eSentire vs Innofactor MDRaaS
eSentire is a Pure-play MDR that works with your existing tools. Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. eSentire targets SMB, Mid-market, and Enterprise organizations; Innofactor MDRaaS serves SMB, Mid-market, and Enterprise. eSentire includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 1 for Innofactor MDRaaS (Cloud).
Buyer brief
eSentire is a Pure-play MDR that works with your existing tools. Innofactor MDRaaS is a Microsoft-ecosystem that works with your existing tools. eSentire targets SMB, Mid-market, and Enterprise organizations; Innofactor MDRaaS serves SMB, Mid-market, and Enterprise. eSentire includes 5 attack surfaces in base pricing (Endpoint, Cloud, SaaS, Identity, Network), compared to 1 for Innofactor MDRaaS (Cloud).
eSentire (Pure-play MDR) and Innofactor MDRaaS (Microsoft-ecosystem) serve different buyer profiles. Your decision depends on whether you prioritize eSentire's esentire excels at active, hands-on response and publicly reports 15-minute containment or Innofactor MDRaaS's innofactor mdraas fits microsoft-heavy nordic buyers that want sentinel-based monitoring while ke....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | Organizations wanting a provider that publicly reports 15-minute containment with true active remediation | Nordic buyers already committed to Microsoft Azure and Sentinel |
| Price | Buyer benchmark: $30-100/endpoint/yr | Custom quote |
| Response authority | 6/6 actions · Configurable | 0/6 actions · Approval required |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Dashboards | Full query access |
| Warranty | None listed | None listed |
- Best fit
- Organizations wanting a provider that publicly reports 15-minute containment with true active remediation
- Price
- Buyer benchmark: $30-100/endpoint/yr
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Dashboards
- Warranty
- None listed
- Best fit
- Nordic buyers already committed to Microsoft Azure and Sentinel
- Price
- Custom quote
- Response authority
- 0/6 actions · Approval required
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
›› Detailed comparison
| FIELD | eSentireTECH-AGNOSTIC | Innofactor MDRaaSTECH-AGNOSTIC |
|---|---|---|
| ›› Fit | ||
| Target size | SMB, Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Positive | Mixed |
| ›› Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | CrowdStrike FalconMicrosoft Defender for EndpointSentinelOneVMware Carbon BlackeSentire Atlas Agent (proprietary, optional) | Microsoft Defender |
| SIEM integrations | SplunkSumo Logic Microsoft Sentinel | Microsoft Sentinel |
| Coverage | EPEndpoint: CoveredCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: CoveredNetNetwork: CoveredOTOT/IoT: Not covered | EPEndpoint: Optional add-onCloudCloud: CoveredIDIdentity: LimitedSaaSSaaS: Not coveredNetNetwork: Optional add-onOTOT/IoT: Not covered |
| ›› Response | ||
| Response type | Active Remediation | Guided Response |
| Approval policy | Configurable | Approval Required |
| Response actions | IsolateKill processContainDisable accountsQuarantineCustom playbooks | Alert and notify only |
| IR included | ✓ Included | Separate |
| ›› Cost | ||
| Price range | Third-party buyer data reports eSentire MDR endpoint-focused pricing around $60-100/endpoint/year for 50-200 endpoints, $40-80/endpoint/year for 200-1,000 endpoints, and $30-60/endpoint/year for 1,000+ endpoints. Older community reports cite $10-25/endpoint/month depending on tier. | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| ›› More details | ||
| Requires own agent | No | No |
| Endpoints | ✓ Included | + Optional |
| Cloud workloads | ✓ Included | ✓ Included |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ✓ Included | Not offered |
| Network | ✓ Included | + Optional |
| OT/ICS | Not offered | Not offered |
| Threat hunting | ✓ Included | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Per-endpoint pricing across three tiers (Essentials up to 500 endpoints, Advanced up to 5,000, Complete up to 5,000) with BYOL or bundled Atlas Agent options | Tiered custom quote. Innofactor publishes Basic, Standard and Advanced MDRaaS tiers, each marked ask for pricing. |
| Hidden cost warnings | Tier differences are significant. Essentials may lack key response and advisory capabilities available in Advanced/Complete.. BYOL pricing differs from bundled Atlas Agent pricing. Custom pricing for 5,000+ endpoints.. MSP program uses inflexible per-customer purchasing model (criticized by partners) | Tier1 and Tier2 cover regular business hours, not 24/7.. Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect.. Public pages do not publish named response actions or response SLAs.. Customers keep ownership of logs and incidents, so internal responsibility for mitigation should be clear before signing. |
