Huntress vs Sophos
Buyer brief
Updated 2026-03-09
Both serve SMBs, both require their own endpoint agent and both provide dashboard-level data access without raw query capability. If you're a small business comparing these two, the question is really about what's included in the price.
Sophos MDR Complete bundles unlimited incident response, a contractual 60-minute SLA for high-severity cases and a $1M breach warranty. Huntress includes none of those and recommends third-party IR firms for complex incidents. In the 2025 MITRE ATT&CK evaluation, Sophos detected 100% of adversary sub-steps. Huntress hasn't participated in MITRE evaluations but publishes sub-1% false positive rates and 8-minute average MTTR.
Huntress costs less and deploys faster, with the agent installing in under 30 minutes using pre-built RMM scripts and MSPs managing multiple clients from a single multi-tenant portal. Sophos onboarding takes weeks. Sophos covers more attack surfaces natively, with endpoint, cloud, SaaS, identity and network all included and limited OT/ICS monitoring. Huntress covers endpoints in the base product with identity (M365), SIEM and training as separate add-on products.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | MSPs wanting a channel-first MDR partner with multi-tenant management and volume pricing | Existing Sophos endpoint or firewall customers adding managed services on their existing platform |
| Price | Managed EDR estimate: ~$2.50-$3.50/endpoint/mo | Custom quote |
| Response authority | 5/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Requires own platform | Requires own platform |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | $1,000,000 |
- Best fit
- MSPs wanting a channel-first MDR partner with multi-tenant management and volume pricing
- Price
- Managed EDR estimate: ~$2.50-$3.50/endpoint/mo
- Response authority
- 5/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Existing Sophos endpoint or firewall customers adding managed services on their existing platform
- Price
- Custom quote
- Response authority
- 6/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- $1,000,000
›› Detailed comparison
| FIELD | HuntressPLATFORM | SophosPLATFORM |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market | SMB, Mid-market, Enterprise |
| Sentiment | Very Positive | Very Positive |
| ›› Your stack | ||
| Approach | Requires their platform | Requires their platform |
| EDR integrations | Huntress AgentCrowdStrike FalconCisco Secure Endpoint Microsoft Defender, SentinelOne | Sophos EndpointCrowdStrikeCarbon Black Microsoft Defender, SentinelOne |
| SIEM integrations | Huntress Managed SIEM | Sophos Central SIEM integration via API |
| Coverage | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: Optional add-onOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Limited |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantine | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | Separate | ✓ Included |
| ›› Cost | ||
| Price range | Estimated ~$2.50-$3.50/endpoint/month for EDR (community-reported). Not officially published. Volume discounts decrease price. | Custom quote required. Tiered pricing bands based on organization size. Starting price not publicly disclosed. |
| Minimum seats | 50 | None |
| Breach warranty | – | $1,000,000 |
| ›› More details | ||
| Requires own agent | Yes | Yes |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | + Optional | ✓ Included |
| Identity | + Optional | ✓ Included |
| SaaS apps | + Optional | ✓ Included |
| Network | + Optional | ✓ Included |
| OT/ICS | Not offered | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | ≤1 hour |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-endpoint (EDR), per-identity (ITDR), per-data-source (SIEM). Volume discounts for MSPs. | Per-user and per-server pricing. Two tiers: MDR Essentials (monitoring and basic response) and MDR Complete (full IR and breach warranty). |
| Hidden cost warnings | 50-endpoint minimum for standard plan, under 50 requires sales engagement. Each product (EDR, ITDR, SIEM, SAT) priced separately, full stack costs add up. Managed SIEM priced per data source with pooled data allocation, overages possible. Pricing not publicly published, requires sales engagement. No breach warranty | MDR Essentials does NOT include full incident response or breach warranty, requires MDR Complete upgrade. Linux server protection requires separate Sophos Workload Protection subscription. Post-Secureworks acquisition (Feb 2025): unclear if Sophos MDR and Taegis MDR will merge or remain separate products. Breach warranty limited to ONE claim total across all subscriptions, not per-incident |
