ITC Secure vs Macquarie Government
ITC Secure is a Microsoft-ecosystem that works with your existing tools. Macquarie Government is a Services firm that works with your existing tools. ITC Secure targets Mid-market and Enterprise organizations; Macquarie Government serves Enterprise.
Buyer brief
ITC Secure is a Microsoft-ecosystem that works with your existing tools. Macquarie Government is a Services firm that works with your existing tools. ITC Secure targets Mid-market and Enterprise organizations; Macquarie Government serves Enterprise.
ITC Secure (Microsoft-ecosystem) and Macquarie Government (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize ITC Secure's itc secure fits buyers that want microsoft-centered mxdr with pulse portal visibility, service re... or Macquarie Government's macquarie government is strongest for australian agencies that need sovereign socaas backed by lo....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform | Australian Commonwealth and state agencies that require sovereign onshore SOCaaS and MDR |
| Price | Custom quote | Custom quote |
| Response authority | 0/6 actions · Configurable | 3/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform
- Price
- Custom quote
- Response authority
- 0/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Australian Commonwealth and state agencies that require sovereign onshore SOCaaS and MDR
- Price
- Custom quote
- Response authority
- 3/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | ITC SecureTECH-AGNOSTIC | Macquarie GovernmentTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender | Customer endpoint security toolsWorkstation logs |
| SIEM integrations | Microsoft Sentinel | Macquarie Government SIEMaaSSplunk EnterpriseCustomer SIEM platforms |
| Coverage | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Alert and notify only | IsolateContainCustom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | ~ Limited |
| Network | ~ Limited | ✓ Included |
| OT/ICS | ~ Limited | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. ITC Secure does not publish MXDR powered by Pulse package pricing. | Custom government subscription and procurement model. SOCaaS, SIEMaaS and SASE pricing is not published. |
| Hidden cost warnings | Public pages do not publish MXDR pricing, contract minimums or service-credit language.. The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. ITC Secure publishes broad MXDR components, including endpoint, identity, Office 365, cloud apps, storage, vulnerability management and OT. Buyers should confirm which components are included in their quote.. Public pages do not define default response authority, so containment permissions and approval rules should be written into the contract.. Incident response is listed as a separate service, so buyers should confirm what is included in MXDR versus a separate incident-response engagement. | The service is explicitly built for Australian Commonwealth and state government agencies, so private-sector and non-Australian buyers may not be eligible or may not fit the operating model.. Public pages do not publish prices, minimum terms, MTTD/MTTR, service credits or formal MDR SLAs.. SOCaaS is closely tied to Macquarie Government SIEMaaS, Splunk, sovereign hosting, SASE and gateway services; model migration work if replacing the service later.. Buyers should document which automated response actions are allowed by default and which require agency approval.. Log retention, ingestion, secure cloud, SASE and CTI options can materially change the total contract scope. |
| Data portability | Partial | Partial |
| Contract terms | Custom, MXDR powered by Pulse, Managed services, Incident Response | SOCaaS subscription, SIEMaaS subscription, SASE for Government, Custom government procurement |
| Channels | PortalEmailPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | APAC | |
| Onboarding | Not published. ITC Secure publishes security engineering and SOC onboarding as a build-and-deploy service, but no standard MXDR implementation duration was found. | Not published. Macquarie Government describes customized playbooks aligned with agency security processes and integration with existing security systems. |
| Industry focus | Not published | GovernmentDefensePublic SectorCritical Infrastructure |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on ITC Secure's Microsoft focus, Microsoft Verified Managed XDR status, Pulse portal, long managed-service history and broad MXDR service components. Buyers should validate pricing, response authority, SOC operating model and exact component inclusion directly. | Macquarie Government has strong vendor-controlled evidence for Australian government sovereignty, 24x7 SOC operations, SIEMaaS, threat intelligence and SASE integration, but little independent MDR-specific buyer-review signal in public communities. Government buyers should use procurement references to validate analyst quality, response authority, onboarding effort and Splunk/log-volume cost exposure. |
| Compliance | ISO 27001Cyber Essentials PlusISO/IEC 20000-1 | Essential 8ISMIRAPASDACSCDISP |
| Certifications | Microsoft Verified Managed XDRMicrosoft Solutions Partner in SecurityMicrosoft Solutions Partner in Modern WorkMicrosoft Solutions Partner in Infrastructure AzureMicrosoft Intelligent Security AssociationCyber Essentials PlusISO/IEC 20000-1ISO/IEC 27001Great Place to Work Certification | NV1-cleared specialistsIndustry Security Program memberAustralian Government Strategic certified data centresPROTECTED-level secure web gateway assessmentIRAP-aligned virtual services gateway language |
| Founded | – | – |
| Data retention | Not published. ITC Secure says Pulse provides visibility into customer security posture, activities, incident trends, Microsoft license consumption and service metrics. No standard public MXDR log-retention period or data-residency term was found. | SIEMaaS pages describe sovereign local hosting and storage of up to seven years of security and event information. Public pages do not publish default retention for SOCaaS contracts or export terms. |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between ITC Secure and Macquarie Government?
ITC Secure is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Macquarie Government is a Services firm that is technology-agnostic (works with your existing tools).
How do ITC Secure and Macquarie Government differ in response capabilities?
ITC Secure supports 0 autonomous actions (none) and approval is configurable. Macquarie Government supports 3 autonomous actions (custom playbooks, endpoint isolation, network containment) and approval is configurable.
How does ITC Secure pricing compare to Macquarie Government?
ITC Secure pricing: Not published. Macquarie Government pricing: Not published. Watch for with ITC Secure: Public pages do not publish MXDR pricing, contract minimums or service-credit language.; The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. Watch for with Macquarie Government: The service is explicitly built for Australian Commonwealth and state government agencies, so private-sector and non-Australian buyers may not be eligible or may not fit the operating model.; Public pages do not publish prices, minimum terms, MTTD/MTTR, service credits or formal MDR SLAs..
Should I choose ITC Secure or Macquarie Government?
Choose ITC Secure if: microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform. Choose Macquarie Government if: australian Commonwealth and state agencies that require sovereign onshore SOCaaS and MDR. ITC Secure is not ideal for buyers that need public MDR pricing before sales. Macquarie Government is not ideal for private-sector or non-Australian buyers that do not need a government-specific sovereign provider.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.