| Data portability | Partial | Full |
| Contract terms | Annual, Multi-year | Tier1 Basic, Tier2 Standard, Tier3 Advanced, Custom |
| Channels | TeamsEmailPortalPhone | EmailPhonePortal |
| Data access | Dashboards | Full query access |
| Dedicated analyst | ✓ | – |
| SOC regions | North AmericaEurope | Europe |
| Onboarding | Average 14 days deployment | Innofactor says the core infrastructure resides in the customer's Azure cloud environment and needs no on-premises infrastructure. It describes deployment as rapid and light, but does not publish a standard onboarding duration. |
| Industry focus | Financial ServicesHealthcareManufacturingTechnologyGovernment | Public SectorFinancial ServicesTechnology |
| MTTD | Not published | Not published |
| MTTR | 15-minute Mean Time to Contain (vendor-published public metric). 99.3% of threats isolated at first host (vendor-published). 200+ new threat protections added daily. | Not published |
| Community view | G2 4.6/5 (272 reviews). Gartner Peer Insights 4.6/5 (83 reviews). PeerSpot 7.6/10. Forrester Wave Leader (Europe Q3 2025). Praised for public 15-minute containment metrics and true active remediation. Some price sensitivity for SMBs and occasional SOC response delays on non-emergency tickets. | Innofactor has limited MDR-specific public review volume. The public buyer case rests on Nordic Microsoft expertise, Sentinel in the customer's Azure environment, tiered service levels and clear customer control of logs and incidents. Buyers should validate response authority, total licensing cost, add-on scope and Tier3 operating model before signing. |
| Compliance | ISO 27001PCI-DSSSOC 2 Type IIHIPAA/HITRUSTGDPRNIST | ISO 27001ISO 9001ISO 13485AQAP-2110ISO 14001 |
| Certifications | ISO 15408UK Cyber EssentialsSIG LiteAITECMicrosoft Security Solutions PartnerAWS Partner Network | ISO 9001:2015ISO 13485:2016ISO/IEC 27001:2022AQAP-2110ISO 14001:2015Microsoft Solution Partner designationsMicrosoft Advanced Specializations |
| Founded | 2001 | 2000 |
| Data retention | Not publicly disclosed | Not published as a standard MDR retention period. Innofactor says logs and incidents remain in the customer's own Azure environment. |
| API available | ✓ | – |
| Website | Visit → | Visit → |
›› FAQ
What is the main difference between eSentire and Innofactor MDRaaS?
eSentire is a Pure-play MDR that is technology-agnostic (works with your existing tools). Innofactor MDRaaS is a Microsoft-ecosystem that is technology-agnostic (works with your existing tools). eSentire covers 5 attack surfaces in base pricing vs. 1 for Innofactor MDRaaS.
How do eSentire and Innofactor MDRaaS differ in response capabilities?
eSentire supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable. Innofactor MDRaaS supports 0 autonomous actions (none) and requires approval before acting. Incident response is included with eSentire and not included with Innofactor MDRaaS.
How does eSentire pricing compare to Innofactor MDRaaS?
eSentire pricing: Third-party buyer data reports eSentire MDR endpoint-focused pricing around $60-100/endpoint/year for 50-200 endpoints, $40-80/endpoint/year for 200-1,000 endpoints, and $30-60/endpoint/year for 1,000+ endpoints. Older community reports cite $10-25/endpoint/month depending on tier.. Innofactor MDRaaS pricing: Not published. Watch for with eSentire: Tier differences are significant. Essentials may lack key response and advisory capabilities available in Advanced/Complete.; BYOL pricing differs from bundled Atlas Agent pricing. Custom pricing for 5,000+ endpoints.. Watch for with Innofactor MDRaaS: Tier1 and Tier2 cover regular business hours, not 24/7.; Endpoint and network detection are add-ons, so base SIEM-only scope may be narrower than buyers expect..
Should I choose eSentire or Innofactor MDRaaS?
Choose eSentire if: organizations wanting a provider that publicly reports 15-minute containment with true active remediation. Choose Innofactor MDRaaS if: nordic buyers already committed to Microsoft Azure and Sentinel. eSentire is not ideal for budget-constrained SMBs seeking the lowest-cost MDR option. Innofactor MDRaaS is not ideal for buyers that need public MDR pricing or response SLAs before sales engagement.
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.