Arctic Wolf Managed Detection and Response
Technology-agnostic MDR with Aurora Platform and 24/7 guided response
Last updated: October 29, 2025
Overview
Arctic Wolf Managed Detection and Response is a technology-agnostic managed security service built on the Aurora Platform.
Key Facts:
- Uses open XDR architecture with 200+ technology integrations
- Covers networks, endpoints, cloud environments, identity, and SaaS platforms
- 24/7 SOC operations with guided response by Concierge Security Team
- Processes 330+ trillion security observations annually
- 1-hour response SLA for incident response services
Service Focus
Response Operations
Integrations
Commercial Terms
Compliance
Known Limitations
Geographic Limitations
- SOC operations in North America, Europe, and APAC (expanding coverage)
- May have restrictions in other regions (contact for specifics)
Service Constraints
- OT/ICS environments not typically included
- Pricing scales with number of endpoints and data sources
Technical Requirements
- Requires deployment of Arctic Wolf Agent for endpoint coverage
- Network monitoring requires Arctic Wolf Sensors installation
Customer Examples
Recent User Experiences
Critical Feedback:
"We ditched Arctic Wolf almost as quickly as we implemented it. They were useless. We ran an internal pentest with a 3rd party and it took them a solid week before they rang us to inform us of networking poisoning. Same test with Rapid7 and we get called at around 3 minutes. Thats 10,077 minutes faster than AW."
- Reddit, tjn182, January 2025
"We are currently looking to replace AW in our environment. They are ok if you are just needing something to satisfy a compliance requirement, but that's all they really are. Most of their stack is a crapy UI stuck on top of some open source tools."
- Reddit, January 2025
Resources & Attachments
Videos
Official demonstration of Arctic Wolf's MDR platform showing real-time threat detection and response capabilities
Documents
Related Resources
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Information Source: Provider information compiled and verified by the MDRProviders.io research team from public sources including official websites, documentation, press releases, and industry reports. Last updated: October 29, 2025
Important Disclaimer: The information presented here is compiled from publicly available sources and may not reflect current offerings, pricing, or capabilities. Service details, features, and availability are subject to change without notice.
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