Help AG vs Orange Cyberdefense
Help AG and Orange Cyberdefense are both Services firms that work with your existing tools. Help AG targets Mid-market and Enterprise organizations, while Orange Cyberdefense serves Mid-market and Enterprise. Help AG includes 0 attack surfaces in base pricing (), compared to 5 for Orange Cyberdefense (Endpoint, Cloud, SaaS, Identity, Network).
Buyer brief
Help AG and Orange Cyberdefense are both Services firms that work with your existing tools. Help AG targets Mid-market and Enterprise organizations, while Orange Cyberdefense serves Mid-market and Enterprise. Help AG includes 0 attack surfaces in base pricing (), compared to 5 for Orange Cyberdefense (Endpoint, Cloud, SaaS, Identity, Network).
Orange Cyberdefense offers broader coverage (5 surfaces vs. 0). Help AG may suit teams that need depth over breadth.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs | Large European enterprises needing ANSSI, CREST, or NATO-accredited MDR with local SOC presence |
| Price | Custom quote | Azure package: EUR 3,300/mo for 300 users |
| Response authority | 1/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Reports only | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
- Best fit
- Large European enterprises needing ANSSI, CREST, or NATO-accredited MDR with local SOC presence
- Price
- Azure package: EUR 3,300/mo for 300 users
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | Help AGTECH-AGNOSTIC | Orange CyberdefenseTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | None listed | Microsoft DefenderPalo Alto Cortex |
| SIEM integrations | None listed | Microsoft SentinelPalo Alto Cortex XSIAM |
| Coverage | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Limited | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | ✓ Included | Separate |
| Cost | ||
| Price range | Not published | Azure Marketplace: Managed Threat Detection [XDR] for Defender Endpoint P2: 3,300 EUR/month for 300 users. Managed Threat Detection [log] for Sentinel: 16,500 EUR/month up to 50 GB/day. Third-party estimate: avg ~$37K/year, max ~$100K/year. |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | ~ Limited | ✓ Included |
| SaaS apps | ~ Limited | ✓ Included |
| Network | ~ Limited | ✓ Included |
| OT/ICS | ~ Limited | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote. Help AG does not publish MDR package pricing. | Enterprise custom pricing. Some SKUs listed on Azure Marketplace with fixed monthly rates. |
| Hidden cost warnings | Public pages do not publish MDR pricing, contract minimums or service-credit language.. The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture.. Response Automation-as-a-Service is named separately, so containment actions, permissions and cost should be written into the quote.. Help AG lists a broad cybersecurity portfolio around MDR, so buyers should separate included MDR scope from SecOps, CTEM, DFIR, advisory and cloud-security projects.. Public pages cite MTTD and MTTR improvement without figures, so buyers should ask for contractual metrics rather than relying on marketing claims. | Core MDR platforms are Microsoft Defender or Palo Alto Cortex, licensing costs are separate. Multiple add-on services (threat intelligence, cybercrime monitoring, brand protection) add up. Non-European buyers may find fewer local SOC analysts and slower regional support outside EMEA hours. No published rate card or minimum seat count, making it hard to budget without a sales conversation. Sentinel consumption costs (if using Microsoft platform) are separate |
| Data portability | Partial | Partial |
| Contract terms | Custom, Managed Detection and Response, Response Automation-as-a-Service, Digital Forensics and Incident Response | Annual, Multi-year enterprise agreements |
| Channels | PortalPhone | |
| Data access | Reports only | Dashboards |
| Dedicated analyst | – | ✓ |
| SOC regions | Middle East | EuropeNorth AmericaAfricaAsia-Pacific |
| Onboarding | Not published. Help AG says Unicorn supports rapid deployment of threat detection content and playbooks, but no standard MDR onboarding duration was found. | Not publicly specified. Expect enterprise-scale timelines. |
| Industry focus | GovernmentCritical InfrastructureEnterprise | Financial ServicesHealthcareRetail/DistributionEnergyTransportGovernment/Public SectorIndustrial/OTManufacturing |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Help AG's Middle East focus, e& enterprise ownership, sovereign UAE and KSA SOCs, 800+ certified experts, response automation, threat hunting and DFIR integration. Buyers should validate pricing, exact response authority, SLA figures and data-residency terms directly. | Strong analyst recognition: Forrester Strong Performer for MDR Europe (Q3 2025), IDC MarketScape European MDR Leader (2024). Zero practitioner reviews found on G2, PeerSpot, or Reddit, which makes independent validation impossible. |
| Compliance | ISO 27001ISO 22301ISO 20000-1ISO 27035-2NCASAMADESC | SOC 2 Type 2PCI DSS (QSA and ASV)ANSSI (French national cybersecurity agency)CRESTNATO Security Accreditation |
| Certifications | ISO-certified sovereign SOCsISO 27001:2022ISO 22301:2019ISO 20000-1:2018ISO 27035-2:2023SOC CMM Level 3CREST-certified DFIR | SOC 2 Type 2PCI DSS QSA (Qualified Security Assessor)PCI DSS ASV (Approved Scanning Vendor)ANSSI PASSI RGS/LPM, PDIS LPM, PRISCREST (international infosec accreditation)FIRST MembershipNATO Security AccreditationTF-CSIRT (European task force)Europol PartnershipMicrosoft Solutions Partner (Security, Azure) |
| Founded | 2005 | 2014 |
| Data retention | Help AG says MDR services are fully delivered within the region and aligned with data-residency and regulatory requirements. No standard public MDR log-retention period was found. | Not publicly specified |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Help AG and Orange Cyberdefense?
Help AG is a Services firm that is technology-agnostic (works with your existing tools). Orange Cyberdefense is a Services firm that is technology-agnostic (works with your existing tools). Help AG covers 0 attack surfaces in base pricing vs. 5 for Orange Cyberdefense.
How do Help AG and Orange Cyberdefense differ in response capabilities?
Help AG supports 1 autonomous actions (custom playbooks) and approval is configurable. Orange Cyberdefense supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Incident response is included with Help AG and not included with Orange Cyberdefense.
How does Help AG pricing compare to Orange Cyberdefense?
Help AG pricing: Not published. Orange Cyberdefense pricing: Azure Marketplace: Managed Threat Detection [XDR] for Defender Endpoint P2: 3,300 EUR/month for 300 users. Managed Threat Detection [log] for Sentinel: 16,500 EUR/month up to 50 GB/day. Third-party estimate: avg ~$37K/year, max ~$100K/year.. Watch for with Help AG: Public pages do not publish MDR pricing, contract minimums or service-credit language.; The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture.. Watch for with Orange Cyberdefense: Core MDR platforms are Microsoft Defender or Palo Alto Cortex, licensing costs are separate; Multiple add-on services (threat intelligence, cybercrime monitoring, brand protection) add up.
Should I choose Help AG or Orange Cyberdefense?
Choose Help AG if: middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs. Choose Orange Cyberdefense if: large European enterprises needing ANSSI, CREST, or NATO-accredited MDR with local SOC presence. Help AG is not ideal for buyers that need public MDR pricing before sales. Orange Cyberdefense is not ideal for sMBs or cost-sensitive buyers, as pricing is enterprise-tier with no public rate cards.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.