eSentire vs SISA ProACT
eSentire is a Pure-play MDR that works with your existing tools. SISA ProACT is a Services firm that works with your existing tools. eSentire targets SMB, Mid-market, and Enterprise organizations; SISA ProACT serves Mid-market and Enterprise. eSentire includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 0 for SISA ProACT ().
Buyer brief
eSentire is a Pure-play MDR that works with your existing tools. SISA ProACT is a Services firm that works with your existing tools. eSentire targets SMB, Mid-market, and Enterprise organizations; SISA ProACT serves Mid-market and Enterprise. eSentire includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 0 for SISA ProACT ().
eSentire (Pure-play MDR) and SISA ProACT (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize eSentire's esentire excels at active, hands-on response and publicly reports 15-minute containment or SISA ProACT's sisa proact fits payment-sector buyers that want mdr tied to forensics, pci expertise and ai-assi....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Organizations wanting a provider that publicly reports 15-minute containment with true active remediation | Regulated organizations that need MDR plus PCI, payment forensics and incident-response depth from the same provider |
| Price | Buyer benchmark: $30-100/endpoint/yr | Custom quote |
| Response authority | 6/6 actions · Configurable | 2/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Reports only |
| Warranty | None listed | None listed |
- Best fit
- Organizations wanting a provider that publicly reports 15-minute containment with true active remediation
- Price
- Buyer benchmark: $30-100/endpoint/yr
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Regulated organizations that need MDR plus PCI, payment forensics and incident-response depth from the same provider
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | eSentireTECH-AGNOSTIC | SISA ProACTTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrike FalconMicrosoft Defender for EndpointSentinelOneVMware Carbon BlackeSentire Atlas Agent (proprietary, optional) | Customer EDR |
| SIEM integrations | Microsoft SentinelSplunkSumo Logic | Customer SIEM |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: LimitedCloudCloud: LimitedIDIdentity: LimitedSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Disable accountsCustom playbooks |
| IR included | ✓ Included | Separate |
| Cost | ||
| Price range | Third-party buyer data reports eSentire MDR endpoint-focused pricing around $60-100/endpoint/year for 50-200 endpoints, $40-80/endpoint/year for 200-1,000 endpoints, and $30-60/endpoint/year for 1,000+ endpoints. Older community reports cite $10-25/endpoint/month depending on tier. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ~ Limited |
| Cloud workloads | ✓ Included | ~ Limited |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | ~ Limited |
| Network | ✓ Included | ~ Limited |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | Business hours |
| Pricing model | Per-endpoint pricing across three tiers (Essentials up to 500 endpoints, Advanced up to 5,000, Complete up to 5,000) with BYOL or bundled Atlas Agent options | Custom quote. SISA does not publish ProACT MDR package pricing. |
| Hidden cost warnings | Tier differences are significant. Essentials may lack key response and advisory capabilities available in Advanced/Complete.. BYOL pricing differs from bundled Atlas Agent pricing. Custom pricing for 5,000+ endpoints.. MSP program uses inflexible per-customer purchasing model (criticized by partners) | Public pages do not publish MDR pricing, contract minimums or service-credit language.. The service is heavily payment-security oriented, so non-payment buyers should confirm whether use cases fit their environment.. ProACT lists many stack components, including SIEM, EDR, CASB, UEBA, SOAR, threat hunting and dark web monitoring, so buyers should confirm which are included in the base quote.. Response automation is a major part of the pitch, so pre-approved SOAR actions and rollback rules should be documented before go-live.. DFIR and payment forensic services are adjacent SISA services, so buyers should confirm what investigation and response work is included in MDR. |
| Data portability | Partial | Partial |
| Contract terms | Annual, Multi-year | Custom, ProACT Agentic SOC, ProACT MXDR, DFIR Retainer Services |
| Channels | TeamsEmailPortalPhone | Portal |
| Data access | Dashboards | Reports only |
| Dedicated analyst | ✓ | – |
| SOC regions | North AmericaEurope | |
| Onboarding | Average 14 days deployment | Not published. SISA says ProACT can use a customized and scalable stack with cloud and on-premise deployment options, but no standard onboarding duration was found. |
| Industry focus | Financial ServicesHealthcareManufacturingTechnologyGovernment | PaymentsFintechFinancial Services |
| MTTD | Not published | Not published |
| MTTR | 15-minute Mean Time to Contain (vendor-published public metric). 99.3% of threats isolated at first host (vendor-published). 200+ new threat protections added daily. | Not published |
| Community view | G2 4.6/5 (272 reviews). Gartner Peer Insights 4.6/5 (83 reviews). PeerSpot 7.6/10. Forrester Wave Leader (Europe Q3 2025). Praised for public 15-minute containment metrics and true active remediation. Some price sensitivity for SMBs and occasional SOC response delays on non-emergency tickets. | No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on SISA's payment-security focus, ProACT Agentic SOC, forensic intelligence, 1,000+ customer claim, 40+ country footprint and PCI forensic-investigation credentials. Buyers should validate pricing, SOC delivery model, response authority and non-payment use cases directly. |
| Compliance | ISO 27001PCI-DSSSOC 2 Type IIHIPAA/HITRUSTGDPRNIST | PCI DSSPCI PINPCI 3DSPCI P2PEPCI S3PCI S-SLCPCI MPoCSWIFTGDPR |
| Certifications | ISO 15408UK Cyber EssentialsSIG LiteAITECMicrosoft Security Solutions PartnerAWS Partner Network | PCI Global Payment Forensic InvestigatorPCI Qualified Security AssessorPCI-recognized laboratory for MPoC security evaluationsPCI GEAR committee member |
| Founded | 2001 | 2006 |
| Data retention | Not publicly disclosed | SISA says ProACT supports PCI-compliant cloud deployments and on-premise options for data localization requirements, including custom Kubernetes and GCP environments. No standard public MDR retention period was found. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between eSentire and SISA ProACT?
eSentire is a Pure-play MDR that is technology-agnostic (works with your existing tools). SISA ProACT is a Services firm that is technology-agnostic (works with your existing tools). eSentire covers 5 attack surfaces in base pricing vs. 0 for SISA ProACT.
How do eSentire and SISA ProACT differ in response capabilities?
eSentire supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. SISA ProACT supports 2 autonomous actions (account disable, custom playbooks) and approval is configurable. Incident response is included with eSentire and not included with SISA ProACT.
How does eSentire pricing compare to SISA ProACT?
eSentire pricing: Third-party buyer data reports eSentire MDR endpoint-focused pricing around $60-100/endpoint/year for 50-200 endpoints, $40-80/endpoint/year for 200-1,000 endpoints, and $30-60/endpoint/year for 1,000+ endpoints. Older community reports cite $10-25/endpoint/month depending on tier.. SISA ProACT pricing: Not published. Watch for with eSentire: Tier differences are significant. Essentials may lack key response and advisory capabilities available in Advanced/Complete.; BYOL pricing differs from bundled Atlas Agent pricing. Custom pricing for 5,000+ endpoints.. Watch for with SISA ProACT: Public pages do not publish MDR pricing, contract minimums or service-credit language.; The service is heavily payment-security oriented, so non-payment buyers should confirm whether use cases fit their environment..
Should I choose eSentire or SISA ProACT?
Choose eSentire if: organizations wanting a provider that publicly reports 15-minute containment with true active remediation. Choose SISA ProACT if: banks, payment processors, fintechs and payment ecosystem buyers that want MDR informed by forensic-investigation experience. eSentire is not ideal for budget-constrained SMBs seeking the lowest-cost MDR option. SISA ProACT is not ideal for buyers that need public MDR pricing before sales.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.