Help AG vs Tesorion
Help AG and Tesorion are both Services firms that work with your existing tools. Help AG targets Mid-market and Enterprise organizations, while Tesorion serves Mid-market and Enterprise. Help AG includes 0 attack surfaces in base pricing (), compared to 4 for Tesorion (Endpoint, Cloud, Identity, Network).
Buyer brief
Help AG and Tesorion are both Services firms that work with your existing tools. Help AG targets Mid-market and Enterprise organizations, while Tesorion serves Mid-market and Enterprise. Help AG includes 0 attack surfaces in base pricing (), compared to 4 for Tesorion (Endpoint, Cloud, Identity, Network).
Tesorion offers broader coverage (4 surfaces vs. 0). Help AG may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs | Dutch organisations that want MDR from a Netherlands-based cybersecurity services firm |
| Price | Custom quote | Custom quote |
| Response authority | 1/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Reports only | Reports only |
| Warranty | None listed | None listed |
- Best fit
- Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
- Best fit
- Dutch organisations that want MDR from a Netherlands-based cybersecurity services firm
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | Help AGTECH-AGNOSTIC | TesorionTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | None listed | SentinelOneCustomer endpoint telemetry |
| SIEM integrations | None listed | None listed |
| Coverage | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | Custom playbooks |
| IR included | ✓ Included | Separate |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | ~ Limited | ~ Limited |
| Network | ~ Limited | ✓ Included |
| OT/ICS | ~ Limited | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Help AG does not publish MDR package pricing. | Custom quote. Tesorion does not publish MDR package pricing. |
| Hidden cost warnings | Public pages do not publish MDR pricing, contract minimums or service-credit language.. The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture.. Response Automation-as-a-Service is named separately, so containment actions, permissions and cost should be written into the quote.. Help AG lists a broad cybersecurity portfolio around MDR, so buyers should separate included MDR scope from SecOps, CTEM, DFIR, advisory and cloud-security projects.. Public pages cite MTTD and MTTR improvement without figures, so buyers should ask for contractual metrics rather than relying on marketing claims. | Public pages do not publish response SLAs or named default response actions.. The public MDR page says mitigation is immediate where possible, but does not specify what Tesorion can do without customer approval.. T-CERT incident response is prominent, but buyers should confirm whether IR hours are included in MDR or sold separately.. Tesorion lists broad coverage across domains, so buyers should confirm which monitored sources are included in base MDR. |
| Data portability | Partial | Partial |
| Contract terms | Custom, Managed Detection and Response, Response Automation-as-a-Service, Digital Forensics and Incident Response | Custom |
| Channels | EmailPhone | |
| Data access | Reports only | Reports only |
| Dedicated analyst | – | – |
| SOC regions | Middle East | Europe |
| Onboarding | Not published. Help AG says Unicorn supports rapid deployment of threat detection content and playbooks, but no standard MDR onboarding duration was found. | Tesorion says MDR use cases are tailored per organisation and linked to mitigating measures. No standard public onboarding duration was found. |
| Industry focus | GovernmentCritical InfrastructureEnterprise | Financial ServicesHealthcarePublic SectorManufacturingCritical InfrastructureTechnologyProfessional Services |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Help AG's Middle East focus, e& enterprise ownership, sovereign UAE and KSA SOCs, 800+ certified experts, response automation, threat hunting and DFIR integration. Buyers should validate pricing, exact response authority, SLA figures and data-residency terms directly. | Tesorion has limited MDR-specific public review volume. The public buyer case rests on Dutch delivery, T-SOC operations, XDR and SOAR correlation, threat intelligence and nearby T-CERT incident response. Buyers should validate pricing, response authority, included source scope and whether T-CERT support is included before signing. |
| Compliance | ISO 27001ISO 22301ISO 20000-1ISO 27035-2NCASAMADESC | ISO 27001NEN 7510NIS2DORABIO |
| Certifications | ISO-certified sovereign SOCsISO 27001:2022ISO 22301:2019ISO 20000-1:2018ISO 27035-2:2023SOC CMM Level 3CREST-certified DFIR | ISO 27001NEN 7510 |
| Founded | 2005 | 2018 |
| Data retention | Help AG says MDR services are fully delivered within the region and aligned with data-residency and regulatory requirements. No standard public MDR log-retention period was found. | Not published as a standard MDR retention period. |
| API available | – | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Help AG and Tesorion?
Help AG is a Services firm that is technology-agnostic (works with your existing tools). Tesorion is a Services firm that is technology-agnostic (works with your existing tools). Help AG covers 0 attack surfaces in base pricing vs. 4 for Tesorion.
How do Help AG and Tesorion differ in response capabilities?
Help AG supports 1 autonomous actions (custom playbooks) and approval is configurable. Tesorion supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is included with Help AG and not included with Tesorion.
How does Help AG pricing compare to Tesorion?
Help AG pricing: Not published. Tesorion pricing: Not published. Watch for with Help AG: Public pages do not publish MDR pricing, contract minimums or service-credit language.; The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture.. Watch for with Tesorion: Public pages do not publish response SLAs or named default response actions.; The public MDR page says mitigation is immediate where possible, but does not specify what Tesorion can do without customer approval..
Should I choose Help AG or Tesorion?
Choose Help AG if: middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs. Choose Tesorion if: dutch organisations that want MDR from a Netherlands-based cybersecurity services firm. Help AG is not ideal for buyers that need public MDR pricing before sales. Tesorion is not ideal for buyers that need public MDR pricing or contractual response SLAs before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.