Huntress vs ITC Secure
Huntress is a MSP-channel that requires its own security platform. ITC Secure is a Microsoft-ecosystem that works with your existing tools. Huntress targets SMB and Mid-market organizations; ITC Secure serves Mid-market and Enterprise. Huntress includes 1 attack surfaces in base pricing (Endpoint), compared to 3 for ITC Secure (Endpoint, SaaS, Identity).
Buyer brief
Huntress is a MSP-channel that requires its own security platform. ITC Secure is a Microsoft-ecosystem that works with your existing tools. Huntress targets SMB and Mid-market organizations; ITC Secure serves Mid-market and Enterprise. Huntress includes 1 attack surfaces in base pricing (Endpoint), compared to 3 for ITC Secure (Endpoint, SaaS, Identity).
Huntress is the choice if you want a single-vendor stack with deep integration. ITC Secure is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | MSPs wanting a channel-first MDR partner with multi-tenant management and volume pricing | Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform |
| Price | Managed EDR estimate: ~$2.50-$3.50/endpoint/mo | Custom quote |
| Response authority | 5/6 actions · Configurable | 0/6 actions · Configurable |
| Stack | Requires own platform | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- MSPs wanting a channel-first MDR partner with multi-tenant management and volume pricing
- Price
- Managed EDR estimate: ~$2.50-$3.50/endpoint/mo
- Response authority
- 5/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform
- Price
- Custom quote
- Response authority
- 0/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | HuntressPLATFORM | ITC SecureTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market | Mid-market, Enterprise |
| Sentiment | Very Positive | Mixed |
| Your stack | ||
| Approach | Requires their platform | Works with your tools |
| EDR integrations | Huntress AgentCrowdStrike FalconSentinelOneCisco Secure Endpoint Microsoft Defender | Microsoft Defender |
| SIEM integrations | Huntress Managed SIEM | Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: Optional add-onOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantine | Alert and notify only |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Estimated ~$2.50-$3.50/endpoint/month for EDR (community-reported). Not officially published. Volume discounts decrease price. | Not published |
| Minimum seats | 50 | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | Yes | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | + Optional | ~ Limited |
| Identity | + Optional | ✓ Included |
| SaaS apps | + Optional | ✓ Included |
| Network | + Optional | ~ Limited |
| OT/ICS | Not offered | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-endpoint (EDR), per-identity (ITDR), per-data-source (SIEM). Volume discounts for MSPs. | Custom quote. ITC Secure does not publish MXDR powered by Pulse package pricing. |
| Hidden cost warnings | 50-endpoint minimum for standard plan, under 50 requires sales engagement. Each product (EDR, ITDR, SIEM, SAT) priced separately, full stack costs add up. Managed SIEM priced per data source with pooled data allocation, overages possible. Pricing not publicly published, requires sales engagement. No breach warranty | Public pages do not publish MXDR pricing, contract minimums or service-credit language.. The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. ITC Secure publishes broad MXDR components, including endpoint, identity, Office 365, cloud apps, storage, vulnerability management and OT. Buyers should confirm which components are included in their quote.. Public pages do not define default response authority, so containment permissions and approval rules should be written into the contract.. Incident response is listed as a separate service, so buyers should confirm what is included in MXDR versus a separate incident-response engagement. |
| Data portability | Partial | Partial |
| Contract terms | Annual, Monthly | Custom, MXDR powered by Pulse, Managed services, Incident Response |
| Channels | EmailPortalPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | North AmericaEuropeAsia-Pacific | |
| Onboarding | Agent deploys in under 30 minutes and appears in portal within ~15 minutes of install. Pre-built deployment scripts for RMM tools. | Not published. ITC Secure publishes security engineering and SOC onboarding as a build-and-deploy service, but no standard MXDR implementation duration was found. |
| Industry focus | MSP/MSSP ChannelHealthcareFinancial ServicesLegalEducationGovernment (Local/State)Manufacturing | Not published |
| MTTD | Not separately published | Not published |
| MTTR | 8 minutes average for Managed EDR, 3 minutes average for Managed ITDR (M365) | Not published |
| Community view | Rated 4.8/5 on G2 from 1,086 reviews and 9.4/10 on PeerSpot. MSPs consistently recommend Huntress for SMB environments, though reporting, API access, and the lack of breach warranty draw criticism. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on ITC Secure's Microsoft focus, Microsoft Verified Managed XDR status, Pulse portal, long managed-service history and broad MXDR service components. Buyers should validate pricing, response authority, SOC operating model and exact component inclusion directly. |
| Compliance | SOC 2 Type IGDPRCCPA | ISO 27001Cyber Essentials PlusISO/IEC 20000-1 |
| Certifications | SOC 2 Type I (Security, Availability, Confidentiality)CVE Numbering Authority (CNA) | Microsoft Verified Managed XDRMicrosoft Solutions Partner in SecurityMicrosoft Solutions Partner in Modern WorkMicrosoft Solutions Partner in Infrastructure AzureMicrosoft Intelligent Security AssociationCyber Essentials PlusISO/IEC 20000-1ISO/IEC 27001Great Place to Work Certification |
| Founded | 2015 | – |
| Data retention | Managed SIEM: 1 year default (1 month active + 11 months cold). Extended add-on: 90 days active + up to 7 years cold. Logs are immutable. 30-day post-term retention for data migration. | Not published. ITC Secure says Pulse provides visibility into customer security posture, activities, incident trends, Microsoft license consumption and service metrics. No standard public MXDR log-retention period or data-residency term was found. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Huntress and ITC Secure?
Huntress is a MSP-channel that is platform-native (requires their own security stack). ITC Secure is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Huntress covers 1 attack surfaces in base pricing vs. 3 for ITC Secure.
How do Huntress and ITC Secure differ in response capabilities?
Huntress supports 5 autonomous actions (account disable, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. ITC Secure supports 0 autonomous actions (none) and approval is configurable.
How does Huntress pricing compare to ITC Secure?
Huntress pricing: Estimated ~$2.50-$3.50/endpoint/month for EDR (community-reported). Not officially published. Volume discounts decrease price. (50-seat minimum). ITC Secure pricing: Not published. Watch for with Huntress: 50-endpoint minimum for standard plan, under 50 requires sales engagement; Each product (EDR, ITDR, SIEM, SAT) priced separately, full stack costs add up. Watch for with ITC Secure: Public pages do not publish MXDR pricing, contract minimums or service-credit language.; The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison..
Should I choose Huntress or ITC Secure?
Choose Huntress if: mSPs wanting a channel-first MDR partner with multi-tenant management and volume pricing. Choose ITC Secure if: microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform. Huntress is not ideal for enterprises needing deep SIEM integration with existing Splunk, Sentinel, or Chronicle. ITC Secure is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.