Devoteam vs Proficio
Devoteam is a Services firm that works with your existing tools. Proficio is a Pure-play MDR that works with your existing tools. Devoteam targets Mid-market and Enterprise organizations; Proficio serves SMB, Mid-market, and Enterprise.
Buyer brief
Devoteam is a Services firm that works with your existing tools. Proficio is a Pure-play MDR that works with your existing tools. Devoteam targets Mid-market and Enterprise organizations; Proficio serves SMB, Mid-market, and Enterprise.
Devoteam (Services firm) and Proficio (Pure-play MDR) serve different buyer profiles. Your decision depends on whether you prioritize Devoteam's devoteam cloud mdr is strongest for cloud-first organizations that want sentinel-centered siem op... or Proficio's the core differentiator is siem flexibility: proficio works with your existing siem or hosts one ....
At a glance
| FIELD |  |  |
|---|---|---|
| Best fit | European and EMEA buyers that want a cloud-focused MDR from a multi-cloud services firm | Mid-market organizations with existing Splunk, Sentinel, or Elastic wanting managed detection without rip-and-replace |
| Price | Custom quote | Not published |
| Response authority | 1/6 actions · Configurable | 6/6 actions · Configurable |
| Stack | Works with existing stack | Works with existing stack |
| Data access | Reports only | Full query access |
| Warranty | None listed | None listed |
- Best fit
- European and EMEA buyers that want a cloud-focused MDR from a multi-cloud services firm
- Price
- Custom quote
- Response authority
- 1/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Reports only
- Warranty
- None listed
- Best fit
- Mid-market organizations with existing Splunk, Sentinel, or Elastic wanting managed detection without rip-and-replace
- Price
- Not published
- Response authority
- 6/6 actions · Configurable
- Stack
- Works with existing stack
- Data access
- Full query access
- Warranty
- None listed
Detailed comparison
| FIELD | DevoteamTECH-AGNOSTIC | ProficioTECH-AGNOSTIC |
|---|---|---|
| Fit | ||
| Target size | Mid-market, Enterprise | SMB, Mid-market, Enterprise |
| Sentiment | Mixed | Mixed |
| Your stack | ||
| Approach | Works with your tools | Works with your tools |
| EDR integrations | Microsoft security toolsCustomer endpoint security tools | CrowdStrike |
| SIEM integrations | Customer SIEM platformsGoogle Security Operations Microsoft Sentinel | SplunkElasticProficio-hosted SIEM Microsoft Sentinel |
| Coverage | EPEndpoint: LimitedCloudCloud: CoveredIDIdentity: CoveredSaaSSaaS: LimitedNetNetwork: LimitedOTOT/IoT: Not covered | EPEndpoint: CoveredCloudCloud: Optional add-onIDIdentity: LimitedSaaSSaaS: Optional add-onNetNetwork: CoveredOTOT/IoT: Not covered |
| Response | ||
| Response type | Active Remediation | Active Remediation |
| Approval policy | Configurable | Configurable |
| Response actions | Custom playbooks | IsolateKill processContainDisable accountsQuarantineCustom playbooks |
| IR included | Separate | Separate |
| Cost | ||
| Price range | Not published | Not published |
| Minimum seats | None | None |
| Breach warranty | – | – |
| More details | ||
| Requires own agent | No | No |
| Endpoints | ~ Limited | ✓ Included |
| Cloud workloads | ✓ Included | + Optional |
| Identity | ✓ Included | ~ Limited |
| SaaS apps | ~ Limited | + Optional |
| Network | ~ Limited | ✓ Included |
| OT/ICS | Not offered | Not offered |
| Threat hunting | Extra cost | ✓ Included |
| Response SLA | Not disclosed | Not disclosed |
| 24/7 coverage | ✓ | ✓ |
| Pricing model | Custom quote for cloud managed services and managed security. Public MDR prices are not published. | Custom pricing. SOC-as-a-Service model based on log volume and scope. |
| Hidden cost warnings | Devoteam MDR is described as outsourced SIEM platform operations, so buyers should model Sentinel and cloud log ingestion before contracting.. Public pages do not publish prices, minimum terms, MTTD/MTTR, service credits, SOC locations or formal MDR SLAs.. The service is cloud-centered; teams seeking a packaged endpoint MDR with named containment actions should validate endpoint tooling and response scope.. Devoteam has separate cloud, cybersecurity, Microsoft, AWS and Google Cloud offerings, so scope boundaries between MDR, cloud managed services and advisory work should be written into the contract.. Offboarding terms for SIEM detections, automation scripts, reports and retained logs are not described publicly. | Base ProSOC MDR is monitoring and alerting only. Automated containment (Active Defense) is a separate paid add-on, so budget accordingly.. Log volume directly affects pricing. If your environment grows or you add new log sources, expect cost increases.. Custom SIEM use case development and detection rule tuning may be billed separately from the base contract.. Endpoint-specific MDR (MEDR) is a separate product from log-based MDR. Clarify which you are being quoted for. |
