GoSecure vs Sapphire
GoSecure is a Pure-play MDR that requires its own security platform. Sapphire is a Services firm that works with your existing tools. GoSecure targets Mid-market and Enterprise organizations; Sapphire serves SMB, Mid-market, and Enterprise. GoSecure includes 3 attack surfaces in base pricing (Endpoint, Identity, Network), compared to 4 for Sapphire (Endpoint, Cloud, SaaS, Network).
Buyer brief
GoSecure is a Pure-play MDR that requires its own security platform. Sapphire is a Services firm that works with your existing tools. GoSecure targets Mid-market and Enterprise organizations; Sapphire serves SMB, Mid-market, and Enterprise. GoSecure includes 3 attack surfaces in base pricing (Endpoint, Identity, Network), compared to 4 for Sapphire (Endpoint, Cloud, SaaS, Network).
GoSecure is the choice if you want a single-vendor stack with deep integration. Sapphire is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Government and financial services buyers who need DHS CDM APL listing and bilingual (English/French) support | UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC |
| Price | $13.99-16.99/endpoint/mo | Custom quote |
| Response authority | 6/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Requires own platform | Works with existing stack |
| Data access | Dashboards | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Government and financial services buyers who need DHS CDM APL listing and bilingual (English/French) support
- Price
- $13.99-16.99/endpoint/mo
- Response authority
- 6/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- UK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
›› Detailed comparison
| FIELD | GoSecurePLATFORM | SapphireTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| ›› Your stack | ||
| Approach | Requires their platform | Works with your tools |
| EDR integrations | GoSecure Titan EDR (native)ESETTrellixMicrosoft Defender XDR | EDR toolsMicrosoft technologies |
| SIEM integrations | FortiSIEMMicrosoft SentinelLogPoint | ExabeamSIEM tools |
| Coverage | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Optional add-on |
| ›› Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Custom playbooks |
| IR included | Separate | ✓ Included |
| ›› Cost | ||
| Price range | Vendor-published $13.99-16.99/endpoint/month for MDR Enterprise and MDR Elite tiers. Essentials and Complete pricing not disclosed. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | Yes | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ~ Limited | ✓ Included |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ~ Limited | ✓ Included |
| Network | ✓ Included | ✓ Included |
| OT/ICS | Not offered | + Optional |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-endpoint per-month subscription. Four tiers: Essentials, Enterprise, Elite, Complete. | Custom quote. Sapphire does not publish MDR package pricing. |
| Hidden cost warnings | Full MXDR requires the Titan EDR agent, so expect additional deployment effort if you are running a different EDR today. IR and DFIR are not included in any MDR tier. You will need a separate retainer for hands-on incident response.. Essentials and Complete tier pricing is not published. Only Enterprise ($13.99) and Elite ($16.99) are disclosed.. No SOC 2 or ISO 27001 certifications found publicly, which may create compliance hurdles during procurement | Public pages do not publish response SLAs or exact response-authority rules.. MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form.. The page publishes vendor-reported comparative metrics without independent methodology.. IR hours are included as standard, but buyers should confirm number of hours, coverage triggers and overage rates. |
| Data portability | Partial | Partial |
| Contract terms | Annual, Multi-year | Custom |
| Channels | PortalEmailPhone | PortalEmailPhone |
| Data access | Dashboards | Dashboards |
| Dedicated analyst | ✓ | – |
| SOC regions | North America | Europe |
| Onboarding | Not publicly disclosed. | Sapphire references onboarding and implementation that can be shorter than expected, but no standard public MDR onboarding timeline was found. |
| Industry focus | GovernmentFinancial ServicesManufacturing | Public SectorDefenceFinancial ServicesProfessional ServicesIndustrialsManufacturingOperational TechnologyHealthcare |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Almost no public peer reviews exist across any major platform. G2 has a single review at 3.0/5, Gartner Peer Insights has 2 EDR reviews, and PeerSpot shows no reviews. IDC MarketScape 2021 named GoSecure a Major Player, which is the strongest third-party validation available. Without meaningful peer feedback, buyers must rely heavily on vendor-provided references. | Sapphire has limited MDR-specific community review volume. The public buyer case is strongest for UK ownership, UK-based SOC delivery, CREST SOC accreditation and IT/OT services depth. Buyers should validate response authority, price, metrics and the exact split between MDR, MXDR, OT SOC and incident-response work. |
| Compliance | DHS CDM APL (Continuous Diagnostics and Mitigation Approved Products List) | ISO 27001NISTHIPAADORACyber Essentials PlusCRESTGDPRPCI DSS |
| Certifications | DHS CDM Approved Products List (via Carahsoft/SAP NS2 partnership) | CREST SOCCREST Penetration TestingCyber Essentials PlusISO 27001 |
| Founded | 2002 | 1996 |
| Data retention | Not publicly disclosed. | Not published as a standard MDR retention period. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between GoSecure and Sapphire?
GoSecure is a Pure-play MDR that is platform-native (requires their own security stack). Sapphire is a Services firm that is technology-agnostic (works with your existing tools). GoSecure covers 3 attack surfaces in base pricing vs. 4 for Sapphire.
How do GoSecure and Sapphire differ in response capabilities?
GoSecure supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Sapphire supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is not included with GoSecure and included with Sapphire.
How does GoSecure pricing compare to Sapphire?
GoSecure pricing: Vendor-published $13.99-16.99/endpoint/month for MDR Enterprise and MDR Elite tiers. Essentials and Complete pricing not disclosed.. Sapphire pricing: Not published. Watch for with GoSecure: Full MXDR requires the Titan EDR agent, so expect additional deployment effort if you are running a different EDR today; IR and DFIR are not included in any MDR tier. You will need a separate retainer for hands-on incident response.. Watch for with Sapphire: Public pages do not publish response SLAs or exact response-authority rules.; MDR, MXDR and OT SOC scope can differ materially, so buyers should define monitored surfaces in the order form..
Should I choose GoSecure or Sapphire?
Choose GoSecure if: government and financial services buyers who need DHS CDM APL listing and bilingual (English/French) support. Choose Sapphire if: uK organisations that want MDR from a UK-owned provider with a UK-based CREST-accredited SOC. GoSecure is not ideal for buyers who need independent peer reviews to validate an MDR provider before purchasing. Sapphire is not ideal for buyers that need public MDR pricing or contractual response SLAs before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.