GoSecure vs Help AG
GoSecure is a Pure-play MDR that requires its own security platform. Help AG is a Services firm that works with your existing tools. GoSecure targets Mid-market and Enterprise organizations; Help AG serves Mid-market and Enterprise. GoSecure includes 3 attack surfaces in base pricing (Endpoint, Identity, Network), compared to 0 for Help AG ().
Buyer brief
GoSecure is a Pure-play MDR that requires its own security platform. Help AG is a Services firm that works with your existing tools. GoSecure targets Mid-market and Enterprise organizations; Help AG serves Mid-market and Enterprise. GoSecure includes 3 attack surfaces in base pricing (Endpoint, Identity, Network), compared to 0 for Help AG ().
GoSecure is the choice if you want a single-vendor stack with deep integration. Help AG is better if you have existing tools and want flexibility.
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Government and financial services buyers who need DHS CDM APL listing and bilingual (English/French) support | Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs |
| Price | $13.99-16.99/endpoint/mo | Custom quote |
| Response authority | 6/6 actions · Configurable | 1/6 actions · Configurable |
| Stack | Requires own platform | Works with existing stack |
| Data access | Dashboards | Reports only |
| Warranty | None listed | None listed |
- Best fit
- Government and financial services buyers who need DHS CDM APL listing and bilingual (English/French) support
- Price
- $13.99-16.99/endpoint/mo
- Response authority
- 6/6 actions · Configurable
- Stack
- Requires own platform
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | GoSecurePLATFORM | Help AGTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Requires their platform | Works with your tools |
| EDR integrations | GoSecure Titan EDR (native)ESETTrellixMicrosoft Defender XDR | None listed |
| SIEM integrations | FortiSIEMMicrosoft SentinelLogPoint | None listed |
| Coverage | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: LimitedNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Custom playbooks |
| IR included | Separate | ✓ Included |
| Cost | ||
| Price range | Vendor-published $13.99-16.99/endpoint/month for MDR Enterprise and MDR Elite tiers. Essentials and Complete pricing not disclosed. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | Yes | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ~ Limited | ~ Limited |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ~ Limited | ~ Limited |
| Network | ✓ Included | ~ Limited |
| OT/ICS | Not offered | ~ Limited |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-endpoint per-month subscription. Four tiers: Essentials, Enterprise, Elite, Complete. | Custom quote. Help AG does not publish MDR package pricing. |
| Hidden cost warnings | Full MXDR requires the Titan EDR agent, so expect additional deployment effort if you are running a different EDR today. IR and DFIR are not included in any MDR tier. You will need a separate retainer for hands-on incident response.. Essentials and Complete tier pricing is not published. Only Enterprise ($13.99) and Elite ($16.99) are disclosed.. No SOC 2 or ISO 27001 certifications found publicly, which may create compliance hurdles during procurement | Public pages do not publish MDR pricing, contract minimums or service-credit language.. The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture.. Response Automation-as-a-Service is named separately, so containment actions, permissions and cost should be written into the quote.. Help AG lists a broad cybersecurity portfolio around MDR, so buyers should separate included MDR scope from SecOps, CTEM, DFIR, advisory and cloud-security projects.. Public pages cite MTTD and MTTR improvement without figures, so buyers should ask for contractual metrics rather than relying on marketing claims. |
| Data portability | Partial | Partial |
| Contract terms | Annual, Multi-year | Custom, Managed Detection and Response, Response Automation-as-a-Service, Digital Forensics and Incident Response |
| Channels | PortalEmailPhone | |
| Data access | Dashboards | Reports only |
| Dedicated analyst | ✓ | – |
| SOC regions | North America | Middle East |
| Onboarding | Not publicly disclosed. | Not published. Help AG says Unicorn supports rapid deployment of threat detection content and playbooks, but no standard MDR onboarding duration was found. |
| Industry focus | GovernmentFinancial ServicesManufacturing | GovernmentCritical InfrastructureEnterprise |
| MTTD | Not published | Not published |
| MTTR | Not published | Not published |
| Community view | Almost no public peer reviews exist across any major platform. G2 has a single review at 3.0/5, Gartner Peer Insights has 2 EDR reviews, and PeerSpot shows no reviews. IDC MarketScape 2021 named GoSecure a Major Player, which is the strongest third-party validation available. Without meaningful peer feedback, buyers must rely heavily on vendor-provided references. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on Help AG's Middle East focus, e& enterprise ownership, sovereign UAE and KSA SOCs, 800+ certified experts, response automation, threat hunting and DFIR integration. Buyers should validate pricing, exact response authority, SLA figures and data-residency terms directly. |
| Compliance | DHS CDM APL (Continuous Diagnostics and Mitigation Approved Products List) | ISO 27001ISO 22301ISO 20000-1ISO 27035-2NCASAMADESC |
| Certifications | DHS CDM Approved Products List (via Carahsoft/SAP NS2 partnership) | ISO-certified sovereign SOCsISO 27001:2022ISO 22301:2019ISO 20000-1:2018ISO 27035-2:2023SOC CMM Level 3CREST-certified DFIR |
| Founded | 2002 | 2005 |
| Data retention | Not publicly disclosed. | Help AG says MDR services are fully delivered within the region and aligned with data-residency and regulatory requirements. No standard public MDR log-retention period was found. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between GoSecure and Help AG?
GoSecure is a Pure-play MDR that is platform-native (requires their own security stack). Help AG is a Services firm that is technology-agnostic (works with your existing tools). GoSecure covers 3 attack surfaces in base pricing vs. 0 for Help AG.
How do GoSecure and Help AG differ in response capabilities?
GoSecure supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Help AG supports 1 autonomous actions (custom playbooks) and approval is configurable. Incident response is not included with GoSecure and included with Help AG.
How does GoSecure pricing compare to Help AG?
GoSecure pricing: Vendor-published $13.99-16.99/endpoint/month for MDR Enterprise and MDR Elite tiers. Essentials and Complete pricing not disclosed.. Help AG pricing: Not published. Watch for with GoSecure: Full MXDR requires the Titan EDR agent, so expect additional deployment effort if you are running a different EDR today; IR and DFIR are not included in any MDR tier. You will need a separate retainer for hands-on incident response.. Watch for with Help AG: Public pages do not publish MDR pricing, contract minimums or service-credit language.; The service is positioned for sovereign UAE and KSA delivery, so buyers outside the region should confirm availability and data-residency architecture..
Should I choose GoSecure or Help AG?
Choose GoSecure if: government and financial services buyers who need DHS CDM APL listing and bilingual (English/French) support. Choose Help AG if: middle East buyers that want MDR delivered from UAE and KSA sovereign SOCs. GoSecure is not ideal for buyers who need independent peer reviews to validate an MDR provider before purchasing. Help AG is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.