| Data portability | Partial | Partial |
| Contract terms | Custom cloud managed services engagement, Managed Security, Cloud Managed Services, Managed Detection and Response | Annual, Multi-year |
| Channels | PortalEmailPhone | EmailPortalPhone |
| Data access | Reports only | Full query access |
| Dedicated analyst | – | ✓ |
| SOC regions | EuropeMEA | North AmericaEuropeAsia-Pacific |
| Onboarding | Not published. Devoteam describes SIEM platform design and implementation, Infrastructure as Code deployment and managed cloud/security operations, but no standard MDR onboarding timeline. | Typically 30 days |
| Industry focus | TechnologyFinancial ServicesRetailTelecommunicationsManufacturingPublic SectorHealthcare | Financial ServicesHealthcareManufacturingGovernmentTechnology |
| MTTD | Not published | <20 minutes (2024 outcomes report) |
| MTTR | Not published | <5 minutes with Active Defense (add-on). Active Defense is not included in base ProSOC MDR. |
| Community view | Devoteam has solid vendor-controlled evidence for cloud MDR, 24x7 monitoring, Sentinel-centered SIEM operations, SOAR automation and multi-cloud security partnerships. Independent MDR-specific buyer reviews are limited, so buyers should validate SOC delivery quality, response authority, cloud log costs and actual managed-service boundaries through references. | Too few public reviews to draw strong conclusions. Gartner Peer Insights shows 3.8/5 from only 8 reviews. No G2 or PeerSpot reviews. Gartner Market Guide representative vendor since 2017, which signals analyst recognition, but buyer feedback is almost nonexistent online. |
| Compliance | GDPRPCI DSSANSSICloud Security AllianceISO | SOC 2 Type IIISO 27001:2013HIPAAGDPRPCI DSSGLBA/FFIECNIST Framework |
| Certifications | AWS Premier Consulting PartnerAWS Managed Services ProviderGoogle Cloud Diamond PartnerGoogle Cloud Managed Services PartnerGoogle Cloud Managed Security Services PartnerGoogle Cloud Security Services Specialized partnerMicrosoft Solutions Partner for SecurityMicrosoft Azure Expert MSP | SOC 2 Type IIISO 27001:2013Singapore MSSP Certified SOC |
| Founded | – | 2010 |
| Data retention | Not published for MDR. Devoteam describes outsourced SIEM platform operations and cloud-managed services, but public pages do not publish default log retention, hot/warm storage or export terms. | Up to 12 months log retention |
| API available | – | ✓ |
| Website | Visit → | Visit → |
FAQ
What is the main difference between Devoteam and Proficio?
Devoteam is a Services firm that is technology-agnostic (works with your existing tools). Proficio is a Pure-play MDR that is technology-agnostic (works with your existing tools).
How do Devoteam and Proficio differ in response capabilities?
Devoteam supports 1 autonomous actions (custom playbooks) and approval is configurable. Proficio supports 6 autonomous actions (account disable, custom playbooks, endpoint isolation, file quarantine, network containment, process termination) and approval is configurable.
How does Devoteam pricing compare to Proficio?
Devoteam pricing: Not published. Proficio pricing: Custom-quoted pricing. Watch for with Devoteam: Devoteam MDR is described as outsourced SIEM platform operations, so buyers should model Sentinel and cloud log ingestion before contracting.; Public pages do not publish prices, minimum terms, MTTD/MTTR, service credits, SOC locations or formal MDR SLAs.. Watch for with Proficio: Base ProSOC MDR is monitoring and alerting only. Automated containment (Active Defense) is a separate paid add-on, so budget accordingly.; Log volume directly affects pricing. If your environment grows or you add new log sources, expect cost increases..
Should I choose Devoteam or Proficio?
Choose Devoteam if: european and EMEA buyers that want a cloud-focused MDR from a multi-cloud services firm. Choose Proficio if: mid-market organizations with existing Splunk, Sentinel, or Elastic wanting managed detection without rip-and-replace. Devoteam is not ideal for buyers that require public per-endpoint MDR pricing before sales engagement. Proficio is not ideal for organizations expecting automated response in base pricing (Active Defense is a paid add-on).
Daylight Security
AI-native MDR for buyers comparing active remediation across endpoint, cloud, identity, and SaaS. Daylight works with existing EDR/SIEM stacks and uses ChatOps-native collaboration, so it can be a useful third reference point in this comparison.