Buyer fit
Good fit when
- ✓Banks, payment processors, fintechs and payment ecosystem buyers that want MDR informed by forensic-investigation experience
- ✓Regulated organizations that need MDR plus PCI, payment forensics and incident-response depth from the same provider
- ✓Teams that want an AI-assisted SOC model but still require human experts for complex response and root-cause analysis
Watch out when
- ×Buyers that need public MDR pricing before sales
- ×Organizations that want a conventional analyst-led MDR provider without agentic SOC automation
- ×Teams that need a public SOC location list, contractual response SLA or independently validated MTTD and MTTR figures
Coverage
0 of 6 attack surfaces in the base price; the rest are separately priced.
EDR
SIEM
Cloud
Additional capabilities
Incident response
Pricing
Custom quote.
How pricing works+−
SISA does not publish ProACT MDR package pricing.
Not published
Cost caveats
- –Public pages do not publish MDR pricing, contract minimums or service-credit language.
- –The service is heavily payment-security oriented, so non-payment buyers should confirm whether use cases fit their environment.
- –ProACT lists many stack components, including SIEM, EDR, CASB, UEBA, SOAR, threat hunting and dark web monitoring, so buyers should confirm which are included in the base quote.
2 more+−
- –Response automation is a major part of the pitch, so pre-approved SOAR actions and rollback rules should be documented before go-live.
- –DFIR and payment forensic services are adjacent SISA services, so buyers should confirm what investigation and response work is included in MDR.
What costs extra (4)+−
- –Exact ProACT MDR pricing requires a SISA quote
- –DFIR retainers, payment forensic investigations, ransomware response and cloud forensics may be separate services
- –PCI compliance, managed compliance, application testing, cloud security and privacy services may be separate from MDR
- –Custom cloud, Kubernetes, GCP or on-premise deployment architecture may affect scope and cost
Team and access
Certifications
Reputation
No meaningful MDR-specific buyer-review signal was found in major English-language review communities during this pass. The public buyer case rests on SISA's payment-security focus, ProACT Agentic SOC, forensic intelligence, 1,000+ customer claim, 40+ country footprint and PCI forensic-investigation credentials. Buyers should validate pricing, SOC delivery model, response authority and non-payment use cases directly.
No meaningful Reddit signal found for SISA ProACT MDR specifically.
Questions to ask
- 1.
Which ProACT stack components are included in our quote and which require separate licensing or services?
- 2.
Which SOAR actions can run automatically, including account disable or threat isolation, and which require approval?
- 3.
What shift model supports ProACT monitoring, and where are the analysts located?
- 4.
What DFIR work is included in MDR and what requires a DFIR retainer or separate investigation?
- 5.
How does ProACT handle non-payment environments, and which payment-specific detections would not apply to us?
- 6.
What contractual SLA applies to high-severity triage, escalation and containment?
- 7.
What detections, playbooks, reports and case data can we export if we leave?
Evidence
Sources reviewed
Public-data caveats
- –No public contractual response-time SLA is recorded for this profile.
- –No public fixed price is recorded; compare only after a scoped quote.
- –No public breach warranty is recorded.
- –Response authority may depend on pre-approval and contract scope.
- –MDR analyst headcount or analyst-to-customer ratio is not public.
Also consider
Further reading
Independent research. Verify details directly with the provider before making decisions.