is listed as a separate service, so buyers should confirm what is included in MXDR versus a separate incident-response engagement. | Confirm whether MDR is quoted as a standalone endpoint service or bundled into SOC-as-a-Service.. Confirm whether NDR, cloud telemetry, identity correlation and OT/IT monitoring are included or separate services.. Ask which tools are included in the MDR fee, since public pages do not name a standard EDR or SIEM platform.. The public $24,000-$90,000 annual example is for managed security services broadly, not a scoped MDR quote.. No public MDR SLA table, service-credit terms or breach warranty were found. |
| Data portability | Partial | Partial |
| Contract terms | Custom, MXDR powered by Pulse, Managed services, Incident Response | Custom |
| Channels | PortalEmailPhone | EmailPortalPhone |
| Data access | Dashboards | Reports only |
| Dedicated analyst | – | – |
| SOC regions | North America | |
| Onboarding | Not published. ITC Secure publishes security engineering and SOC onboarding as a build-and-deploy service, but no standard MXDR implementation duration was found. | Not published as a standard MDR onboarding timeline. |
| Industry focus | Not published | Defense Industrial BaseGovernmentMaritimeState and Local GovernmentFinancial ServicesTechnologyHigher EducationManufacturing |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on ITC Secure's Microsoft focus, Microsoft Verified Managed XDR status, Pulse portal, long managed-service history and broad MXDR service components. Buyers should validate pricing, response authority, SOC operating model and exact component inclusion directly. | MAD Security has clear regulated-sector positioning and public MSSP Alert recognition, but independent MDR buyer-review signal is thin. No meaningful G2, Gartner Peer Insights or PeerSpot MDR review profile was found in this pass. |
| Compliance | ISO 27001Cyber Essentials PlusISO/IEC 20000-1 | CMMCDFARSNIST SP 800-171NIST 800-53FISMAFedRAMPMTSACJISHIPAA |
| Certifications | Microsoft Verified Managed XDRMicrosoft Solutions Partner in SecurityMicrosoft Solutions Partner in Modern WorkMicrosoft Solutions Partner in Infrastructure AzureMicrosoft Intelligent Security AssociationCyber Essentials PlusISO/IEC 20000-1ISO/IEC 27001Great Place to Work Certification | CMMC Level 2 CertifiedCMMC Registered Provider OrganizationService-Disabled Veteran-Owned Small Business |
| Founded | – | 2010 |
| Data retention | Not published. ITC Secure says Pulse provides visibility into customer security posture, activities, incident trends, Microsoft license consumption and service metrics. No standard public MXDR log-retention period or data-residency term was found. | Not published |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between ITC Secure and MAD Security?
ITC Secure is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). MAD Security is a Services firm that is technology-agnostic (works with your existing tools). ITC Secure covers 3 attack surfaces in base pricing vs. 1 for MAD Security.
How do ITC Secure and MAD Security differ in response capabilities?
ITC Secure supports 0 autonomous actions (none) and approval is configurable. MAD Security supports 1 autonomous actions (custom playbooks) and approval is configurable.
How does ITC Secure pricing compare to MAD Security?
ITC Secure pricing: Not published. MAD Security pricing: Custom pricing. A vendor-published MAD Security cost-comparison PDF gives $24,000-$90,000 per year as an example average for SMB managed security services, but it is not an MDR-specific quote and says pricing varies.. Watch for with ITC Secure: Public pages do not publish MXDR pricing, contract minimums or service-credit language.; The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. Watch for with MAD Security: Confirm whether MDR is quoted as a standalone endpoint service or bundled into SOC-as-a-Service.; Confirm whether NDR, cloud telemetry, identity correlation and OT/IT monitoring are included or separate services..
Should I choose ITC Secure or MAD Security?
Choose ITC Secure if: microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform. Choose MAD Security if: defense contractors and government contractors that need MDR evidence aligned to DFARS, CMMC and NIST requirements. ITC Secure is not ideal for buyers that need public MDR pricing before sales. MAD Security is not ideal for buyers that need MDR-specific pricing, minimums and packaged tiers before talking to sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.