Buyer fit
Good fit when
- ✓Defense contractors and government contractors that need MDR evidence aligned to DFARS, CMMC and NIST requirements
- ✓Regulated organizations that want SOC monitoring plus compliance documentation rather than endpoint alerts alone
- ✓Maritime, public sector or DIB buyers that value a U.S.-based SOC and compliance-aware escalation
Watch out when
- ×Buyers that need MDR-specific pricing, minimums and packaged tiers before talking to sales
- ×SMBs looking for a simple low-cost endpoint MDR bundle without compliance services
- ×Teams that require named EDR/SIEM platforms and response-action details before qualification
Coverage
1 of 6 attack surfaces in the base price — the rest are separately priced.
Cloud
Additional capabilities
Incident response
Pricing
What costs extra
- –Network Detection and Response
- –SOC-as-a-Service beyond MDR scope
- –Virtual Compliance Management
- –CMMC consulting and assessment support
- –GRC assessments
- –Vulnerability management
- –Incident response
- –Technical testing and penetration testing
- –Email security and awareness training
Cost caveats
- –Confirm whether MDR is quoted as a standalone endpoint service or bundled into SOC-as-a-Service.
- –Confirm whether NDR, cloud telemetry, identity correlation and OT/IT monitoring are included or separate services.
- –Ask which tools are included in the MDR fee, since public pages do not name a standard EDR or SIEM platform.
- –The public $24,000-$90,000 annual example is for managed security services broadly, not a scoped MDR quote.
- –No public MDR SLA table, service-credit terms or breach warranty were found.
Verify pricing directly with the provider.
Team and access
Certifications
Reputation
MAD Security has clear regulated-sector positioning and public MSSP Alert recognition, but independent MDR buyer-review signal is thin. No meaningful G2, Gartner Peer Insights or PeerSpot MDR review profile was found in this pass.
What customers praise
- ✓Clear fit for DIB, government contractor and maritime compliance needs
- ✓U.S.-based SOC with CMMC and DFARS framing
- ✓Named #95 on MSSP Alert's 2025 Top 250 MSSPs list
Common complaints
- ×No public MDR-specific pricing bands
- ×No public contractual MDR SLA table
- ×Specific endpoint response actions and tool stack are not publicly named
No meaningful Reddit signal found in this pass.
Questions to ask
- 1.
Which EDR and SIEM technologies are included in the MDR quote, and who owns those tenants?
- 2.
Which response actions can MAD Security execute after client authorization, and which actions are advisory only?
- 3.
Is MDR sold standalone or only as part of SOC-as-a-Service for our environment?
- 4.
Are NDR, cloud workload telemetry, identity events and OT/IT monitoring included or separately priced?
- 5.
How does the $24,000-$90,000 managed security services example translate to a scoped MDR quote for our environment?
- 6.
What contractual SLA applies to high-severity validation, escalation, containment and DFARS reporting support?
- 7.
What data retention, log export and evidence-retention terms apply if we leave?
- 8.
Can you share recent escalation-volume, false-positive and response-time data for customers similar to us?
Evidence
Sources reviewed
Main public source used for the provider profile.
Official SOC-as-a-Service page used for U.S.-based 24/7 analyst team, CMMC Level 2 certified positioning, 24/7/365 monitoring, custom incident response playbooks, AI-enhanced detection, secure ticketing/reporting, playbook-executed response actions and quarterly reviews.
Official managed security services page used for DIB, maritime and public-sector positioning, CMMC/DFARS/NIST/FISMA/FedRAMP/MTSA alignment, SOC-as-a-Service, MDR/EDR, NDR, vulnerability management and integrated compliance framing.
Official about page used for founding year, SDVOSB status, Huntsville location, Top 250 MSSP references, customer sectors and list of services including SOC-as-a-Service, MDR, incident response, GRC, awareness training and penetration testing.
Official NDR page used to treat network and OT/IT visibility as a related or optional service rather than assuming it is included in base MDR.
Official CMMC RPO page used for CMMC Registered Provider Organization status, CMMC Level 2 certification claim, perfect SPRS score claim, Registered Practitioners and DIB compliance positioning.
Official April 2025 press release confirming CMMC Level 2 certification as of March 28, 2025, third-party C3PAO assessment and implementation of all 110 security practices across 14 control domains.
Official announcement stating MAD Security ranked #95 on MSSP Alert's Top 250 MSSPs for 2025, its fifth consecutive year of recognition and first entry into the Top 100.
Public-data caveats
- –No public contractual response-time SLA is recorded for this profile.
- –No public breach warranty is recorded.
- –Response workflows are described, but exact standard containment actions are not public.
- –MDR analyst headcount or analyst-to-customer ratio is not public.
Also consider
Independent research. Verify details directly with the provider before making decisions.