eSentire vs Macnica
eSentire is a Pure-play MDR that works with your existing tools. Macnica is a Services firm that works with your existing tools. eSentire targets SMB, Mid-market, and Enterprise organizations; Macnica serves Mid-market and Enterprise. eSentire includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 2 for Macnica (Endpoint, Network).
Buyer brief
eSentire is a Pure-play MDR that works with your existing tools. Macnica is a Services firm that works with your existing tools. eSentire targets SMB, Mid-market, and Enterprise organizations; Macnica serves Mid-market and Enterprise. eSentire includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 2 for Macnica (Endpoint, Network).
eSentire (Pure-play MDR) and Macnica (Services firm) serve different buyer profiles. Your decision depends on whether you prioritize eSentire's esentire excels at active, hands-on response and publicly reports 15-minute containment or Macnica's macnica is strongest for japanese buyers that want a local security services partner for soc moni....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Organizations wanting a provider that publicly reports 15-minute containment with true active remediation | Japanese organizations that want local SOC monitoring and investigation reporting |
| Price | Buyer benchmark: $30-100/endpoint/yr | Custom quote |
| Response authority | 6/6 actions · Configurable | 2/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Reports only |
| Warranty | None listed | None listed |
- Best fit
- Organizations wanting a provider that publicly reports 15-minute containment with true active remediation
- Price
- Buyer benchmark: $30-100/endpoint/yr
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Japanese organizations that want local SOC monitoring and investigation reporting
- Price
- Custom quote
- Response authority
- 2/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
Detailed comparison
| FIELD | eSentireTECH-AGNOSTIC | MacnicaTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | SMB, Mid-market, Enterprise | Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft Defender for EndpointSentinelOneVMware Carbon BlackeSentire Atlas Agent (proprietary, optional) CrowdStrike Falcon | Trellix EDRCustomer EDR tools CrowdStrike Falcon |
| SIEM integrations | Microsoft SentinelSplunkSumo Logic | Customer SIEM and log platforms |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: Optional add-onSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Limited |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | IsolateCustom playbooks |
| IR included | ✓ Included | Separate |
| Cost | ||
| Price range | Third-party buyer data reports eSentire MDR endpoint-focused pricing around $60-100/endpoint/year for 50-200 endpoints, $40-80/endpoint/year for 200-1,000 endpoints, and $30-60/endpoint/year for 1,000+ endpoints. Older community reports cite $10-25/endpoint/month depending on tier. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | ✓ Included |
| Cloud workloads | ✓ Included | + Optional |
| Identity | ✓ Included | + Optional |
| SaaS apps | ✓ Included | + Optional |
| Network | ✓ Included | ✓ Included |
| OT/ICS | Not offered | ~ Limited |
| Threat hunting | ✓ Included | Extra cost |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-endpoint pricing across three tiers (Essentials up to 500 endpoints, Advanced up to 5,000, Complete up to 5,000) with BYOL or bundled Atlas Agent options | Custom quote by monitored products and service scope. Public prices are not published. |
| Hidden cost warnings | Tier differences are significant. Essentials may lack key response and advisory capabilities available in Advanced/Complete.. BYOL pricing differs from bundled Atlas Agent pricing. Custom pricing for 5,000+ endpoints.. MSP program uses inflexible per-customer purchasing model (criticized by partners) | Macnica publishes multiple related services, so buyers should document whether they are buying Macnica SOC Service, CrowdStrike monitoring support, Falcon Complete, Vectra AI MDR, or a custom combination.. Public pages do not publish prices, minimum terms, service credits, universal response SLAs, MTTD or MTTR.. Incident response support can be separately priced depending on incident content.. CrowdStrike and Vectra AI services may have separate vendor platform licensing and support requirements.. Some support is Japanese-centric; overseas support may require separate consultation. |
| Data portability | Partial | Partial |
| Contract terms | Annual, Multi-year | Macnica SOC Service, CrowdStrike monitoring support service, Vectra AI monitoring service, Vectra AI MDR, Ticket consultation service, Custom security service engagement |
| Channels | TeamsEmailPortalPhone | EmailPhone |
| Data access | Dashboards | Reports only |
| Dedicated analyst | ✓ | – |
| SOC regions | North AmericaEurope | APAC |
| Onboarding | Average 14 days deployment | Not published. Macnica describes creating a customer chart with environment diagrams, log retention status and contact flow before incident support. |
| Industry focus | Financial ServicesHealthcareManufacturingTechnologyGovernment | TechnologyFinancial ServicesRetailManufacturingHealthcarePublic SectorTelecommunications |
| MTTD | Not published | Not published |
| MTTR | 15-minute Mean Time to Contain (vendor-published public metric). 99.3% of threats isolated at first host (vendor-published). 200+ new threat protections added daily. | Not published |
| Community view | G2 4.6/5 (272 reviews). Gartner Peer Insights 4.6/5 (83 reviews). PeerSpot 7.6/10. Forrester Wave Leader (Europe Q3 2025). Praised for public 15-minute containment metrics and true active remediation. Some price sensitivity for SMBs and occasional SOC response delays on non-emergency tickets. | Macnica has strong official evidence for Japan-focused SOC monitoring, CrowdStrike support and Vectra AI monitoring/MDR options, but limited independent MDR-specific public review signal in English. Buyers should validate exact scope, analyst ownership, response authority, language support and whether the service is Macnica-led or partner-delivered. |
| Compliance | ISO 27001PCI-DSSSOC 2 Type IIHIPAA/HITRUSTGDPRNIST | – |
| Certifications | ISO 15408UK Cyber EssentialsSIG LiteAITECMicrosoft Security Solutions PartnerAWS Partner Network | – |
| Founded | 2001 | – |
| Data retention | Not publicly disclosed | Not published. Macnica references log retention status as part of customer chart preparation for incident support, but public pages do not publish default retention or export rights. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
FAQ
What is the main difference between eSentire and Macnica?
eSentire is a Pure-play MDR that is technology-agnostic (works with your existing tools). Macnica is a Services firm that is technology-agnostic (works with your existing tools). eSentire covers 5 attack surfaces in base pricing vs. 2 for Macnica.
How do eSentire and Macnica differ in response capabilities?
eSentire supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Macnica supports 2 autonomous actions (custom playbooks, endpoint isolation) and approval is configurable. Incident response is included with eSentire and not included with Macnica.
How does eSentire pricing compare to Macnica?
eSentire pricing: Third-party buyer data reports eSentire MDR endpoint-focused pricing around $60-100/endpoint/year for 50-200 endpoints, $40-80/endpoint/year for 200-1,000 endpoints, and $30-60/endpoint/year for 1,000+ endpoints. Older community reports cite $10-25/endpoint/month depending on tier.. Macnica pricing: Not published. Watch for with eSentire: Tier differences are significant. Essentials may lack key response and advisory capabilities available in Advanced/Complete.; BYOL pricing differs from bundled Atlas Agent pricing. Custom pricing for 5,000+ endpoints.. Watch for with Macnica: Macnica publishes multiple related services, so buyers should document whether they are buying Macnica SOC Service, CrowdStrike monitoring support, Falcon Complete, Vectra AI MDR, or a custom combination.; Public pages do not publish prices, minimum terms, service credits, universal response SLAs, MTTD or MTTR..
Should I choose eSentire or Macnica?
Choose eSentire if: organizations wanting a provider that publicly reports 15-minute containment with true active remediation. Choose Macnica if: japanese organizations that want local SOC monitoring and investigation reporting. eSentire is not ideal for budget-constrained SMBs seeking the lowest-cost MDR option. Macnica is not ideal for buyers that require public MDR pricing before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.