Innofactor MDRaaS vs Proficio
Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. Proficio is a Pure-play MDR that works with your existing tools. Innofactor MDRaaS targets SMB, Mid-market, and Enterprise organizations; Proficio serves SMB, Mid-market, and Enterprise. Innofactor MDRaaS includes 1 attack surfaces in base pricing (Cloud), compared to 2 for Proficio (Endpoint, Network).
Buyer brief
Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. Proficio is a Pure-play MDR that works with your existing tools. Innofactor MDRaaS targets SMB, Mid-market, and Enterprise organizations; Proficio serves SMB, Mid-market, and Enterprise. Innofactor MDRaaS includes 1 attack surfaces in base pricing (Cloud), compared to 2 for Proficio (Endpoint, Network).
Innofactor MDRaaS (Microsoft-ecosystem) and Proficio (Pure-play MDR) serve different buyer profiles. Your decision depends on whether you prioritize Innofactor MDRaaS's innofactor mdraas fits microsoft-heavy nordic buyers that want sentinel-based monitoring while ke... or Proficio's the core differentiator is siem flexibility: proficio works with your existing siem or hosts one ....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Nordic buyers already committed to Microsoft Azure and Sentinel | Mid-market organizations with existing Splunk, Sentinel, or Elastic wanting managed detection without rip-and-replace |
| Price | Custom quote | Not published |
| Response authority | 0/6 actions · Approval required | 6/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Full query access | Full query access |
| Warranty | None listed | None listed |
- Best fit
- Nordic buyers already committed to Microsoft Azure and Sentinel
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- Mid-market organizations with existing Splunk, Sentinel, or Elastic wanting managed detection without rip-and-replace
- Price
- Not published
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
›› Detailed comparison
| FIELD | Innofactor MDRaaSTECH-AGNOSTIC | ProficioTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender | CrowdStrike |
| SIEM integrations | Microsoft Sentinel | SplunkElasticProficio-hosted SIEM Microsoft Sentinel |
| Coverage | EPEndpoint: Optional add-onCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: Optional add-onOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: LimitedSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Not covered |
| ›› Response | ||
| Response type | Guided Response | Active Remediation |
| Approval policy | Approval Required | Configurable |
| Response actions | Alert and notify only | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | Separate | Separate |
| ›› Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | + Optional | ✓ Included |
| Cloud workloads | ✓ Included | + Optional |
| Identity | ~ Limited | ~ Limited |
| SaaS apps | Not offered | + Optional |
| Network | + Optional | ✓ Included |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Tiered custom quote. Innofactor publishes Basic, Standard and Advanced MDRaaS tiers, each marked ask for pricing. | Custom pricing. SOC-as-a-Service model based on log volume and scope. |
| Hidden cost warnings | Tier1 and Tier2 cover regular business hours, not 24/7.. Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Public pages do not publish named response actions or response SLAs.. Customers keep ownership of logs and incidents, so internal responsibility for mitigation should be clear before signing. | Base ProSOC MDR is monitoring and alerting only. Automated containment (Active Defense) is a separate paid add-on, so budget accordingly.. Log volume directly affects pricing. If your environment grows or you add new log sources, expect cost increases.. Custom SIEM use case development and detection rule tuning may be billed separately from the base contract.. Endpoint-specific MDR (MEDR) is a separate product from log-based MDR. Clarify which you are being quoted for. |
| Data portability | Full | Partial |
| Contract terms | Tier1 Basic, Tier2 Standard, Tier3 Advanced, Custom | Annual, Multi-year |
| Channels | EmailPhonePortal | EmailPortalPhone |
| Data access | Full query access | Full query access |
| Dedicated analyst | – | ✓ |
| SOC regions | Europe | North AmericaEuropeAsia-Pacific |
| Onboarding | Innofactor says the core infrastructure resides in the customer's Azure cloud environment and needs no on-premises infrastructure. It describes deployment as rapid and light, but does not publish a standard onboarding duration. | Typically 30 days |
| Industry focus | Public SectorFinancial ServicesTechnology | Financial ServicesHealthcareManufacturingGovernmentTechnology |
| MTTD | Not published | <20 minutes (2024 outcomes report) |
| MTTR | Not published | <5 minutes with Active Defense (add-on). Active Defense is not included in base ProSOC MDR. |
| Community view | Innofactor has limited MDR-specific public review volume. The public buyer case rests on Nordic Microsoft expertise, Sentinel in the customer's Azure environment, tiered service levels and clear customer control of logs and incidents. Buyers should validate response authority, total licensing cost, add-on scope and Tier3 operating model before signing. | Too few public reviews to draw strong conclusions. Gartner Peer Insights shows 3.8/5 from only 8 reviews. No G2 or PeerSpot reviews. Gartner Market Guide representative vendor since 2017, which signals analyst recognition, but buyer feedback is almost nonexistent online. |
| Compliance | ISO 27001ISO 9001ISO 13485AQAP-2110ISO 14001 | SOC 2 Type IIISO 27001:2013HIPAAGDPRPCI DSSGLBA/FFIECNIST Framework |
| Certifications | ISO 9001:2015ISO 13485:2016ISO/IEC 27001:2022AQAP-2110ISO 14001:2015Microsoft Solution Partner designationsMicrosoft Advanced Specializations | SOC 2 Type IIISO 27001:2013Singapore MSSP Certified SOC |
| Founded | 2000 | 2010 |
| Data retention | Not published as a standard MDR retention period. Innofactor says logs and incidents remain in the customer's own Azure environment. | Up to 12 months log retention |
| API available | – | ✓ |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Innofactor MDRaaS and Proficio?
Innofactor MDRaaS is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Proficio is a Pure-play MDR that is technology-agnostic (works with your existing tools). Innofactor MDRaaS covers 1 attack surfaces in base pricing vs. 2 for Proficio.
How do Innofactor MDRaaS and Proficio differ in response capabilities?
Innofactor MDRaaS supports 0 autonomous actions (none) and requires approval before acting. Proficio supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable.
How does Innofactor MDRaaS pricing compare to Proficio?
Innofactor MDRaaS pricing: Not published. Proficio pricing: Custom-quoted pricing. Watch for with Innofactor MDRaaS: Tier1 and Tier2 cover regular business hours, not 24/7.; Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Watch for with Proficio: Base ProSOC MDR is monitoring and alerting only. Automated containment (Active Defense) is a separate paid add-on, so budget accordingly.; Log volume directly affects pricing. If your environment grows or you add new log sources, expect cost increases..
Should I choose Innofactor MDRaaS or Proficio?
Choose Innofactor MDRaaS if: nordic buyers already committed to Microsoft Azure and Sentinel. Choose Proficio if: mid-market organizations with existing Splunk, Sentinel, or Elastic wanting managed detection without rip-and-replace. Innofactor MDRaaS is not ideal for buyers that need public MDR pricing or response SLAs before sales engagement. Proficio is not ideal for organizations expecting automated response in base pricing (Active Defense is a paid add-on).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.