| Data portability | Partial | Partial |
| Contract terms | Annual, Monthly | Annual, Multi-year |
| Channels | EmailPortalPhone | EmailPortalPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | ✓ |
| SOC regions | North AmericaEuropeAsia-Pacific | North AmericaEuropeAsia-Pacific |
| Onboarding | Agent deploys in under 30 minutes and appears in portal within ~15 minutes of install. Pre-built deployment scripts for RMM tools. | Weeks, varies by environment size and integration scope |
| Industry focus | MSP/MSSP ChannelHealthcareFinancial ServicesLegalEducationGovernment (Local/State)Manufacturing | ManufacturingHealthcareFinancial ServicesRetailTechnology |
| MTTD | Not separately published | Not published |
| MTTR | 8 minutes average for Managed EDR, 3 minutes average for Managed ITDR (M365) | Sophos reports a 38-minute average case closure time. The MDR service description defines a 60-minute response-time SLA for 90% of High Severity Cases, with eligibility timing and service-credit limits. |
| Community view | Rated 4.8/5 on G2 from 1,086 reviews and 9.4/10 on PeerSpot. MSPs consistently recommend Huntress for SMB environments, though reporting, API access, and the lack of breach warranty draw criticism. | G2: #1 overall MDR for 14 consecutive report cycles, 1,543 reviews, 95% satisfaction. Gartner Peer Insights: 2026 Customers' Choice for Endpoint Protection (4.9/5). MITRE ATT&CK 2025: 100% detection coverage. Praised for integration breadth and MDR Complete's all-in pricing. Recurring complaints about technical support responsiveness and endpoint agent resource usage. |
| Compliance | SOC 2 Type IGDPRCCPA | SOC 2 Type IIISO 27001:2022ISO 27017:2015ISO 27018:2019PCI DSS v4.0GDPRHIPAAHITRUST CSF |
| Certifications | SOC 2 Type I (Security, Availability, Confidentiality)CVE Numbering Authority (CNA) | SOC 2 Type IIISO 27001:2022ISO 27017:2015ISO 27018:2019PCI DSS v4.0 |
| Founded | 2015 | 1985 |
| Data retention | Managed SIEM: 1 year default (1 month active + 11 months cold). Extended add-on: 90 days active + up to 7 years cold. Logs are immutable. 30-day post-term retention for data migration. | 90 days standard, 1-year extended available as add-on |
| API available | ✓ | ✓ |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between Huntress and Sophos?
Huntress is a MSP-channel that is platform-native (requires their own security stack). Sophos is a Platform vendor that is platform-native (requires their own security stack). SLA commitments differ: Huntress offers Not disclosed, Sophos offers ≤1 hour. Huntress covers 1 attack surfaces in base pricing vs. 5 for Sophos.
How do Huntress and Sophos differ in response capabilities?
Huntress supports 5 autonomous actions (account disable, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Sophos supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Incident response is not included with Huntress and included with Sophos.
How does Huntress pricing compare to Sophos?
Huntress pricing: Estimated ~$2.50-$3.50/endpoint/month for EDR (community-reported). Not officially published. Volume discounts decrease price. (50-seat minimum). Sophos pricing: Custom quote required. Tiered pricing bands based on organization size. Starting price not publicly disclosed.. Watch for with Huntress: 50-endpoint minimum for standard plan, under 50 requires sales engagement; Each product (EDR, ITDR, SIEM, SAT) priced separately, full stack costs add up. Watch for with Sophos: MDR Essentials does NOT include full incident response or breach warranty, requires MDR Complete upgrade; Linux server protection requires separate Sophos Workload Protection subscription.
Should I choose Huntress or Sophos?
Choose Huntress if: mSPs wanting a channel-first MDR partner with multi-tenant management and volume pricing. Choose Sophos if: existing Sophos endpoint or firewall customers adding managed services on their existing platform. Huntress is not ideal for enterprises needing deep SIEM integration with existing Splunk, Sentinel, or Chronicle. Sophos is not ideal for organizations needing raw telemetry query access (Sophos Central provides dashboards only).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.