Expel vs ITC Secure
Expel is a Pure-play MDR that works with your existing tools. ITC Secure is a Microsoft-ecosystem that works with your existing tools. Expel targets Mid-market and Enterprise organizations; ITC Secure serves Mid-market and Enterprise. Expel includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 3 for ITC Secure (Endpoint, SaaS, Identity).
Buyer brief
Expel is a Pure-play MDR that works with your existing tools. ITC Secure is a Microsoft-ecosystem that works with your existing tools. Expel targets Mid-market and Enterprise organizations; ITC Secure serves Mid-market and Enterprise. Expel includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 3 for ITC Secure (Endpoint, SaaS, Identity).
Expel (Pure-play MDR) and ITC Secure (Microsoft-ecosystem) serve different buyer profiles. Your decision depends on whether you prioritize Expel's api-first, vendor-agnostic mdr with 160+ integrations and full transparency into every soc action... or ITC Secure's itc secure fits buyers that want microsoft-centered mxdr with pulse portal visibility, service re....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Mid-market and enterprise organizations with existing security tools wanting vendor-agnostic MDR | Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform |
| Price | TrustRadius: from $11,640/yr | Custom quote |
| Response authority | 6/6 actions · Configurable | 0/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Full query access | Dashboards |
| Warranty | None listed | None listed |
- Best fit
- Mid-market and enterprise organizations with existing security tools wanting vendor-agnostic MDR
- Price
- TrustRadius: from $11,640/yr
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
- Best fit
- Microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform
- Price
- Custom quote
- Response authority
- 0/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
Detailed comparison
| FIELD | ExpelTECH-AGNOSTIC | ITC SecureTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Very Positive | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrikeSentinelOneCarbon BlackPalo Alto CortexElasticCybereason Microsoft Defender | Microsoft Defender |
| SIEM integrations | SplunkPalo Alto Cortex XSIAMGoogle ChronicleExabeamSecuronixSumo LogicIBM QRadar Microsoft Sentinel | Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: LimitedIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: LimitedOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Alert and notify only |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Starting at $11,640/year. Custom quotes based on environment size and coverage areas. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ✓ Included | ✓ Included |
| SaaS apps | ✓ Included | ✓ Included |
| Network | ✓ Included | ~ Limited |
| OT/ICS | Not offered | ~ Limited |
| Threat hunting | Extra cost | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom pricing by coverage type: cloud infrastructure (by resources), on-prem (by endpoints), SaaS (by user accounts), phishing (by email count). Three tiers: Starter, Select, Premium. | Custom quote. ITC Secure does not publish MXDR powered by Pulse package pricing. |
| Hidden cost warnings | Threat hunting is NOT included in base MDR, it is a separate add-on. Incident response is NOT included and must be obtained separately. Premium tier required for direct Slack/Teams SOC communication. Pricing scales significantly based on number of integrations and coverage areas | Public pages do not publish MXDR pricing, contract minimums or service-credit language.. The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison.. ITC Secure publishes broad MXDR components, including endpoint, identity, Office 365, cloud apps, storage, vulnerability management and OT. Buyers should confirm which components are included in their quote.. Public pages do not define default response authority, so containment permissions and approval rules should be written into the contract.. Incident response is listed as a separate service, so buyers should confirm what is included in MXDR versus a separate incident-response engagement. |
| Data portability | Full | Partial |
| Contract terms | Annual, Multi-year | Custom, MXDR powered by Pulse, Managed services, Incident Response |
| Channels | SlackTeamsEmailPortal | PortalEmailPhone |
| Data access | Full query access | Dashboards |
| Dedicated analyst | – | – |
| SOC regions | North America | |
| Onboarding | Hours to days via API integrations. 7-minute initial tool connection demonstrated. | Not published. ITC Secure publishes security engineering and SOC onboarding as a build-and-deploy service, but no standard MXDR implementation duration was found. |
| Industry focus | Financial ServicesHealthcareTechnologyEducationEnergy | Not published |
| MTTD | Not separately published | Not published |
| MTTR | 14 minutes for critical/high incidents with auto-remediation. 22 minutes average alert-to-fix for critical alerts. | Not published |
| Community view | Forrester Wave MDR Leader Q1 2025 (5/5 in 15 of 21 criteria). Gartner Peer Insights 4.6/5 (142 reviews). G2 4.8/5. PeerSpot 9.0/10. Widely praised for transparency, integration breadth, and speed. Primary criticism: threat hunting and incident response are add-ons, not included. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on ITC Secure's Microsoft focus, Microsoft Verified Managed XDR status, Pulse portal, long managed-service history and broad MXDR service components. Buyers should validate pricing, response authority, SOC operating model and exact component inclusion directly. |
| Compliance | SOC 2 Type IIISO 27001:2013ISO 27701:2019GDPR | ISO 27001Cyber Essentials PlusISO/IEC 20000-1 |
| Certifications | SOC 2 Type II (annual audit May 1 to April 30)ISO 27001:2013ISO 27701:2019 (processor) | Microsoft Verified Managed XDRMicrosoft Solutions Partner in SecurityMicrosoft Solutions Partner in Modern WorkMicrosoft Solutions Partner in Infrastructure AzureMicrosoft Intelligent Security AssociationCyber Essentials PlusISO/IEC 20000-1ISO/IEC 27001Great Place to Work Certification |
| Founded | 2016 | – |
| Data retention | Per-contract basis with automated secure disposal per retention policy | Not published. ITC Secure says Pulse provides visibility into customer security posture, activities, incident trends, Microsoft license consumption and service metrics. No standard public MXDR log-retention period or data-residency term was found. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Expel and ITC Secure?
Expel is a Pure-play MDR that is technology-agnostic (works with your existing tools). ITC Secure is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). Expel covers 5 attack surfaces in base pricing vs. 3 for ITC Secure.
How do Expel and ITC Secure differ in response capabilities?
Expel supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. ITC Secure supports 0 autonomous actions (none) and approval is configurable.
How does Expel pricing compare to ITC Secure?
Expel pricing: Starting at $11,640/year. Custom quotes based on environment size and coverage areas.. ITC Secure pricing: Not published. Watch for with Expel: Threat hunting is NOT included in base MDR, it is a separate add-on; Incident response is NOT included and must be obtained separately. Watch for with ITC Secure: Public pages do not publish MXDR pricing, contract minimums or service-credit language.; The service is Microsoft-centric, so Microsoft licensing, tenant readiness and log ingestion should be priced before comparison..
Should I choose Expel or ITC Secure?
Choose Expel if: mid-market and enterprise organizations with existing security tools wanting vendor-agnostic MDR. Choose ITC Secure if: microsoft-centered buyers that want a verified managed XDR provider rather than a pure-play MDR platform. Expel is not ideal for organizations wanting platform-native MDR from a single vendor (Expel requires existing security tools). ITC Secure is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.