Buyer fit
Good fit when
- ✓Defense contractors and government contractors that need MDR evidence aligned to DFARS, CMMC and NIST requirements
- ✓Regulated organizations that want SOC monitoring plus compliance documentation rather than endpoint alerts alone
- ✓Maritime, public sector or DIB buyers that value a U.S.-based SOC and compliance-aware escalation
Watch out when
- ×Buyers that need MDR-specific pricing, minimums and packaged tiers before talking to sales
- ×SMBs looking for a simple low-cost endpoint MDR bundle without compliance services
- ×Teams that require named EDR/SIEM platforms and response-action details before qualification
Coverage
1 of 6 attack surfaces in the base price; the rest are separately priced.
Cloud
Additional capabilities
Incident response
Pricing
Custom pricing.
Checked Jun 2026
How pricing works+−
MAD Security publishes a broad managed security services cost comparison, but does not publish MDR-specific price bands, minimums, per-endpoint pricing or log-volume pricing.
Custom pricing. A vendor-published MAD Security cost-comparison PDF gives $24,000-$90,000 per year as an example average for SMB managed security services, but it is not an MDR-specific quote and says pricing varies.
Cost caveats
- –Confirm whether MDR is quoted as a standalone endpoint service or bundled into SOC-as-a-Service.
- –Confirm whether NDR, cloud telemetry, identity correlation and OT/IT monitoring are included or separate services.
- –Ask which tools are included in the MDR fee, since public pages do not name a standard EDR or SIEM platform.
2 more+−
- –The public $24,000-$90,000 annual example is for managed security services broadly, not a scoped MDR quote.
- –No public MDR SLA table, service-credit terms or breach warranty were found.
What costs extra (9)+−
- –Network Detection and Response
- –SOC-as-a-Service beyond MDR scope
- –Virtual Compliance Management
- –CMMC consulting and assessment support
- –GRC assessments
- –Vulnerability management
- –Incident response
- –Technical testing and penetration testing
- –Email security and awareness training
Figures from named sources only (vendor pages, marketplaces, resellers, public procurement records, buyer reports), each dated. Nothing here is our estimate.
Team and access
Certifications
Reputation
MAD Security has clear regulated-sector positioning and public MSSP Alert recognition, but independent MDR buyer-review signal is thin. No meaningful G2, Gartner Peer Insights or PeerSpot MDR review profile was found in this pass.
What customers praise
- ✓Clear fit for DIB, government contractor and maritime compliance needs
- ✓U.S.-based SOC with CMMC and DFARS framing
- ✓Named #95 on MSSP Alert's 2025 Top 250 MSSPs list
Common complaints
- ×No public MDR-specific pricing bands
- ×No public contractual MDR SLA table
- ×Specific endpoint response actions and tool stack are not publicly named
No meaningful Reddit signal found in this pass.
Questions to ask
- 1.
Which EDR and SIEM technologies are included in the MDR quote, and who owns those tenants?
- 2.
Which response actions can MAD Security execute after client authorization, and which actions are advisory only?
- 3.
Is MDR sold standalone or only as part of SOC-as-a-Service for our environment?
- 4.
Are NDR, cloud workload telemetry, identity events and OT/IT monitoring included or separately priced?
- 5.
How does the $24,000-$90,000 managed security services example translate to a scoped MDR quote for our environment?
- 6.
What contractual SLA applies to high-severity validation, escalation, containment and DFARS reporting support?
- 7.
What data retention, log export and evidence-retention terms apply if we leave?
- 8.
Can you share recent escalation-volume, false-positive and response-time data for customers similar to us?
Evidence
Sources reviewed
Main public source used for the provider profile.
Official SOC-as-a-Service page used for U.S.-based 24/7 analyst team, CMMC Level 2 certified positioning, 24/7/365 monitoring, custom incident response playbooks, AI-enhanced detection, secure ticketing/reporting, playbook-executed response actions and quarterly reviews.
Official managed security services page used for DIB, maritime and public-sector positioning, CMMC/DFARS/NIST/FISMA/FedRAMP/MTSA alignment, SOC-as-a-Service, MDR/EDR, NDR, vulnerability management and integrated compliance framing.
Official about page used for founding year, SDVOSB status, Huntsville location, Top 250 MSSP references, customer sectors and list of services including SOC-as-a-Service, MDR, incident response, GRC, awareness training and penetration testing.
Official NDR page used to treat network and OT/IT visibility as a related or optional service rather than assuming it is included in base MDR.
Official CMMC RPO page used for CMMC Registered Provider Organization status, CMMC Level 2 certification claim, perfect SPRS score claim, Registered Practitioners and DIB compliance positioning.
Official April 2025 press release confirming CMMC Level 2 certification as of March 28, 2025, third-party C3PAO assessment and implementation of all 110 security practices across 14 control domains.
Official announcement stating MAD Security ranked #95 on MSSP Alert's Top 250 MSSPs for 2025, its fifth consecutive year of recognition and first entry into the Top 100.
Public-data caveats
- –No public contractual response-time SLA is recorded for this profile.
- –No public breach warranty is recorded.
- –Response workflows are described, but exact standard containment actions are not public.
- –MDR analyst headcount or analyst-to-customer ratio is not public.
Also consider
Further reading
Independent research. Verify details directly with the provider before making decisions.