ITC Secure vs Kudelski Security
ITC Secure is a Microsoft-ecosystem that works with your existing tools. Kudelski Security is a Pure-play MDR that works with your existing tools. ITC Secure targets Mid-market and Enterprise organizations; Kudelski Security serves Mid-market and Enterprise. ITC Secure includes 3 attack surfaces in base pricing (Endpoint, SaaS, Identity), compared to 5 for Kudelski Security (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
ITC Secure is a Microsoft-ecosystem that works with your existing tools. Kudelski Security is a Pure-play MDR that works with your existing tools. ITC Secure targets Mid-market and Enterprise organizations; Kudelski Security serves Mid-market and Enterprise. ITC Secure includes 3 attack surfaces in base pricing (Endpoint, SaaS, Identity), compared to 5 for Kudelski Security (Endpoint, Cloud, SaaS, Identity, Network).
ITC Secure (Microsoft-ecosystem) and Kudelski Security (Pure-play MDR) serve different buyer profiles. Your decision depends on whether you prioritize ITC Secure's itc secure fits buyers that want microsoft-centered mxdr with pulse portal visibility, service re... or Kudelski Security's technology-agnostic mdr with strong analyst recognition (gartner 8 years, forrester, bloor) and o....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform | Mid-market and enterprise teams with existing EDR/SIEM who want a technology-agnostic MDR layer, not a rip-and-replace |
| Price | Custom quote | Custom quote |
| Response authority | 0/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Full query access |
| Warranty | None listed | None listed |
- Best fit
- Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform
- Price
- Custom quote
- Response authority
- 0/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Mid-market and enterprise teams with existing EDR/SIEM who want a technology-agnostic MDR layer, not a rip-and-replace
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
Detailed comparison
| FIELD | ITC SecureTECH-AGNOSTIC | Kudelski SecurityTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender | CrowdStrikeSentinelOneSophosCarbon BlackCybereasonCisco Secure Endpoint Microsoft Defender |
| SIEM integrations | Microsoft Sentinel | Splunk Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Alert and notify only | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Not publicly disclosed. Forrester TEI study (Feb 2024) modeled $22.4M in benefits vs $6.4M costs over 3 years for a composite organization. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | ✓ Included | ✓ Included |
| SaaS apps | ✓ Included | ✓ Included |
| Network | ~ Limited | ✓ Included |
| OT/ICS | ~ Limited | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. ITC Secure does not publish MXDR powered by Pulse package pricing. | Per-endpoint pricing, not based on data volume. Modular and all-in-one subscription options. |
| Hidden cost warnings | Public pages do not publish MXDR pricing, contract minimums or service-credit language.. The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. ITC Secure publishes broad MXDR components, including endpoint, identity, Office 365, cloud apps, storage, vulnerability management and OT. Buyers should confirm which components are included in their quote.. Public pages do not define default response authority, so containment permissions and approval rules should be written into the contract.. Incident response is listed as a separate service, so buyers should confirm what is included in MXDR versus a separate incident-response engagement. | Four MDR variants (Resolute, CrowdStrike, Microsoft, OT) with different pricing. Clarify which product fits before quoting.. DFIR beyond containment is a separate paid engagement, not included in base MDR. OT/ICS coverage requires the dedicated MDR for OT variant, priced separately. No public pricing at all. Enterprise positioning suggests premium cost. |
| Data portability | Partial | Partial |
| Contract terms | Custom, MXDR powered by Pulse, Managed services, Incident Response | Custom enterprise agreements |
| Channels | PortalEmailPhone | SlackPortalPhoneEmail |
| Data access | Dashboards | Full query access |
| Dedicated analyst | – | ✓ |
| SOC regions | EuropeNorth America | |
| Onboarding | Not published. ITC Secure publishes security engineering and SOC onboarding as a build-and-deploy service, but no standard MXDR implementation duration was found. | Weeks. Starts with a business context assessment covering strategy, risk exposure, and likely threats. |
| Industry focus | Not published | Critical InfrastructureEnergy & UtilitiesFinancial ServicesHealthcareGovernmentManufacturing (OT/ICS) |
| MTTD | Not published | Not published as a specific number |
| MTTR | Not published | Less than 15 minutes on high-severity incidents (vendor-published, not independently validated) |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on ITC Secure's Microsoft focus, Microsoft Verified Managed XDR status, Pulse portal, long managed-service history and broad MXDR service components. Buyers should validate pricing, response authority, SOC operating model and exact component inclusion directly. | Well-recognized by analysts (Gartner 8 years running, Forrester Strong Performer, Bloor Champion) but almost invisible in community channels. Zero meaningful reviews on G2 or PeerSpot, no Reddit discussion. Enterprise and critical infrastructure buyers don't post much, which leaves a validation gap. |
| Compliance | ISO 27001Cyber Essentials PlusISO/IEC 20000-1 | ISO 27001:2022ISO 27017:2015ISO 27018:2019SOC 2 Type IICyber Essentials (UK)UK G-Cloud |
| Certifications | Microsoft Verified Managed XDRMicrosoft Solutions Partner in SecurityMicrosoft Solutions Partner in Modern WorkMicrosoft Solutions Partner in Infrastructure AzureMicrosoft Intelligent Security AssociationCyber Essentials PlusISO/IEC 20000-1ISO/IEC 27001Great Place to Work Certification | ISO 27001:2022 (certified since 2015)ISO 27017:2015 (certified since 2022)ISO 27018:2019 (certified since 2022)SOC 2 Type II (AICPA)Cyber Essentials (UK government scheme)UK G-Cloud (certified cloud security provider)Microsoft Solutions Partner (Security)Google Cloud Partner (MSSP)FIRST Membership (Forum of Incident Response and Security Teams) |
| Founded | – | 2012 |
| Data retention | Not published. ITC Secure says Pulse provides visibility into customer security posture, activities, incident trends, Microsoft license consumption and service metrics. No standard public MXDR log-retention period or data-residency term was found. | 12 months hot data. Unlimited ingestion, priced per endpoint rather than by data volume. |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between ITC Secure and Kudelski Security?
ITC Secure is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Kudelski Security is a Pure-play MDR that is technology-agnostic (works with your existing tools). ITC Secure covers 3 attack surfaces in base pricing vs. 5 for Kudelski Security.
How do ITC Secure and Kudelski Security differ in response capabilities?
ITC Secure supports 0 autonomous actions (none) and approval is configurable. Kudelski Security supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable.
How does ITC Secure pricing compare to Kudelski Security?
ITC Secure pricing: Not published. Kudelski Security pricing: Not publicly disclosed. Forrester TEI study (Feb 2024) modeled $22.4M in benefits vs $6.4M costs over 3 years for a composite organization.. Watch for with ITC Secure: Public pages do not publish MXDR pricing, contract minimums or service-credit language.; The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. Watch for with Kudelski Security: Four MDR variants (Resolute, CrowdStrike, Microsoft, OT) with different pricing. Clarify which product fits before quoting.; DFIR beyond containment is a separate paid engagement, not included in base MDR.
Should I choose ITC Secure or Kudelski Security?
Choose ITC Secure if: microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform. Choose Kudelski Security if: mid-market and enterprise teams with existing EDR/SIEM who want a technology-agnostic MDR layer, not a rip-and-replace. ITC Secure is not ideal for buyers that need public MDR pricing before sales. Kudelski Security is not ideal for sMBs or budget-conscious buyers. No public pricing and enterprise positioning signals premium cost..
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.